Map Errors on Site

[TeamStubHub1]

If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team, but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date, which can cause delays with resolution, but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow-up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

[TeamStubHub1]

If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team, but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date, which can cause delays with resolution, but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow-up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

[TeamStubHub1]

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team, but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date, which can cause delays with resolution, but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

[pmarenson]

Please fix the map to have separate orchestra sections

Trey Anastasio

3/18/24 7:30PM

https://www.stubhub.com/trey-anastasio-chicago-tickets-3-18-2025/event/156393351/?quantity=0&section...

https://www.axs.com/events/769645/an-evening-with-trey-anastasio-tickets

[FLCathy]

Wrong map for Jeff Arcuri, Clearwater, FL

Jeff Arcuri
25 Jan • Sat • 19:30 • 2025
Ruth Eckerd Hall, Clearwater, Florida, USA

Stubhub Listing: https://www.stubhub.com/jeff-arcuri-clearwater-tickets-1-25-2025/event/155455710/?listingQty=

Venue Listing with correct map: https://secure.rutheckerdhall.com/overview/30937?queueittoken=e_saftynetqueue2021v3~q_94aabe7a-8d75-...

Thank you!!

[superstar44]

The following event is not a General Admission show.  Please insert the venue seating chart.

StubHub link:

https://www.stubhub.com/the-swell-season-chicago-tickets-7-18-2025/event/156455386/?qid=7fc83f8a4d71...

Primary link:

https://www.axs.com/events/779805/the-swell-season-tickets?q=swell+season

Thank you.

[superstar44]

The following event is not General Admission.  There is reserved seating in the floor and balcony.  Please update the seating chart.

StubHub link:

https://www.stubhub.com/hamilton-leithauser-chicago-tickets-3-1-2025/event/156516608/

Primary link:

https://www.oldtownschool.org/concerts/2025/02-28-2025-hamilton-leithauser/

Seating chart link:

https://www.chicago-theater.com/venues/old-town-school-of-folk-music/seating-chart

Thank you.

[fontained]

Hi,

the map is correct, but it is not allowing me to sell my tickets to the Unique sections. It lists, Green, Purple or Blue, any other random sections which are used for the football stadium. I need to be able to list tickets to section I-J, X-Y. Appreciate your help in resolving this so i can correctly list my tickets.

[Carmel123]

Hi Team,
Seeking your assistance to please update there's no event map

Event Details: Shen Yun 1/14/25 at 7:30pm

SH Link: https://www.stubhub.com/shen-yun-folsom-tickets-1-14-2025/event/156165945/?quantity=0

Thank you! 

[HollandX]

AEW All Elite Wrestling Collision

Feb 8, 2025

Stubhub: https://www.stubhub.com/all-elite-wrestling-aew-rosenberg-tickets-2-8-2025/event/156671272/?qid=a066...

Correct Map: Select AEW Collision here https://www.etix.com/ticket/v/29535/fort-bend-epicenterperformance_id=35025994&country=US&language=e...

thanks!!

[Slgreen22]

Wrong parking map for Dec 22 for South Carolina Stingrays at Orlando Solar Bears at KIA center.

https://www.stubhub.com/parking-passes-only-south-carolina-stingrays-orlando-tickets-12-22-2024/even...

[angeldulce18]

Hi Team,

Seeking your assistance to please update the incorrect event map for the following event:

Jeff Dunham

Spokane Arena

Spokane, WA

Sat, Apr 26, 2025, 5:00 PM

Stubhub Link:

Jeff Dunham Tickets - StubHub