Map Errors on Site

[#1]

If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

[#2]

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

[mrapt102]

Hello,

Can you please have your map updated to reflect the seated floor?

EVENT NAME: Boyz II Men

EVENT DATE: 10/04/24 at 8p

STUBHUB LINK: https://www.stubhub.com/boyz-ii-men-jacksonville-tickets-10-4-2024/event/154767747/?quantity=4

PRIMARY LINK: https://www.ticketmaster.com/boyz-ii-men-jacksonville-florida-10-04-2024/event/220060F1D7D827D9

Thank you!!!

[KG]

Stubhub's map for these events changed for some reason (you had the correct one before) - Osheaga FRIDAY, SATURDAY and SUNDAY:

https://www.stubhub.com/osheaga-music-and-arts-festival-montreal-tickets-8-2-2024/event/152847874/?q...

https://www.stubhub.com/osheaga-music-and-arts-festival-montreal-tickets-8-3-2024/event/153074488/

https://www.stubhub.com/osheaga-music-and-arts-festival-montreal-tickets-8-4-2024/event/152843447/

The 3-day pass has the correct map (there is a PLATINUM section, but SALON SKY LOUNGE is wrong):

https://www.stubhub.com/osheaga-music-and-arts-festival-montreal-tickets-8-2-2024/event/152154412/

[katzbautista08]

Hi Team,

Seeking your assistance to Section PIT for below event:

Event Name: Blue October, Switchfoot, and Matt Nathanson
Venue: Idaho Center, Nampa, ID
Event Date & Time: Aug 25, 2024, 6:30 PM
Stubhub Link: https://www.stubhub.com/switchfoot-nampa-tickets-8-25-2024/event/153405579/
Primary Link: https://ictickets.evenue.net/cgi-bin/ncommerce3/SEGetEventInfo?

Thanks!

[katzbautista08]

Hi Team,

Seeking your assistance to Section PIT for below event:

Event Name: Dan and Shay with Jake Owen
Venue: Idaho Center, Nampa, ID
Event Date & Time: Sep 19, 2024, 7:00 PM
Stubhub Link: https://www.stubhub.com/dan-shay-nampa-tickets-9-19-2024/event/153115825/?
Primary Link: https://ictickets.evenue.net/cgi-bin/ncommerce3/SEGetEventInfo?

Thanks!

[Mauflores]

Hi Team,

We would like to make a follow up to update the map ang make the LAWN GENERAL ADMISION to be clickable/interactive for this event:

Event: Trampled by Turtles
Venue: The Amp Ballantyne
Date: Sat, Oct 05, 2024, 7:00 PM

Stubhub Link: https://www.stubhub.com/trampled-by-turtles-charlotte-tickets-10-5-2024/event/153666227/

Primary Link: https://www.tixr.com/groups/ampballantyne/events/trampled-by-turtles-105909?sort=RECOMMENDED&COL=106... 

[Mauflores]

Hi Team,

We would like to make a follow up to update and add the map for this event:
LEFT
CENTER
RIGHT
ADA LEFT
ADA RIGHT
LAWN

Event: Zach Williams
Venue: Lyric Theater Arkansas
Date: Sat, Aug 24, 2024, 8:00 PM

Stubhub Link: https://www.stubhub.com/zach-williams-harrison-tickets-8-24-2024/event/154247418/

Primary Link:  https://ticketpeak.co/lyrictheatre/events/9183-Zach%20Williams%20at%20the%2050th%20Anniversary%20of%... 

[pmarenson]

Please put up the correct floor map-

Myke Towers

Agganis Arena- Boston, MA

10/3/24 8PM

https://www.stubhub.com/myke-towers-boston-tickets-10-3-2024/event/154857068/

https://www.ticketmaster.com/event/010060F48A971A9B?referrer=https://www.ticketmaster.com/search?q=b...

[mrapt102]

Hello,

Can you please have your map updated to reflect the floor on the primary?

EVENT NAME: Myke Towers

EVENT DATE: 10/26/24 at 8p

STUBHUB LINK:  https://www.stubhub.com/myke-towers-hidalgo-tickets-10-26-2024/event/154857270/?quantity=2

PRIMARY LINK: https://www.ticketmaster.com/myke-towers-la-pantera-negra-tour-hidalgo-texas-10-26-2024/event/3A0060...

THANK YOU!!!

[mrapt102]

Hello,

Can you please have your map updated to reflect the PIT?

EVENT NAME: Nurse John

EVENT DATE: 10/26/24 at 730p

STUBHUB LINK: https://www.stubhub.com/nurse-john-appleton-tickets-10-26-2024/event/154792419/?quantity=4&sections=...

PRIMARY LINK: https://www.ticketmaster.com/nurse-john-the-short-staffed-tour-appleton-wisconsin-10-26-2024/event/0...

THANK YOU!!!