Map Errors on Site

[#1]

If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

[#2]

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

[aj123]

Hi Team,

Seeking your assistance to add sections WCR-MZ,WCL-MZ, WCR-OR and WCL-OR for below event:

Event Name: TEMS
Venue: Queen Elizabeth Theatre - Vancouver, Vancouver, BC
Event Date & Time: Sep 22, 2024, 8:00 PM

Stubhub Link: https://www.stubhub.com/tems-vancouver-tickets-9-22-2024/event/153558115/
Primary Link: https://www.ticketmaster.ca/event/110060A8B64D5273

Thank you!

[Shebee]

AVP Pro Beach Volleyball

October 26. https://www.stubhub.com/avp-pro-beach-volleyball-anaheim-tickets-10-26-2024/event/155235075/

October 27. https://www.stubhub.com/avp-pro-beach-volleyball-anaheim-tickets-10-27-2024/event/155233971/

[Shebee]

Kirk Franklin

Honda center

October 30 2024

https://www.stubhub.com/kirk-franklin-anaheim-tickets-10-30-2024/event/153598794/

missing club level

[katzbautista08]

REQUESTING FOR SH MAPPING

Event Name: Lawrence 8PM
Event Date: 11/2/2024
Issue to Resolve: Please make section 306 clickable/interacvtive
Primary Map Link: https://www.ticketmaster.com/lawrence-the-family-business-tour-boston-massachusetts-11-02-2024/event...
Screenshot of SH error: 

Thanks!

[SH123]

Hi team,

Seeking your assistance to have the sections Right,Center and Left Pit,Floor Center andFloor Left Orch,Right and Left Circle Box,Right Dress,Right Center Dress,Dress,LeftDress Center,Left Dress,Right and Left Balcony Box,Rigjht and Left center Balcony to be interactive on Stubhub map for the following event;
Les Miserables
Chrysler Hall, Norfolk, VA
Sep 11, 2024 7:30PM

Stubhub link to the event: https://www.stubhub.com/les-miserables-norfolk-tickets-9-11-2024/event/153292239/?quantity=0&priceOp...
Primary link: https://www.ticketmaster.com/les-miserables-touring-norfolk-virginia-09-11-2024/event/01006091C02B5A...

Thank you in advance!

[katzbautista08]

REQUESTING FOR SH MAPPING

Event Name: 100.3 The Bear - 30th Halloween Howler T20:45:00
Event Date: 10/25/2024
Issue to Resolve: Please  add correct map for this event same as the primary link. Additionally, kindly please update and change the time from 0745PM to 0845PM
Primary Map Link: https://www.ticketmaster.ca/event/110060BEFE935AAC
Screenshot of SH error: 

[katzbautista08]

REQUESTING FOR SH MAPPING

Event Name: NeYo  0730PM
Event Date: 9/14/24
Issue to Resolve: Please add missing sections: J, K, L, M, N, O, P and remove sections Q and R on Stubhub map 
Primary Map Link: https://tickets.thefair.com/orderticketsvenue.asp?p=3507&_gl=1*1pejlz8*_gcl_au*MTcyMDA2NTAwNy4xNzI1O....
Screenshot of SH error: 

Thanks!

[katzbautista08]

REQUESTING FOR SH MAPPING

Event Name: Two Feet  7:00 PM
Event Date: 9/27/24
Issue to Resolve: Please add missing section "F LEFT, F CENTER and F RIGHT" on Stubhub map
Primary Map Link: https://www.axs.com/events/552020/two-feet-tickets
Screenshot of SH error: 

Thanks!

[rafael27]

Hello,

Can you please have your map updated to reflect the seated floor on the primary?

EVENT NAME: Eddie Izzard
EVENT DATE: 10/11/24 at 8p

STUBHUB LINK: https://www.stubhub.com/eddie-izzard-newark-tickets-10-11-2024/event/155151074/

PRIMARY LINK: https://www.ticketmaster.com/event/00006106033C88ED

THANK YOU!!!!!!!

[rafael27]

Hello,

Can you please have your map updated to reflect the seated floor on the primary?

EVENT NAME: Fall Fest: Glorilla
EVENT DATE: 09/28/24 at 7p

STUBHUB LINK: https://www.stubhub.com/fall-fest-hampton-tickets-9-28-2024/event/155201072/?

PRIMARY LINK: https://www.ticketmaster.com/event/01006110E59293FB

THANK YOU!!!!!!!