Map Errors on Site

[#1]

If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

[#2]

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

[JONA]

Hi Team,

Kindly make StubHub  link clickable for this event  Eddie Izzard 11/17/2024 so we can check if tickets are mapping correctly. 

Primary market link:https://pioneercenter.com/Online/default.asp?BOparam::WScontent::loadArticle::permalink=EddieIzzard&...

StubHub link: https://www.stubhub.com/secure/search?q=Eddie%20Izzard%20&sellSearch=false

Thanks,

Jona

[SH123]

Hi team,

Seeking your assistance to add the missing sections such as FLR 1- FLR 5 and kindly remove sections E1-E8 and W1-W8 on Stubhub map for the following event;

TobyMac 2/23/25
Stubhub link: https://www.stubhub.com/tobymac-norfolk-tickets-2-23-2025/event/155345541/?qid=4c5511008edbd7146c006...
Primary link: TOBYMAC Hits Deep Tour | ODU-Chartway Arena (evenue.net)

Thank you in advance!

[mariefe_madrid]

Hi Team,

Requesting for Stubhub map to be interactive for the event below:

Straight No Chaser

Overture Center - Overture Hall|Madison, WI

Wed, Nov 06, 2024, 7:00 PM

https://www.stubhub.com/straight-no-chaser-madison-tickets-11-6-2024/event/155166287/?priceRange=58,...

https://www.overture.org/tickets-events/2024-25-season/straight-no-chaser-top-shelf-tour/

Thank you!

[mariefe_madrid]

Hi Team,

Requesting for Stubhub map to be interactive for the event below:

Eddie Izzard

Pioneer Center for the Performing Arts|Reno, NV

Sun, Nov 17, 2024, 7:00 PM

https://www.stubhub.com/eddie-izzard-reno-tickets-11-17-2024/event/155470050/?

https://pioneercenter.com/Online/default.asp?BOparam::WScontent::loadArticle::permalink=EddieIzzard&...

Thank you!

[SH123]

Hi team,

Seeking your assistance to have the event time updated from 10:30PM to 9:30PM on Stubhub map for the following event;

Oliver Tree (21+ Event)
Big Night Live, Boston, MA
Oct 04, 2024
Stubhub link to the event: https://www.stubhub.com/dr-oliver-tree-boston-tickets-10-4-2024/event/153729111/?qid=c4693011ecf31b7...

Primary link: https://www.ticketmaster.com/event/010060C6D036B514

Thank you in advance!

[dchelius]

TBD at San Diego Padres: NL Wild Card (Home Game 1)

01 OctTue17:38

https://sell.stubhub.com/Secure/Pipeline/Sell/TicketDetails/Quantity?ID=9a450a72-07fd-400b-a611-632e...

There is a missing "Zone" in the dropdown menu. BEACH section is missing as an option from all Padres games and sellers with BEACH seats are unable to list their tickets. 

[katzbautista08]

REQUESTING FOR SH MAPPING

Event Name:  Quinn XCII 1 20:00
Event Date: 0/05/24
Issue to Resolve: Please add missing section on Stubhub map: VIP BALCONY 
Primary Map Link: https://www.etix.com/ticket/p/54770478/quinn-xcii-all-you-can-eat-tour-milwaukee-the-rave-eagles-clu...
Screenshot of SH error: 

Thanks!

[mariefe_madrid]

Hi Team,

Requesting for Stubhub map to be interactive for the event below:

Eddie Izzard

Pioneer Center for the Performing Arts|Reno, NV

Sun, Nov 17, 2024, 7:00 PM

https://www.stubhub.com/eddie-izzard-reno-tickets-11-17-2024/event/155470050/?

https://pioneercenter.com/Online/default.asp?BOparam::WScontent::loadArticle::permalink=EddieIzzard&...

Thank you!

[rafael27]

Hello,

Can you please have the floor updated to reflect the floor on the primary?

EVENT NAME: Jingle Jam 2024
EVENT DATE: 12/07/24

STUBHUB LINK: https://www.stubhub.com/jingle-jam-north-charleston-tickets-12-27-2024/event/155435182/

PRIMARY LINK: https://www.ticketmaster.com/event/2D0061353E64B745

THANK YOU!!!!!!!

[rafael27]

Please Disregard the date it should be 12/27