Map Errors on Site

[#1]

If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

[#2]

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

[katzbautista08]

REQUESTING FOR SH MAPPING

Event Name: Parker McCollum  07:30 PM
Event Date: 09/14/2024
Issue to Resolve: Please change the section name of LAWN ACC to ADA LAWN on Stubhub map 
Primary Map Link: https://www.ticketmaster.com/event/16006075E7D86E9C
Screenshot of SH error: 

Thanks!

[katzbautista08]

REQUESTING FOR SH MAPPING

Event Name: Faye Webster  6:30 PM
Event Date: 09/29/24
Issue to Resolve: Please update the section name of PREMIUM GA to PREMIUM GA PIT on Stubhub link 
Primary Map Link: https://www.etix.com/ticket/p/40068856/faye-webster-troutdale-mcmenamins-edgefield-amphitheater
Screenshot of SH error: 

Thanks!

[SH123]

Hi team,

Seeking your assistance to have the sections Box A-F,Dress Circle Right,center and Left,sections AA-FF,Loge Right,Right Center,Loge Center,Loge Left,Loge Left Center and Loge Left,Mezzanine Left Center,Balcony Right center and Balcony Left Center to be interactive on Stubhub map for the following event;

Jeff Dunham 11/8/24
Stubhub link to the event:https://www.stubhub.com/jeff-dunham-cleveland-tickets-11-8-2024/event/155084418/?quantity=0&priceOpt...
Primary link: https://tickets.playhousesquare.org/online/mapSelect.asp

Thank you in advance!

[BMakler78]

The Fleshtones, The New Duncan Imperials & The Handcuffs
Nov. 8, 2024
https://www.stubhub.com/the-handcuffs-berwyn-tickets-11-8-2024/event/155314824/?qid=8b795de6e73fc710...

Please add the four ticket types (including the three table sizes), like you have for this event at the same venue:
https://www.stubhub.com/steve-forbert-berwyn-tickets-9-29-2024/event/153428843/?qid=881fd21f1036f7a0...



PRIMARY:
https://www.ticketweb.com/event/the-fleshtones-the-new-duncan-fitzgeralds-nightclub-tickets/13575694

[marylotustix00]

Hi Team,

Seeking your assistance to make map interactive and add missing sections for below event:

Missing Sections:
Balcony Right
Balcony Right Center
Balcony Lefy Center
Loge Right
Loge Right Center
Loge Left Center
Loge Left

Event Name: CeCe Winans Christmas with Special Guest: Roman Collins 12/4/2024
Venue: Santander Performing Arts Center in Reading, PA
Event Date & Time: Wed, Dec 4 at 7:00pm

Stubhub Link: https://www.stubhub.com/cece-winans-reading-tickets-12-4-2024/event/154777569/

Primary Link: https://www.ticketmaster.com/cece-winans-christmas-with-special-guest-reading-pennsylvania-12-04-202...

Thank you!

[katzbautista08]

REQUESTING FOR SH MAPPING

Event Name: Sepultura  7PM

Event Date: 09/25/24

Issue to Resolve: Please add missing sections for this event Sepultura 09/25/24 7PM 

Sections to be added: LOWER BALCONY 1-7

                                    UPPER LOGE 1-7

                                    LOWER LOGE 1-7

                                    REAR ORCHESTRA LEFT ADA

                                    REAR ORCHESTRA CENTER ADA

                                    REAR ORCHESTRA RIGHT ADA

Primary Map Link: https://www.axs.com/events/579424/sepultura-tickets?skin=goldenvoice&mkt_campaign=RM5FM53JEUU2T6S1ND...

Screenshot of SH error: 

Thanks!

[SH123]

Hi team,

Seeking your assistance to have the sections Circle Left and Circle Right interactive on Stubhub map for the following event;

Barenaked Ladies 11/07/24 7:30
Stubhub link: https://www.stubhub.com/barenaked-ladies-madison-tickets-11-7-2024/event/153390470/?quantity=0&bette...
Primary link: https://tickets.overture.org/10028/10029

Thank you in advance!

[marylotustix00]

Hi Team,

Seeking your assistance to make sections 311-312, 211-213, 114-115, 214-216, 314-316 interactive for below event:

Event Name: Carly Pearce: hummingbird world tour presented by conundrum wines
Venue: Pearl Concert Theater at Palms Casino Resort, Las Vegas, NV
Event Date & Time: Fri • Oct 11 • 8:00 PM

Stubhub Link: https://www.stubhub.com/carly-pearce-las-vegas-tickets-10-11-2024/event/155100846/

Primary Link: https://www.ticketmaster.com/event/170060FA89D312E1

Thank you!

[marylotustix00]

Hi Team,

Seeking your assistance to make map interactive for sections elevated VIP, VIP1 ADA, VIP1-4, VIP4 ADA, SUITE 1-5, SUITE 7, SUITE2 ADA, SUITE3 ADA SUITE7 ADA for below event:

Event Name: Intocable
Venue:
The Theater at Virgin Hotels Las Vegas |Las Vegas, NV
Event Date & Time: Sat, Oct 19, 2024, 8:00 PM

Stubhub Link: https://www.stubhub.com/intocable-las-vegas-tickets-10-19-2024/event/153067729/

Primary Link: https://www.axs.com/events/528638/intocable-tickets/staticDetails

Thank you!

[marylotustix00]

Hi Team,

Seeking your assistance to make map interactive for sections elevated VIP, VIP1 ADA, VIP1-4, VIP4 ADA, SUITE 1-5, SUITE 7, SUITE2 ADA, SUITE3 ADA SUITE7 ADA and part of SOCIAL LOUNGE VIP for below event:

Event Name: Intocable

Venue:

The Theater at Virgin Hotels Las Vegas |Las Vegas, NV

Event Date & Time: Sat, Oct 19, 2024, 8:00 PM

Stubhub Link: https://www.stubhub.com/intocable-las-vegas-tickets-10-19-2024/event/153067729/

Primary Link: https://www.axs.com/events/528638/intocable-tickets/staticDetails

Thank you!