Map Errors on Site

[#1]

If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

[#2]

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

[SH123]

Hi team,

Seeking your assistance to have the section 1st Tier G interactive on Stubhub map for the following event;
Salonen Beethovens Pastoral 10/18/2024
Stubhub link: https://www.stubhub.com/san-francisco-symphony-san-francisco-tickets-10-18-2024/event/153741945/?qua...
Primary link: https://www.sfsymphony.org/seatme/single?id=22462

Thank you in advance!

[SH123]

Hi team,

Seeking your assistance to update the sections and kindly separate Orchestra right,center and left and Balcony Right,Center and Left for the following event;

The Stars with Guitars Acoustic Concert
11/06/24
Stubhub link: https://www.stubhub.com/russell-dickerson-buffalo-tickets-11-6-2024/event/155437224/?qid=b230cc1f04d...
Primary link: https://www.ticketmaster.com/the-stars-with-guitars-acoustic-concert-buffalo-new-york-11-06-2024/eve...

Thank you in advance!

[aj123]

Hi Team,

Seeking your assistance to make the map interactive for below event:

Event Name: Straight No Chaser
Venue: Overture Center - Overture Hall, Madison, WI
Event Date & Time: Nov 06, 2024, 7:00 PM

Stubhub Link: https://www.stubhub.com/straight-no-chaser-madison-tickets-11-6-2024/event/155166287/?quantity=0
Primary Link: https://www.overture.org/tickets-events/2024-25-season/straight-no-chaser-top-shelf-tour/

Thank you!

[Mauflores]

Hi Team,

Asking for your assistance in updating the correct map for this event. Please add these sections:

ORCHESTRA RIGHT
ORCHESTRA CENTER
ORCHESTRA LEFT
LOGE RIGHT
LOGE LEFT
BALCONY RIGHT
BALCONY CENTER
BALCONY LEFT

Event: The Stars With Guitars Acoustic Concert
Venue: UB Center for the Arts
Date: Wed, Nov 06, 2024, 7:30 PM

Stubhub Link: https://www.stubhub.com/russell-dickerson-buffalo-tickets-11-6-2024/event/155437224/?qid=345403f4935...

Primary Link: https://www.ticketmaster.com/the-stars-with-guitars-acoustic-concert-buffalo-new-york-11-06-2024/eve... 

[Mauflores]

Hi Team,

Asking for your assistance in updating the FLOOR section for this event and make this as GENERAL ADMISSION section. 

Event: Cake
Venue: Salt Shed - Indoor Shed
Date: Sat, Nov 23, 2024, 8:00 PM

Stubhub Link: https://www.stubhub.com/cake-chicago-tickets-11-23-2024/event/154490916/?quantity=0

Primary Link:  https://www.ticketmaster.com/event/040060ECD54F2F9F 

[SH123]

Hi team,

Seeking your assistance to update the sections and separate the Orchestra Right,Center and Front as well as Balcony Right,center and front. Also kindly Add the Loge Left and Right on Stubhub map for the following event;

The Stars with Guitars Acoustic Concert 2024-11-06 T19:30:00
Stubhub link: https://www.stubhub.com/russell-dickerson-buffalo-tickets-11-6-2024/event/155437224/?quantity=0&pric...
Primary link:https://www.ticketmaster.com/the-stars-with-guitars-acoustic-concert-buffalo-new-york-11-06-2024/eve...

Thank you in advance!

[Quiennie]

Hi Team,

Kindly update stubhub map and add C10W section for the event below:

Tom Segura (16+ Event)

Sat, Jan 18, 2025, 7:30 PM

Wells Fargo Center-PA | Philadelphia, PA

Stubhub link: https://www.stubhub.com/tom-segura-philadelphia-tickets-1-18-2025/event/155712598/?qid=5f504cd2a65fe...

primary link: https://www.ticketmaster.com/event/30006136E9B23E75?irgwc=1&clickid=TFh3D2TKgxyPTAzQldXMnSyYUkCUdn25...

Thanks,

Quiennie

[katzbautista08]

REQUESTING FOR SH MAPPING

Event Name:  Sarah Silverman  8PM
Event Date: 11/3/2024
Issue to Resolve: Please change section name from PIT to OL on Stubhub map
Primary Map Link: https://www.ticketmaster.com/sarah-silverman-postmortem-columbus-ohio-11-03-2024/event/050060C4C4C04...   

Screenshot of SH error: 

Thanks!

[angeldulce18]

Hi Team,

Seeking your assistance to please fix Loge level and update incorrect section listings for the following event:

Sarah Silverman

The Met Philadelphia

Philadelphia, PA

Thu, Nov 21, 2024, 8:00 PM

Stubhub Link:

Sarah Silverman Tickets - StubHub

[Mauflores]

Hi Team,

Asking for your assistance in adding BALCONY section for this event.

Event: Slow Pulp (16+ Event)
Venue: Webster Hall
Date: Fri, Nov 15, 2024, 7:30 PM

Stubhub Link: https://www.stubhub.com/slow-pulp-new-york-tickets-11-15-2024/event/153830826/?quantity=0&sections=1...

Primary Link: https://www.axs.com/events/609755/slow-pulp-tickets?skin=websterhall