Map Errors on Site

[#1]

If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

[#2]

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

[katzbautista08]

Hi Team,

Seeking your assistance to add Preferred Balcony Section for below event:

Event Name: G-Eazy
Venue: Franklin Music Hall, Philadelphia, PA
Event Date & Time: Nov 16, 2024, 8:30 PM
Stubhub Link: https://www.stubhub.com/g-eazy-philadelphia-tickets-11-16-2024/event/153697655/?
Primary Link: https://www.axs.com/events/573081/g-eazy-tickets

Thanks!

[lotus_gaymarie]

Event:

The Yacht Club (21+ Event)

The Windjammer | Isle of Palms, SC

Sat, Sep 21, 2024, 9:00 PM

Kindly update the event date and time on Stubhub.

Link to the event on StubHub.com:

https://www.stubhub.com/the-yacht-club-isle-of-palms-tickets-9-21-2024/event/155375765/

Link to the event from the primary ticket provider:

https://whollyticket.com/paymentpage/payment.php?event_id=84086

Thanks!

[mariefe_madrid]

Hi Team,

Requesting for sections A and C to be interactive for the event below:

Experience Hendrix

McMenamins Grand Lodge|Forest Grove, OR

Sat, Sep 21, 2024, 6:30 PM

https://www.stubhub.com/experience-hendrix-forest-grove-tickets-9-21-2024/event/153492840/?

https://www.etix.com/ticket/mvc/legacyOnlineSale/performance/sale/switchSelectionMethod

Thank you!

[marylotustix00]

Hi Team,

Seeking your assistance to make map interactive for below event:

Section need to be interactive:
402
A1-D1
A2-D2
Suite 1-9

Event Name: Experience Hendrix (21+ Event)
Venue:
Yaamava Resort and Casino at San Manuel |Highland, CA
Event Date & Time: Sat, Sep 28, 2024, 8:00 PM

Stubhub Link: https://www.stubhub.com/experience-hendrix-highland-tickets-9-28-2024/event/153472520/?

Primary Link: https://tix.axs.com/LGvDMQAAAACedbV7AAAAAAB5%2fv%2f%2f%2fwD%2f%2f%2f%2f%2fBXRoZW1lAP%2f%2f%2f%2f%2f%...

Thank you!

[marylotustix00]

Hi Team,

Seeking your assistance to remove Standing room only section and make other section interactive for below event:

Section need to be interactive: 10,12,13 and 15

Event Name: Jason Isbell and the 400 Unit
Venue: Ryman Auditorium in Nashville, TN
Event Date & Time: Thu, Oct 17 at 8:00pm

Stubhub Link: https://www.stubhub.com/jason-isbell-nashville-tickets-10-17-2024/event/153770870/

Primary Link: https://www.axs.com/events/595982/jason-isbell-and-the-400-unit-tickets

Thank you!

[mrapt102]

Hello,

Can you please have the map updated to reflect the primary?

EVENT NAME: Chayanne

EVENT DATE: 11/3/24 at 8p

STUBHUB LINK: https://www.stubhub.com/chayanne-washington-tickets-11-3-2024/event/153131617/?quantity=0

PRIMARY LINK: https://www.ticketmaster.com/chayanne-bailemos-otra-vez-tour-washington-district-of-columbia-11-03-2...

THANK YOU!!!

[mariefe_madrid]

Hi Team,

Requesting to update Stubhub map(adding Mezzanine Loveseat section) and to divide Orchestra, Balcony and Mezzanine to Left, Right and Center sections for the event below:

Experience Hendrix

Fox Theatre Tucson|Tucson, AZ

Sun, Sep 29, 2024, 7:00 PM

https://www.stubhub.com/experience-hendrix-tucson-tickets-9-29-2024/event/153487525/?quantity=2&sect...

https://foxtucson.com/event/experience-hendrix/tickets/

Thank you!

[SH123]

Hi team,

Seeking your assistance to have the sections Floor 1,3,5 to 9,201-220,108-112 interactive on Stubhub map for the following event;

Junior H 10/05/2024 08:00 PM
Stubhub link : https://www.stubhub.com/junior-h-kent-tickets-10-5-2024/event/153556082/?priceOption=1%2C135%2C5555&...
Primary link: https://tickets.accessoshowarecenter.com/orderticketsvenue.asp?p=1990&src=&_ga=

Thank you in advance!

[SH123]

Hi team,

Seeking your assistance to have the sections Floor 1,3,5 to 9,108-112 interactive on Stubhub map and kindly remove sections 201-220 as it's not included based on the primary map for the following event;

Junior H 10/05/2024 08:00 PM
Stubhub link : https://www.stubhub.com/junior-h-kent-tickets-10-5-2024/event/153556082/?priceOption=1%2C135%2C5555&...
Primary link: https://tickets.accessoshowarecenter.com/orderticketsvenue.asp?p=1990&src=&_ga=

Thank you in advance!

[SH123]

Hi team,

Seeking your assistance to update the sections First Floor Center,First Floor Center Left,First Floor Left,First Floor Right Center,First Floor Right,First Floor Center Right to 1LT,1LC,1RC,1RT  and also change sections

Second Floor Left,Second Floor Left Center,Second Floor Center,Second Floor Right Center,Second Floor Right to 2LT,2LC,2CT,2RC,2RT

on Stubhub map for the following event;

The Thorn 10/12/24
Stubhub link to the event: https://www.stubhub.com/the-thorn-milwaukee-tickets-10-12-2024/event/154814537/?priceOption=1%2C404%...

Primary link: Miller High Life Theatre - Select Tickets - Ticketing System 

Thank you in advance!