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If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

 

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

 

Thank you!

What can I submit?

  • Map design errors
  • Incorrect text labels on the map itself
  • Listing(s) not mapping or mapping to wrong section
  • No map on site
  • Wrong map on site

What should I NOT submit?

  • Wrong event name, venue, date, time (Post these here)
  • Missing events on-site (See instructions here)
  • Requests regarding seller comments

Will I get a follow up?

No, all requests are reported automatically.

How are my Requests prioritized?

Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

Mauflores
Stagehand

Re: Map Errors on Site

Hi Team,

Seeking your assistance to update the map for this event:

Event Name: Menopause the Musical

Venue: Veterans Memorial Auditorium - RI

Event Date & Time: Thu, Feb 09, 2023, 7:30 PM

Stubhub Link: https://www.stubhub.com/menopause-the-musical-providence-tickets-2-9-2023/event/151428484/?clickref=...

Primary Link: https://um-tickets.evenue.net/cgi-bin/ncommerce3/SEGetEventInfo?ticketCode=GS%3AARTS%3ACCA22%3AMS230... menop.JPG

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zhariiel
Zamboni Driver

Re: Map Errors on Site

Hi Team, 

 

Seeking your assistance to add floor A-C section on this event:

 

Event Name: Cats 
Event Date & Time: 05/18/23 730pm
Stubhub Link: https://www.stubhub.com/wine-and-cheese-pre-reception-casper-tickets-5-18-2023/event/151222349/?quan...
Primary Link:https://www.ticketmaster.com/cats-touring-casper-wyoming-05-18-2023/event/1E005D02F7D25D4D

 

Thank you !

Reply
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zhariiel
Zamboni Driver

Re: Map Errors on Site

Hi Team, 

 

Seeking your assistance to add section Box HL and Box HR 1-6 on this event:

 

Event Name: Fiddler on the Roof
Event Date & Time: 03/19/23 2pm
Stubhub Link: https://www.stubhub.com/fiddler-on-the-roof-denver-denver-tickets-3-19-2023/event/151180123/?quantit...
Primary Link: https://tickets.denvercenter.org/Online/default.asp?BOparam::WScontent::loadArticle::permalink=fiddl...

 

Thank you !

Reply
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dulce1128
Backup Singer

Re: Map Errors on Site

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zhariiel
Zamboni Driver

Re: Map Errors on Site

Hi Team, 

 

Seeking your assistance to update the section Mezzanine and Orchestra sections into Mezzanine Right, Mezzanine z Left and Orchestra Left and Orchestra Right on this event:

 

Event Name: Fiddler on the Roof
Event Date & Time: 2/11/23 7:30PM
Stubhub Link: https://www.stubhub.com/fiddler-on-the-roof-maryville-tickets-2-11-2023/event/151178601/?quantity=0&...
Primary Link: https://www.etix.com/ticket/p/7475012/fiddler-on-the-roof-maryville-the-clayton-center-for-the-arts-...

 

Thank you !

Reply
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Quiennie
Zamboni Driver

Re: Map Errors on Site

Hi Team, 

 

Please update missing floor section on stubhub map for this event:

 

The Book Of Mormon

Tue, Mar 21, 2023, 7:30 PM

Budweiser Gardens

London, ON

 

Stubhub link: https://www.stubhub.com/the-book-of-mormon-london-tickets-3-21-2023/event/151345337/?quantity=0

 

Primary link: https://budweisergardens.evenue.net/cgi-bin/ncommerce3/SEGetEventInfo?ticketCode=GS%3AGLOBAL-LABATT%...

 

Thanks,

 

Quiennie

 

Reply
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RmOropesa
Zamboni Driver

Re: Map Errors on Site

Hi Team,

Seeking your assistance to update and make the event map interactive for the event below;

Event Name: JR De Guzman 
Venue: San Jose Improv|San Jose, CA
Event Date & Time: Fri, Feb 17, 2023, 9:45 PM

 

Stubhub Link: https://www.stubhub.com/jr-de-guzman-san-jose-tickets-2-17-2023/event/151393433/?quantity=2

Primary Link: https://www.ticketweb.com/event/jr-de-guzman-san-jose-improv-tickets/12775355?pl=sanjoseimprov&REFID...

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lotus_gaymarie
Stagehand

Re: Map Errors on Site

Event: Death Cab for Cutie 2/6/23

 

Link to the event from Stubhub:

https://www.stubhub.com/death-cab-for-cutie-kansas-city-tickets-2-6-2023/event/150485049/


Link to the event from the primary ticket provider:

https://www.axs.com/events/433602/death-cab-for-cutie-tickets

 

Incorrect map on Stubhub:

Capture.JPG

 

Correct map:

Capture1.JPG

Reply
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mariefe_madrid
Stagehand

Re: Map Errors on Site

Hi Team,

 

Requesting map seat for the event below:

Anastasia

Playhouse on Rodney Square|Wilmington, DE

Sat, Feb 11, 2023, 2:00 PM

 

https://www.stubhub.com/anastasia-wilmington-tickets-2-11-2023/event/151198070/?quantity=1

 

https://tickets.thegrandwilmington.org/7221/7226

 

Thank you

Reply
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