Map Errors on Site

[#1]

If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

[#2]

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

[Indiana_Jones]

For the Phish shows at the Hollywood Bowl, please change the "Pool" section to reserved seats! 

Stubhub Map: https://www.stubhub.com/phish-hollywood-tickets-4-22-2023/event/151374226/?quantity=2

Correct seating showing reserved pool: https://www.ticketmaster.com/phish-hollywood-california-04-22-2023/event/0B005E29D9DB2656

[vanhalen26]

Hello. I’d like to list a few tickets for events at BMO field in Toronto for the Toronto Argonauts but you are missing my section and three other sections from the map. The missing sections are 105A, 106A, 109A, and 110A. They are all row 1 only - so for example 105A is section 105 row 1, and so on.

Can you add these to the map? I know the difference is subtle, but I don’t want to list them and sell them, and then have a buyer complain that the seats were not the same ones listed, as the ticket stub will have the ‘A’ in the section.

You do have these four sections listed separately for Toronto FC soccer games at the same stadium, so hopefully it’s an easy adjustment for you.

[Mauflores]

Hi Team,

Seeking your assistance to update the map for this event: 

Event Name: Eric Roberson

Venue: Baltimore SoundStage

Event Date & Time: Fri, Feb 24, 2023, 7:00 PM

Stubhub Link: https://www.stubhub.com/eric-roberson-baltimore-tickets-2-24-2023/event/151302445/?clickref=1101lwvS...

Primary Link: https://www.ticketmaster.com/event/15005D86E76440C5?wt.mc_id=EML_TMNT585793_98130_0[PC_eventImage&et...

[standardnine]

Hello Team! 

Please update the map for this event: 

Danny Michel

National Arts Centre

Ottawa, ON

Sat, Mar 25, 2023, 8:30 PM

Stubhub Link: https://www.stubhub.com/danny-michel-ottawa-tickets-3-25-2023/event/151431201/?quantity=0

reference link: https://www.ticketmaster.com/event/31005D9BA42032B4

Thank you! 

Stephanie

[standardnine]

Hello Team, 

Please update the map for this event: 

Emo Night Brooklyn

Brooklyn Bowl - NY

Brooklyn, NY

Fri, Feb 17, 2023, 11:30 PM

Stubhub link: https://www.stubhub.com/emo-night-brooklyn-brooklyn-tickets-2-17-2023/event/151408484/?quantity=0

Reference link: https://www.ticketweb.com/event/emo-night-brooklyn-brooklyn-bowl-tickets/12817825

Thank you very much!

Stephanie

[ticketmvp]

Here we go again StubHub! I thought this was fixed awhile back but you're at it again. Miramar Regional Park is not a venue. The shows are being held at Miramar Regional Park Amphitheater only. Miramar Regional Park is the name of the park complex overall not the specific venue. Please see Ticketmaster for verification. Let the catalog's team know they continue to make this mistake on these two venue names and make sure they correct it permanently. 

[Rachelle22]

Hi Team,
Seeking your assistance to make event map interactive for below event:
Event Name:Mean Girls - The Musical
Venue: Segerstrom Center for the Arts - Segerstrom Hall|Costa Mesa, CA
Event Date & Time: Mar 12, 2023, 1:00 PM
Stubhub Link: https://www.stubhub.com/mean-girls-costa-mesa-costa-mesa-tickets-3-12-2023/event/104780515/
Primary Link:https://seats.scfta.org/single

[Rachelle22]

Hi Team,
Seeking your assistance to add event map for below event:
Event Name: Jason Isbell
Venue: Paramount Arts Center - KY|Ashland, KY
Event Date & Time: Feb 03, 2023, 8:00 PM
Stubhub Link: https://www.stubhub.com/jason-isbell-ashland-tickets-2-3-2023/event/150510987

[Rachelle22]

Hi Team,
Seeking your assistance to add Section SRO for below event:
Event Name: Fan Halen
Venue: Casino Arizona|Scottsdale, AZ
Event Date & Time: Mar 18, 2023, 7:30 PM
Stubhub Link: https://www.stubhub.com/a-tribute-to-van-halen-scottsdale-tickets-3-18-2023/event/151361740/
Primary Link:https://www.ticketmaster.com/event/19005D96AE6B2BAB

[mariefe_madrid]

Hi Team,

Requesting to activate the map for the event below:

Crowded House (Rescheduled from 9/18/2022)

Ryman Auditorium|Nashville, TN

Fri, May 19, 2023, 7:30 PM

https://www.stubhub.com/crowded-house-nashville-tickets-5-19-2023/event/105266211/?priceRange=34,100

https://www.axs.com/events/431724/crowded-house-tickets?skin=ryman