Map Errors on Site

[#1]

If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

[#2]

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

[katzbautista08]

REQUESTING FOR SH MAPPING

Event Name: Mark Ambor  7:00PM
Event Date: 11/17/24
Issue to Resolve: Please update the map and make 2 sections for GENERAL ADMISSION. One is for 21+ and the other one is under 21.
Primary Map Link: https://www.axs.com/events/635564/mark-ambor-tickets?skin=neumos
Screenshot of SH error: 

Thanks!

[Mauflores]

Hi Team,

Asking for your assistance in to update the map make it as:

FLOOR GENERAL ADMISSION
FLOOR ADA

Event: Tchami
Venue: Big Night Live
Date: Fri, Aug 30, 2024, 9:30 PM

Stubhub Link: https://www.stubhub.com/tchami-boston-tickets-8-30-2024/event/153723427/?quantity=0&sections=1723014...

Primary Link:  https://www.ticketmaster.com/tchami-21-boston-massachusetts-08-30-2024/event/010060CBC70E5008 

[RmOropesa]

Hi team,

Kindly add Sections Continental, East Wing and West Wing for the event below;

Kevin Hart
Armory- Minneapolis|Minneapolis, MN
Sat, Feb 22, 2025, 7:30 PM

Primary link: https://www.ticketmaster.com/event/06006103D0C979E9?wt.mc_id=EML_TMNT802392_287565_0%5BPC_eventImage...

[aj123]

Hi Team,

I wanted to follow up on this request.

Thank you!

[Mauflores]

Hi Team,

Asking for your assistance in updating the map for this event and add BERM.

Event:Vancouver Canadians at Hillsboro Hops
Venue: Ron Tonkin Field
Date: Fri, Aug 30, 2024, 7:05 PM

Stubhub Link: https://www.stubhub.com/hillsboro-hops-hillsboro-tickets-8-30-2024/event/152545909/?quantity=0

Primary Link: https://mlb.tickets.com/?orgId=42409&agency=MILB_MPV&eventId=26429#/event/E26429/seatmap/?selectBuye... 

[Mauflores]

Hi Team,

Asking for your assistance in updating the map and add these sections
A
B
C
GA LAWN

Event: Stephen Sanchez

Venue: McMenamins Historic Edgefield Manor
Date: Fri, Sep 06, 2024, 7:00 PM

Stubhub Link: https://www.stubhub.com/the-brook-the-bluff-troutdale-tickets-9-6-2024/event/153530277/?quantity=0

Primary Link:  https://etix.com/ticket/mvc/legacyOnlineSale/performance/sale/switchSelectionMethod?selection_method... 

[rafael27]

Hello,

Can you please have your map updated to reflect the seated floor on the primary?

EVENT NAME: The Black Crowes
EVENT DATE: 10/01/24 at 7:30p

STUBHUB LINK: https://www.stubhub.com/black-crowes-pikeville-tickets-10-1-2024/event/155205025/

PRIMARY LINK: https://www.ticketmaster.com/event/1600611017DF85D1

THANK YOU!!!!!!!

[pmarenson]

Please add the GA FLOOR to the map. Thanks.

$uicideboy$

Crypto.com Arena- Los Angeles, CA

9/3/24 6:30PM

https://www.stubhub.com/uicideboy-los-angeles-tickets-9-3-2024/event/153365247/

https://tix.axs.com/vYAtIwAAAAAeOUlHAwAAAACr%2fv%2f%2f%2fwD%2f%2f%2f%2f%2fBmNyeXB0bwD%2f%2f%2f%2f%2f...

[aj123]

Hi Team,

Seeking your assistance to update the GABAL sec to UPPERBAL 1, UPPERBAL 2, UPPERBAL 3, LOWERBAL 1,LOWERBAL 2, and LOWERBAL 3 for below event:

Event Name: Berlioz
Venue: The Novo, Los Angeles, CA
Event Date & Time: Nov 29, 2024, 8:00 PM

Stubhub Link: https://www.stubhub.com/berlioz-los-angeles-tickets-11-29-2024/event/153842633/?quantity=2
Primary Link: https://tix.axs.com/2L07CQAAAACjyQ8TMwAAAAAa%2fv%2f%2f%2fwD%2f%2f%2f%2f%2fBXRoZW1lAP%2f%2f%2f%2f%2f%...

Thank you!

[aj123]

Hi Team,

I wanted to follow up on my request.

Thank you!