Map Errors on Site

[#1]

If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

[#2]

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

[Mauflores]

Hi Team,

Asking for your assistance in updating the FLOOR map for this event. Please add:

A
B
C
D

Event: Riley Green
Venue: Cadence Bank Arena
Date:Sat, May 10, 2025, 7:00 PM

Stubhub Link: https://www.stubhub.com/riley-green-tupelo-tickets-5-10-2025/event/155459238/

[SH123]

Hi team,

Seeking your assistance update/add the sections 113-117 to 113C-117C on Stubhub map for the following event;

Ringling Bros B&B Circus
PPL Center, Allentown, PA
Nov 02, 2024 3:00PM
Stubhub link: https://www.stubhub.com/ringling-bros-allentown-tickets-11-2-2024/event/152898337/?quantity=0&priceO...

Primary link: https://www.ticketmaster.com/ringling-bros-and-barnum-bailey-presents-allentown-pennsylvania-11-02-2...

Thank you in advance!

[SH123]

Hi team,

Seeking your assistance to kindly separate the Balcony section (Left,Center and Right) and Orchestra section (Left,Center and Right) on Stubhub map for the following event;
Trans Siberian Orchestra Tribute 11/29/2024
Stubhub link: https://www.stubhub.com/trans-siberian-orchestra-tribute-woonsocket-tickets-11-29-2024/event/1553267...
Primary link: https://www.stadiumtheatre.com/events/trans-siberian-orchestra-tribute-ornament

Thank you in advance!

[RoxanneWorsham]

Hi Team! 

Here is an event not on your site.

https://www.ticketweb.com/event/wcsg-christmas-with-chris-tomlin-central-wesleyan-church-tickets/135...

Wed Dec 4 2024

7:00 PM (Doors 6:00 PM)

Central Wesleyan Church

446 W. 40th St.Holland, MI 49423

THREE LEVELS OF TICKETS

GENERAL ADMISSION

EARLY ENTRY

VIP

Thanks for adding it ASAP

[RoxanneWorsham]

Hi! It's me again.  This one is jacked up pretty bad.

Stub hub link https://www.stubhub.com/chris-tomlin-brookfield-tickets-12-13-2024/event/155337385/?quantity=2

Ticket promoter link

https://www.ticketweb.com/event/elmbrook-church-christmas-with-chris-elmbrook-church-tickets/1357349...

PLEASE kindly correct to reflect three levels of tickets

GENERAL ADMISSION

EARLY ENTRY

VIP

THANKS A MILLION!

[lotus_gaymarie]

Event:

Alegria

Palladium Times Square | New York, NY

Sat, Nov 02, 2024, 10:00 PM

Kindly change map into General Admission only.

Link to the event on StubHub.com:

https://www.stubhub.com/alegria-halloween-new-york-tickets-11-2-2024/event/155344964/

Link to the event from the primary ticket provider:

https://www.ticketmaster.com/event/000061256BE10D88

Thanks!

[SH123]

Hi team,

Seeking your assistance to have the section Lot 1,Lot 3,Lot 6-7 and JT Schmid's Lot interactive on Stubhub map for the following event;

NHL Preseason: Los Angeles Kings at Anaheim Ducks Parking 09/30/24
Stubhub link: https://www.stubhub.com/parking-passes-only-los-angeles-kings-anaheim-tickets-9-30-2024/event/153793...
Primary link: https://www.hondacenter.com/plan-your-visit/parking/

Thank you in advance!

[marylotustix00]

Hi Team,

Seeking your assistance to add missing section for below event:

Missing section: VIP Pit

Event Name: Jo Dee Messina
Venue: Lori's Roadhouse in West Chester Township, OH
Event Date & Time: Sat, Oct 26 at 8:00pm

Stubhub Link: https://www.stubhub.com/jo-dee-messina-west-chester-township-tickets-10-26-2024/event/153471285/?qua...

Primary Link: https://www.ticketmaster.com/jo-dee-messina-west-chester-township-ohio-10-26-2024/event/050060919C22...

Thank you!

[Mauflores]

Hi Team,

Seeking your assistance to make event map interactive for below event:

Event Name: Houndmouth
Venue: Slowdown, Omaha, NE
Event Date & Time: Oct 19, 2024, 8:00 PM

Stubhub Link: https://www.stubhub.com/houndmouth-omaha-tickets-10-19-2024/event/154905917/?quantity=0

Primary Link: https://wl.seetickets.us/event/houndmouth/612731?afflky=Slowdown

[katzbautista08]

REQUESTING FOR SH MAPPING

Event Name: Sturgill Simpson 20:00
Event Date:  10/11/24
Issue to Resolve: Please change the name of 0 to GENERAL ADMISSION PIT on Stubhub 
Primary Map Link: https://www.axs.com/events/597815/an-evening-with-sturgill-simpson-tickets?q=Sturgill+Simpson
Screenshot of SH error: 

Thanks!