Map Errors on Site

[#1]

If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

[#2]

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

[rafael27]

Hello,

Can you please have your map updated to reflect the seated floor on the primary?

EVENT NAME: Jane's Addiction
EVENT DATE: 10/11/24 7:30 p

STUBHUB LINK: https://www.stubhub.com/jane-s-addiction-reno-tickets-10-11-2024/event/155207161/

PRIMARY LINK: https://www.ticketmaster.com/event/170060FFE61D63FD

THANK YOU!!!!!!!

[pmarenson]

Please add the GA Pit and GA Floor sections

Flatbush Zombies

the Novo- Los Angeles, CA

10/16/24 8PM

https://www.stubhub.com/flatbush-zombies-los-angeles-tickets-10-16-2024/event/155216987/?quantity=0

https://www.axs.com/events/652477/flatbush-zombies-and-the-underachievers-are-clockwork-indigo-ticke...

[SH123]

Hi team,

Kindly asking for your assistance to have the Stubhub map updated and change Section AA,BB,CC,LL,A,B,C,DD to General Parking, Section KK,K,L,J, D,E,F,EE to Preferred Parking and JJ,H,HH,G,GG,FF to Preferred Parking Plus for the following event;

Event name and date: Billy Strings Parking 08/23/24
Stubhub link to the event: https://www.stubhub.com/parking-passes-only-billy-strings-inglewood-tickets-8-23-2024/event/15381032...
Primary link: Parking | Billy Strings Tickets Aug 23, 2024 Inglewood, CA | Ticketmaster

[Quiennie]

Hi Team,

Kindly update stubhub map and make each section interactive.

Event: 

Zach Williams 08/30/24

Shenandoah Downs - County Fair Association

Woodstock, VA

stubhub link: https://www.stubhub.com/zach-williams-woodstock-tickets-8-30-2024/event/152809440/?qid=1fd8d3685cadb...

primary link: https://www.etix.com/ticket/p/57009244/zach-williams-wwarren-peay-woodstock-shenandoah-county-fairgr...

Thanks,

Quiennie

[SH123]

Hi team,

Kindly asking for your assistance to have the Stubhub map updated and add sections A,B and C for the following event;
Brian McKnight 10/5/2024 8:00PM
Stubhub link to event: https://www.stubhub.com/brian-mcknight-tulalip-tickets-10-5-2024/event/155146364/
Primary link: The Brian McKnight 4 Tickets Oct 05, 2024 Tulalip, WA | Ticketmaster

Please see images below for your reference:

[SH123]

Hi team,

Kindly asking for your assistance to have the StubHub map updated or possible have the venue corrected for the first stubhub link. It shows 2 different Stubhub Link with different venues with the same date and time for the following event;

Brian McKnight 10/5/2024 8:00PM
Correct Venue: Tulalip Resort Casino — Tulalip, Washington
StubHub link to the event 1: https://www.stubhub.com/brian-mcknight-tulalip-tickets-10-5-2024/event/155146364/
StubHub Link 2: https://www.stubhub.com/brian-mcknight-tulalip-tickets-10-5-2024/event/155144551/

Primary link to event: The Brian McKnight 4 Tickets Oct 05, 2024 Tulalip, WA | Ticketmaster
Please see images for your reference:

[KG]

Robin Pecknold @ Thalia Hall 

Wed Nov 20 2024

Listing: https://www.stubhub.com/robin-pecknold-chicago-tickets-11-20-2024/event/155113319/?quantity=0&sectio...

Floor GA is NOT SEATED. 

[marylotustix00]

Hi Team,

Seeking your assistance to add section to map for below event:

Missing Section:
VIP Stage
VIP Porch
VIP Terrace

Event Name: Gavin Adcock 11/15/2024
Venue: John T. Floore Country Store|Helotes, TX
Event Date & Time: Fri, Nov 15, 2024, 8:30 PM

Stubhub Link: https://www.stubhub.com/gavin-adcock-helotes-tickets-11-15-2024/event/153577914/?priceOption=1%2C178...

Primary Link: https://www.etix.com/ticket/p/54921250/gavin-adcock-helotes-floores-country-store

Thank you!

[SH123]

Hi team,

Kindly asking for your assistance to make the section 322 interactive on Stubhub map for the following event;

Childish Gambino 9/13/2024
Stubhub link to the event: https://www.stubhub.com/childish-gambino-denver-tickets-9-13-2024/event/153561986/?quantity=0&priceO...
Primary link: Childish Gambino - The New World Tour Tickets Sep 13, 2024 Denver, CO | Ticketmaster

Thank you in advance!

[lotus_gaymarie]

Event:

Asheville Tourists at Hudson Valley Renegades

Heritage Financial Park | Wappingers Falls, NY

Tue, Sep 03, 2024, 6:35 PM

Kindly change sections 300-301 and 308-309 into 300 and 301 RFGA and 308 and 309 LFGA. All of these sections should be GA.

Link to the event on StubHub.com:

https://www.stubhub.com/hudson-valley-renegades-wappingers-falls-tickets-9-3-2024/event/152535316/

Link to the event from the primary ticket provider:

https://www.ticketmaster.com/event/00005F9B9F571CC0

Thanks!