Map Errors on Site

[#1]

If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

[#2]

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

[andrewandrews]

There is a possiblity that I will have to sell my Taylor Swift tickets that are located in the Wynn Field Club in Allegiant Stadium in Las Vegas.  This area is not available on the stadium map for selection on Stubhub.  It is available for selection on Seatgeek and Vividseats.  Please add this section to Stubhub.  I would prefer to sell them on Stubhub but will change my selling options if I have to.  Thank you very much.

[mariefe_madrid]

Hi Team,

Requesting to update the map seat for the event below:

Harry Potter and the Order of the Phoenix in Concert

Overture Center - Overture Hall|Madison, WI

Sat, Feb 11, 2023, 8:00 PM

https://www.stubhub.com/harry-potter-and-the-order-of-the-phoenix-madison-tickets-2-11-2023/event/15...

https://tickets.overture.org/8262/8264

[thompfs]

NHL Stadium Series

Saturday, February 18, 2023

All parking in all parking lots is GENERAL ADMISSION. There is no assigned lots. Please make all the lot names "General Admission"

Wrong Map: https://www.stubhub.com/parking-passes-only-carolina-hurricanes-raleigh-tickets-2-18-2023/event/1502...

Correct Map from the NHL: https://www.nhl.com/hurricanes//fans/stadium-series-hq#saturday click on pdf of "Parking Map"

[angeldulce18]

Hi Team,

Please add seat map for the following event:

Matchbox Twenty (Rescheduled from 9/20/2020, 9/26/2021, 5/24/2022)

Save Mart Center

Fresno, CA

Wed, May 24, 2023, 7:30 PM

Stubhub Link:

Matchbox Twenty Tickets - StubHub

[Mauflores]

Hi Team,

Seeking your assistance for a second follow up to add the map for this event:

Event Name: Dr Jordan Peterson

Venue: Dickies Arena

Event Date & Time: Fri, Feb 10, 2023, 7:30 PM

Stubhub Link: https://www.stubhub.com/dr-jordan-b-peterson-fort-worth-tickets-2-10-2023/event/151316294/?clickref=...

Primary Link: https://www.ticketmaster.com/event/0C005D89DDFD43EF?wt.mc_id=EML_TMNT588142_20077_0[PC_eventImage&et... 

[RmOropesa]

Hi Team,

Seeking your assistance to add and update the map for the below event:

Event Name: Matchbox Twenty
Venue: Bank of New Hampshire Pavilion|Gilford, NH
Event Date & Time: Fri, Jul 21, 2023, 7:30 PM

Stubhub Link: https://www.stubhub.com/matchbox-twenty-gilford-tickets-7-21-2023/event/104550065/?quantity=2

Primary Link: https://concerts.livenation.com/matchbox-twenty-gilford-new-hampshire-07-21-2023/event/01005828D22EA...

[Quiennie]

Hi Team,

Please update map on Stubhub for this event:

Fitz and The Tantrums
Thu 16 Feb 2023 19:30
Culture Room, Fort Lauderdale, FL

Stubhub Link: https://www.stubhub.com/fitz-and-the-tantrums-fort-lauderdale-tickets-2-16-2023/event/150486814/?qua...

Primary Link: https://www.ticketmaster.com/fitz-and-the-tantrums-ft-lauderdale-florida-02-16-2023/event/0D005D3AB8...


Thanks,

Quiennie

[Mauflores]

Hi Team,

Seeking your assistance to update map for this event:

Event Name: Matt Nathanson

Venue: Bethel Woods Center For The Arts

Event Date & Time: Thu, Mar 02, 2023, 8:00 PM

Stubhub Link: https://www.stubhub.com/matt-nathanson-bethel-tickets-3-2-2023/event/151298341/?clickref=1100lwvQJi4...

Primary Link: https://www.ticketmaster.com/event/00005D86AD092E46?wt.mc_id=EML_TMNT588137_27070_0[PC_eventImage&et... 

[mariefe_madrid]

Hi Team,

Requesting to update the map seat for the event below:

Sabrina Carpenter

The Factory - Chesterfield|Chesterfield, MO

Sun, Apr 30, 2023, 8:00 PM

https://www.stubhub.com/sabrina-carpenter-chesterfield-tickets-4-30-2023/event/151316808/?quantity=1

https://www.ticketmaster.com/event/21005D8B29AD0F1D?irgwc=1&clickid=T9lVcHUCIxyNTF52tUUz830pUkAzCOWS...

[dkozar]

- Ne-yo

- April 29, 2023

Stubhub map

- https://www.stubhub.com/ne-yo-los-angeles-tickets-4-29-2023/event/151407103/?quantity=2&sections=525...

Correct map :

https://www.ticketmaster.com/neyo-robin-thicke-mario-live-in-los-angeles-california-04-29-2023/event...