Map Errors on Site

[#1]

If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

[#2]

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

[SH123]

Hi team,
Seeking your assistance to attach the correct Stubhub map for the following event;
San Diego Padres at Seattle Mariners Parking 09/10/24
Correct Stubhub link to the event: https://www.stubhub.com/parking-passes-only-seattle-mariners-seattle-tickets-9-10-2024/event/1524406...

Thank you in advance!

[marylotustix00]

Hi Team,

Seeking your assistance to add correct PARKING MAP for below event:

Event Name: San Diego Padres at Seattle Mariners
Venue: T-Mobile Park Parking Lots, Seattle, Washington, USA
Event Date & Time: 0 Sep • Tue • 18:40 • 2024

Stubhub Link: https://www.stubhub.com/parking-passes-only-seattle-mariners-seattle-tickets-9-10-2024/event/1524406...

Thank you!

[RoxanneWorsham]

Map Error

PHIL WICKHAM 12/3/24

Needs three categories

General Admission

Early Entry

ViP

INCORRECT

https://www.stubhub.com/phil-wickham-fontana-tickets-12-3-2024/event/155279629/?quantity=2

CORRECT INFO:

https://www.ticketweb.com/event/southern-california-christmas-tour-with-water-of-life-church-tickets...

[RoxanneWorsham]

Map Error

PHIL WICKHAM 12/6/24

Needs three categories

General Admission

Early Entry

ViP

INCORRECT

https://www.stubhub.com/phil-wickham-san-diego-tickets-12-6-2024/event/155246836/?quantity=2

CORRECT INFO:

https://www.ticketweb.com/event/southern-california-christmas-tour-with-maranatha-chapel-tickets/138...

[SH123]

HI team,

Seeking your assistance to have the sections Orchestra Front and Rear interactive on Stubhub map for the following event;
Tchaikovsky Symphony No. 4 09/28/24 Taper Auditorium Seattle, WA
Stubhub link to the event: https://www.stubhub.com/seattle-symphony-seattle-tickets-9-28-2024/event/153784876/?priceOption=1%2C...
Primary link: https://cart.seattlesymphony.org/26122/26126?_gl=1*vdb3sz*_gcl_au*NzYwMjA4NTMwLjE3MjYwMDI4NDg.&queue...

Thank you in advance!

[mariefe_madrid]

Hi Team,

Requesting to update the Stubhub map for the event below:

The Thorn

Wang Theatre|Boston, MA

Sat, Sep 14, 2024, 7:00 PM

Stubhub link: https://www.stubhub.com/the-thorn-boston-tickets-9-14-2024/event/154836162/?quantity=2

Primary Market: https://www.ticketmaster.com/the-thorn-boston-massachusetts-09-14-2024/event/010060F29B45277C

Thank you!

[lotus_gaymarie]

Event:

The Book Of Mormon

Cross Insurance Arena | Portland, ME

Sat, Sep 28, 2024, 2:30 PM

Kindly add sections 4-6.

Link to the event on StubHub.com:

https://www.stubhub.com/the-book-of-mormon-portland-tickets-9-28-2024/event/153815858/

Link to the event from the primary ticket provider:

https://www.ticketmaster.com/the-book-of-mormon-portland-maine-09-28-2024/event/010060D5F1449865

Thanks!

[mrapt102]

Hello,

Can you please have your map updated to reflect the map on the primary?

EVENT NAME: Sheng Wang

EVENT DATE: 1/25/25 at 7p

STUBHUB LINK: https://www.stubhub.com/sheng-wang-long-beach-tickets-1-25-2025/event/155352211/?quantity=0

PRIMARY LINK: https://www.ticketmaster.com/sheng-wang-long-beach-california-01-25-2025/event/0B00611CDE0C2E4F

THANK YOU!!!

[rafael27]

Hello,

Can you please have your map updated to reflect the seated floor on the primary?

EVENT NAME: Cece Winans
EVENT DATE: 03/06/25 at 7p

STUBHUB LINK: https://www.stubhub.com/cece-winans-san-antonio-tickets-3-6-2025/event/155314522/

PRIMARY LINK: https://www.ticketmaster.com/event/3A006124E97C3F79

THANK YOU!!!!!!!

[STH303A]

URGENT, Honda Center Parking has changed due to construction. It is effective as of 09-10-2024. The areas in yellow are under construction. Lot 2, which used to be for Club Season Ticket Holders, is now accessible parking only. Lot 5 is now Club Season Parking. OA Season Parking is now shared with General Parking in Lot 4.   Honda Center Parking Premium Club Parking has movedLot 5 closer to Club Level EntranceParking Map Updated 09-10-2024