StubHub Community

TeamStubHub1 · ‎12-06-2019

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board.

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response.

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

katzbautista08 · ‎07-31-2024

REQUESTING FOR SH MAPPING

Event Name: Lynyrd Skynyrd and ZZ Top 07:00 PM
Event Date: 08/09/2024
Issue to Resolve: Please update and make time from 8PM to 7PM on Stubhub
Primary Map Link: https://www.etix.com/ticket/mvc/legacyOnlineSale/performance/sale/switchSelectionMethod?selection_me...
Screenshot of SH error:

Thanks!

katzbautista08 · ‎07-31-2024

REQUESTING FOR SH MAPPING

Event Name: Billy Currington 6PM
Event Date: 8/10/24
Issue to Resolve: Please update and change the time from 10PM to 6PM on Stubhub.
Primary Map Link: https://www.tixr.com/groups/granarylive/events/billy-currington-and-kip-moore-at-granary-live-98183
Screenshot of SH error:

Thanks!

rachellelotus · ‎07-31-2024

Hi Team,

Seeking your assistance to add Floor Section for below event:
Event Name: Milky Chance
Venue: Sobeys Stadium, Toronto, ON
Event Date & Time: Sep 12, 2024, 7:00 PM
Stubhub Link: https://www.stubhub.com/milky-chance-north-york-tickets-9-12-2024/event/154591929/?
Primary Link: https://www.ticketmaster.ca/event/100060D4E3343495?

katzbautista08 · ‎07-31-2024

REQUESTING FOR SH MAPPING

Event Name: I've Had It Podcast 4PM
Event Date: 9/22/2024
Issue to Resolve: Please update time and make it from 7PM to 4PM
Primary Map Link: https://www.ticketmaster.com/ive-had-it-podcast-seattle-washington-09-22-2024/event/0F0060EFCFF33A24
Screenshot of SH error:

Thanks!

pmarenson · ‎08-01-2024

Please put up the map!

Jeff Tweedy

10/15/24 7:30PM

Buffalo State Performing arts Center

https://www.stubhub.com/jeff-tweedy-buffalo-tickets-10-15-2024/event/155079365/

https://www.etix.com/ticket/p/50148177/jeff-tweedy-buffalo-buffalo-state-performing-arts-center

rafael27 · ‎08-01-2024

Hello,

Can you please have your map updated to reflect the primary?

EVENT NAME: Jeff Dunham
EVENT DATE: 11/06/24 at 7p

STUBHUB LINK: https://www.stubhub.com/jeff-dunham-fort-wayne-tickets-11-6-2024/event/155062120/?quantity=0

PRIMARY LINK: https://www.ticketmaster.com/event/050060F7D39971D3

THANK YOU!!!!!!!

SH123 · ‎08-01-2024

Hi team,

Kindly asking for your assistance to have the Stubhub map updated and please indicate the sections per floor such as Orchestra,Dress circle,Lodge,Mezzanine,Grand Tier and Balcony for this event below;

Event name: Flatland Cavalry
Event date and time: 11/08/2024 08:00 PM
Link to the event on StubHub: https://www.stubhub.com/flatland-cavalry-lubbock-tickets-11-8-2024/event/153564505/?priceOption=1%2C...
Primary link: https://www.etix.com/ticket/p/41119277/flatland-cavalry-lubbock-the-buddy-holly-hall-helen-devitt-jo...

Please images for your reference. Thank you in advance!

SH123 · ‎08-01-2024

Hi team,
Kindly asking for your assistance to make the Stubhub map interactive specifically for Sections Orchestra Left, Dress circle Left,Center and Right and for Lodge as well for this event below;

Event name: Flatland Cavalry
Event date and time: 11/08/2024 08:00 PM
Link to the event in Stubhub: https://www.stubhub.com/flatland-cavalry-lubbock-tickets-11-8-2024/event/153564505/?priceOption=1%2C...
Primary link: https://www.etix.com/ticket/p/41119277/flatland-cavalry-lubbock-the-buddy-holly-hall-helen-devitt-jo...

Please see images below for your reference. Thanks in advance!

jimtheticketguy · ‎08-01-2024

The vast majority of events at the HOLLYWOOD BOWL have a useless seat map as it doesn't list many sections specifically, instead lumping them all into general sections, making it impossible to buy or sell tickets in those sections. HERE IS THE CORRECT SEATING MAP FOR ALL EVENTS LISTED BELOW:

https://www.stubhub.com/vance-joy-los-angeles-tickets-9-8-2024/event/153032211/?quantity=2

Below is a list of some of the Hollywood Bowl events with the INCORRECT seating map:

02 Aug • Fri • 20:00 • 2024 - Tchaikovsky Spectacular with Fireworks

https://www.stubhub.com/los-angeles-philharmonic-los-angeles-tickets-8-2-2024/event/153031383/?quant...

03 Aug • Sat • 20:00 • 2024 - Tchaikovsky Spectacular with Fireworks

https://www.stubhub.com/los-angeles-philharmonic-los-angeles-tickets-8-3-2024/event/153031419/?quant...

09 Aug • Fri • 20:00 • 2024 - Seal with Emily King

https://www.stubhub.com/seal-los-angeles-tickets-8-9-2024/event/153034142/?quantity=2

10 Aug • Sat • 20:01 • 2024 - Khruangbin

https://www.stubhub.com/khruangbin-los-angeles-tickets-8-10-2024/event/153438912/?quantity=2

14 Aug • Wed • 20:00 • 2024 - Herbie Hancock

https://www.stubhub.com/herbie-hancock-los-angeles-tickets-8-14-2024/event/153033501/?quantity=2