Map Errors on Site

[#1]

If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

[#2]

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

[ltcnica08]

Hi Team,

Seeking your assistance to add VIP PIT and  GA FLOOR sections for below event:

Event Name: Trippie Redd
Venue: Mullett Arena|Tempe, AZ
Event Date & Time: Thu, Mar 02, 2023, 7:00 PM
Stubhub Link: https://www.stubhub.com/trippie-redd-tempe-tickets-3-2-2023/event/151339160/
Primary Link: https://www.ticketmaster.com/event/19005D959E681F4B

[todd803]

Trying to sell tickets for the event below, but I am not able to select the row my seats are in. Rows AA-CC, which are the 1st 3 rows in the section(courtside) are missing from section 115 as well as all other lower deck sections on the seating chart. They have been missing from all other games this season as well.

Please update to correct the missing rows for sections 101-118.

Stubhub listing - https://www.stubhub.com/south-carolina-gamecocks-womens-basketball-columbia-tickets-2-12-2023/event/...

UofSC ticket listing / Tickmaster which shows row AA-CC when zoomed in - https://www.ticketmaster.com/university-of-south-carolina-gamecocks-womens-columbia-south-carolina-0...

Seating chart also provided from venue website (https://www.coloniallifearena.com/events/seating)

[ltcnica08]

Hi Team,

Seeking your assistance to update map for below event:

Event Name: Seven Lions
Venue:  713 Music Hall|Houston, TX
Event Date & Time: Sat, Apr 15, 2023, 9:00 PM
Stubhub Link: https://www.stubhub.com/seven-lions-houston-tickets-4-15-2023/event/151265142/
Primary Link: https://concerts.livenation.com/seven-lions-beyond-the-veil-the-houston-texas-04-15-2023/event/3A005...

[lotus_gaymarie]

Event: Casey Frey 04/04/23 @ 10:15pm

Kindly add Preferred Premium Seating on the event map.

Link to the event from Stubhub:

https://www.stubhub.com/casey-frey-san-francisco-tickets-4-4-2023/event/151437443/

Link to the event from the primary ticket provider:

https://concerts.livenation.com/event/1C005E337D4F1896

[lotus_gaymarie]

Event: Anastasia 2PM 02/11/23

NO MAP ON SITE

Link to the event from Stubhub:

https://www.stubhub.com/anastasia-wilmington-tickets-2-11-2023/event/151198070/

Link to the event from the primary ticket provider:

https://www.wilmingtontheater.com/theaters/playhouse-on-rodney-square/anastasia.php

[lotus_gaymarie]

Event: Anastasia 8PM 02/11/23

NO MAP ON SITE

Link to the event from Stubhub:

https://www.stubhub.com/anastasia-wilmington-tickets-2-11-2023/event/151198329/

Link to the event from the primary ticket provider:

https://www.wilmingtontheater.com/theaters/playhouse-on-rodney-square/anastasia.php

[Mauflores]

Hi Team,

Seeking your assistance to update map and make it clickable.

Event Name: Aladdin 7:30 PM

Venue: Popejoy Hall

Event Date & Time: Thu, Jun 08, 2023, 7:30 PM

Stubhub Link: https://www.stubhub.com/aladdin-the-musical-albuquerque-albuquerque-tickets-6-8-2023/event/150597831...

Primary Link: https://popejoypresents.evenue.net/cgi-bin/ncommerce3/SEGetEventInfo?ticketCode=GS%3AARTS%3APJ22%3AB... 

[ltcnica08]

Hi Team,

Seeking your assistance to update map for below event:

Event Name: Bruce Campbell 
Venue:  Stage AE|Pittsburgh, PA
Event Date & Time: Wed, Apr 19, 2023, 7:00 PM
Stubhub Link: https://www.stubhub.com/bruce-campbell-pittsburgh-tickets-4-19-2023/event/151372947/
Primary Link: https://tix.axs.com/cMu3DQAAAABE2%2f2IAAAAAACi%2fv%2f%2f%2fwD%2f%2f%2f%2f%2fA0FYUwD%2f%2f%2f%2f%2f%2...

[angeldulce18]

Hi Team,

Please update incorrect event map on Stubhub, missing sections A-G.

Stubhub Link:

Bruce Campbell Tickets - StubHub

Primary Link:

BRUCE-O-RAMA starring Bruce Campbell tickets in Pittsburgh at Stage AE on Wed, Apr 19, 2023 - 7:00PM...

[matti58]

Hello.  Could you please update this map?

https://www.stubhub.com/chelsea-handler-boise-tickets-4-22-2023/event/151395530/

The primary is here:

https://www.ticketmaster.com/chelsea-handler-little-big-**bleep**-boise-idaho-04-22-2023/event/1E005...

Thanks.