Map Errors on Site

[#1]

If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

[#2]

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

[Mauflores]

Hi Team,

Seeking your assistance to update the map and rename the sections to:
ORCHESTRA 1,2 &3
MEZZANINE 1,2 &3
BALCONY 1,2 &3

Event Name: Billy Bragg 

Venue: The Danforth Music Hall|Toronto, ON

Event Date & Time: Oct 13, 2022, 7:00 PM

Stubhub Link: https://www.stubhub.com/billy-bragg-toronto-tickets-10-13-2022/event/105265363/?clickref=1101lwbX322...

Primary Link: https://www.ticketmaster.com/event/10005C92C57E3446

[lotus_gaymarie]

Event name: Silversun Pickups 10/07/22

Link to the event on StubHub.com:

https://www.stubhub.com/silversun-pickups-monterey-tickets-10-7-2022/event/150327288/?quantity=0

Link to the correct map :

https://www.etix.com/ticket/p/7276506/silversun-pickups-monterey-golden-state-theatre

Orchestra section should be General admission

[lotus_gaymarie]

Event name: Claudia Oshry 10/07/22

Link to the event on StubHub.com:

https://www.stubhub.com/claudia-oshry-mckees-rocks-tickets-10-7-2022/event/150330834/?quantity=0&sec...

Link to the correct map :

https://concerts.livenation.com/event/16005CF4DFCD5D50

Incorrect map:

Correct map:

[lotus_gaymarie]

Event name: Little River Band 10/07/22

NO MAP ONSITE 

Link to the event on StubHub.com:

https://www.stubhub.com/little-river-band-mashantucket-tickets-10-7-2022/event/105267280/?quantity=0

Link to the event from the primary ticket provider :

https://www.ticketmaster.com/event/1D00583FEC12461B

[angeldulce18]

Hi Team,

Please update Floor sec. on event map.

Stubhub Link:
Vance Joy Tickets - Vance Joy Concert Tickets and Tour Dates - StubHub

Primary Link:

Vance Joy: In Our Own Sweet Time Tour 2023 Tickets Mar 11, 2023 Inglewood, CA | Ticketmaster

[lotus_gaymarie]

Event name: Tyler Henry 10/08/22

NO MAP ONSITE 

Link to the event on StubHub.com:

https://www.stubhub.com/tyler-henry-modesto-tickets-10-8-2022/event/150279718/?quantity=1

Link to the event from the primary ticket provider :

https://tickets.galloarts.org/8763

[lotus_gaymarie]

Event name: Jay Leno 10/08/22

NO MAP ONSITE 

Link to the event on StubHub.com:

https://www.stubhub.com/event/150190207?quantity=0

Link to the event from the primary ticket provider :

https://www.ticketmaster.com/jay-leno-biloxi-mississippi-10-08-2022/event/1B005CAEBD797AE4

[lotus_gaymarie]

Event name: Silversun Pickups 10/08/22

NO MAP ONSITE 

Link to the event on StubHub.com:

https://www.stubhub.com/silversun-pickups-stateline-tickets-10-8-2022/event/150317583/?quantity=0

Link to the event from the primary ticket provider :

https://www.ticketmaster.com/silversun-pickups-stateline-nevada-10-08-2022/event/39005CF5E0D4454D

[lotus_gaymarie]

Event name: Me First 10/08/22

NO MAP ONSITE 

Link to the event on StubHub.com:

https://www.stubhub.com/me-first-and-the-gimme-gimmes-ottawa-tickets-10-8-2022/event/150422621/?quan...

Link to the event from the primary ticket provider :

https://www.ticketmaster.ca/event/31005CEFB78B86AB

[lotus_gaymarie]

Event name: Ani DiFranco 10/08/22

NO MAP ONSITE 

Link to the event on StubHub.com:

https://www.stubhub.com/ani-difranco-lawrence-tickets-10-8-2022/event/150360444/

Link to the event from the primary ticket provider :

https://www.ticketmaster.com/event/06005D0CB2963982