Map Errors on Site

[#1]

If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

[#2]

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

[Indiana_Jones]

Fix the map for Eric Clapton at the Hollywood Bowl on Sat Oct 12. It needs to be a "Reserved Pool" section!

Stubhub: https://www.stubhub.com/eric-clapton-los-angeles-tickets-10-12-2024/event/153349851/?quantity=2

Ticketmaster: https://www.ticketmaster.com/eric-clapton-hollywood-california-10-12-2024/event/0B00607B9E471CDF?_gl.....

[Quiennie]

Hi Team,

Kindly update stubhub map and add section G11 Garage.

Morgan Wallen Parking 

Sun, Sep 22, 2024, 6:31 PM

Neyland Stadium Parking | Knoxville, TN

Stubhub link: https://www.stubhub.com/parking-passes-only-morgan-wallen-knoxville-tickets-9-22-2024/event/15447508...

primary link: https://www.ticketmaster.com/event/1B0061138A4913A8

Thanks,

Quiennie

[Quiennie]

Hi Team,

The event is tomorrow. Kindly update stubhub map and add section G11 Garage.

Morgan Wallen Parking

Neyland Stadium Parking | Knoxville, TN

Sun, Sep 22, 2024, 6:31 PM

stubhub link: https://www.stubhub.com/parking-passes-only-morgan-wallen-knoxville-tickets-9-22-2024/event/15447508...

primary link: https://www.ticketmaster.com/event/1B0061138A4913A8

Thanks,

Quiennie

[lotus_gaymarie]

Event:

Louisville Orchestra - Carmina Burana with Teddy Abrams

Kentucky Center - Whitney Hall | Louisville, KY

Sat, Oct 19, 2024, 7:30 PM

Kindly make these sections interactive/clickable: Orchestra Front and Back, Balcony Left and Right, Grand Tier Left and sec A-E.

Link to the event on StubHub.com:

https://www.stubhub.com/louisville-orchestra-louisville-tickets-10-19-2024/event/155263452/

Link to the event from the primary ticket provider:

https://my.louisvilleorchestra.org/carmina-burana/classics

Thanks!

[RoxanneWorsham]

Cody Johnson - The Leather Tour

Fri • Nov 15 • 7:30 PM

Wells Fargo Center, Philadelphia, PA 

YOUR MAP

https://www.stubhub.com/cody-johnson-philadelphia-tickets-11-15-2024/event/153464047/?quantity=2

CORRECT MAP

https://www.ticketmaster.com/cody-johnson-the-leather-tour-philadelphia-pennsylvania-11-15-2024/event/30006089E54A180C

[lotus_gaymarie]

Event:
Malcolm Gladwell

Lisner Auditorium | Washington DC, DC

Thu, Oct 03, 2024, 7:00 PM

Kindly update the event map, event is all GA.

Link to the event on StubHub.com:

https://www.stubhub.com/malcolm-gladwell-washington-d-c-tickets-10-3-2024/event/155068435/

Link to the event from the primary ticket provider:

https://www.ticketmaster.com/event/150060F7CF9C57FE

Thanks!

[ticketman3]

- Usher
- 24th September 2024
- https://www.stubhub.com/usher-inglewood-tickets-9-24-2024/event/153043177/
- https://www.ticketmaster.com/usher-past-present-future-inglewood-california-09-24-2024/event/0900604...

Event has new floor section: “E”

[peter-robl]

-Kansas State Football Parking

-All events at location going forward

https://www.stubhub.com/parking-passes-only-kansas-state-wildcats-football-manhattan-tickets-9-28-20...

This map shows Lot 9 as GA. Previously this was a grass GA lot. Kansas State has recently paved this lot and it now part of the East Ahearn Reserved.  Spaces in this lot are paved, numbered, & reserved.

Updated satellite image showing the lot being paved

[hmtranae]

- Metallica M72 World Tour

- May 31st, 2025 6PM at Bank of America Stadium - Charlotte, North Carolina

- https://www.stubhub.com/metallica-charlotte-tickets-5-31-2025/event/155411169/?quantity=2

- 

Missing the PIT/GA

[h2o-skier]

Incorrect Parking Map: USC at Clemson Football, 11/30/2024

Existing Wrong Map (it is missing many of the usual parking zones):

https://www.stubhub.com/parking-passes-only-south-carolina-gamecocks-football-clemson-tickets-11-30-...

Correct Map Example:

https://www.stubhub.com/parking-passes-only-clemson-tigers-football-clemson-tickets-11-23-2024/event...