Map Errors on Site

[#1]

If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

[#2]

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

[Mauflores]

Hi Team,

Seeking your assistance to add GENERAL ADMISSION, GENERAL ADMISSION 21+ (TABLE 1-2) and GENERAL ADMISSION 21+ (TABLE 3-6)

Event Name: Chris Lorenzo

Venue: The Concourse Project

Event Date & Time: Sat, Nov 26, 2022, 9:00 PM

Stubhub Link: https://www.stubhub.com/chris-lorenzo-austin-tickets-11-26-2022/event/150562646/?clickref=1101lwivv4...

Primary Link: https://www.stubhub.com/chris-lorenzo-austin-tickets-11-26-2022/event/150562646/?clickref=1101lwivv4...

[Mauflores]

Hi Team,

Seeking your assistance for a 3rd follow-up to update the floor map for this event.

Event Name: Bert Kreischer

Venue: Alaska Airlines Center

Event Date & Time: Wed, Dec 14, 2022, 7:00 PM

Stubhub Link: https://www.stubhub.com/bert-kreischer-anchorage-tickets-12-14-2022/event/150583867/?clickref=1101lw...

Primary Link: https://aac-uaa.evenue.net/cgi-bin/ncommerce3/SEGetEventInfo?ticketCode=GS%3AUAA%3AAAC22%3ABK1214%3A...

[angeldulce18]

Hi Team,

Please add missing GA sec. on event map.

Stubhub Link:

https://www.stubhub.com/andrew-bird-charleston-tickets-4-1-2023/event/151205119/

Primary link:

Andrew Bird Tickets Apr 01, 2023 Charleston, SC | Ticketmaster

[angeldulce18]

Hi Team,

Please update event map to all GA sec.

Stubhub Link:

Charley Crockett Tickets - Charley Crockett Concert Tickets and Tour Dates - StubHub

Primary Link:

Charley Crockett Tickets Nov 18, 2022 Washington, DC | Ticketmaster

[angeldulce18]

Hi Team,

Please update unavailable event map.

Stubhub Link:

John Mellencamp Tickets - StubHub

Primary Link:

John Mellencamp | Kentucky Performing Arts

[angeldulce18]

Hi Team,

Please update event map to all GA sec.

Stubhub Link:

Usher Tickets - Usher Concert Tickets and Tour Dates - StubHub

Primary Link:

Usher: My Way Residency Afterparty - A Taste of Passion Tickets Mar 11, 2023 Las Vegas, NV | Ticketm...

[Lotusjoyce]

No map on site, please update these following events:

Buffalo Sabres Parking

KeyBank Center Parking|Buffalo, NY

Thu, Jan 12, 2023, 7:01 PM

https://www.stubhub.com/parking-passes-only-buffalo-sabres-buffalo-tickets-1-12-2023/event/150287816...

https://www.ticketmaster.com/keybank-center-parking-buffalo-new-york-01-12-2023/event/00005CE6D4DB6C...

Wed, Feb 01, 2023, 7:31 PM

https://www.stubhub.com/parking-passes-only-buffalo-sabres-buffalo-tickets-2-1-2023/event/150287829/...

https://www.ticketmaster.com/keybank-center-parking-buffalo-new-york-02-01-2023/event/00005CE6D4E36C...

Tue, Feb 28, 2023, 7:31 PM

https://www.stubhub.com/parking-passes-only-buffalo-sabres-buffalo-tickets-2-28-2023/event/150287912...

https://www.ticketmaster.com/keybank-center-parking-buffalo-new-york-02-28-2023/event/00005CE6D4EA6C...

Thank you

[Mauflores]

Hi Team,

Seeking your assistance for a second request to add Liberty Lunch Preferred Access.

Event Name: Matt Maeson

Venue: Stubbs BarBQ

Event Date & Time: Nov 15, 2022, 7:00 PM

Stubhub Link: https://www.stubhub.com/matt-maeson-austin-tickets-11-15-2022/event/150383960/?clickref=1011lwmr4mas...

Primary Link: https://stubbs.frontgatetickets.com/event/qcz9hedakykhbc06#_ga=2.68141073.1064782748.1668491467-1445...

[Mauflores]

Hi Team,

Seeking your assistance for a 3rd follow up to add event on stubhub.

Event Name: Andi

Venue: Moroccan Lounge

Event Date & Time: Nov 15, 2022, 6:30 PM

Primary Link: https://www.ticketmaster.com/andi-los-angeles-california-11-15-2022/event/09005D03097F87E7

[ticketmvp]

Black Jacket Symphony on 11/17 has an incorrect seating chart on StubHub. The show is in the Cox Business Convention Center but in the Legacy Hall which has a different seating chart.