Map Errors on Site

[#1]

If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

[#2]

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

[katzbautista08]

REQUESTING FOR SH MAPPING

Event Name: Wheeling Nailers at Reading Royals  3PM
Event Date: 10/27/24
Issue to Resolve: Please add correct Stubhub map for this event as shown on the primary link
Primary Map Link: https://www.ticketmaster.com/reading-royals-vs-wheeling-nailers-reading-pennsylvania-10-27-2024/even...
Screenshot of SH error:

Thanks!

[Quiennie]

Hi Team,

Kindly update stubhub map for the event below.

Vince Staples

Riviera Theatre - IL | Chicago, IL

Sun, Oct 27, 2024, 7:00 PM

GA Floor and Balcony should be in one section. Please see the attached photo from the primary for your reference: 

Primary link: https://tix.axs.com/3ckgKQAAAADaWzeSAAAAAAB2%2fv%2f%2f%2fwD%2f%2f%2f%2f%2fBXRoZW1lAP%2f%2f%2f%2f%2f%...

Stubhub link: https://www.stubhub.com/vince-staples-chicago-tickets-10-27-2024/event/155100906/?qid=cf385b71617df8...

Thanks,

Quiennie 

[SH123]

Hi team,

Seeking your assistance to link the correct Stubhub map for the following event;

Straight No Chaser 11/13/2024 Lied Center Lawrence Lawrence, KS
Correct Stubhub link: https://www.stubhub.com/straight-no-chaser-lawrence-tickets-11-13-2024/event/155174863/?qid=cccdf8c1...

Thank you in advance!