Map Errors on Site

[#1]

If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

[#2]

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

[Mauflores]

Hi Team,

Seeking your assistance for a follow up to add the map for this event:

Event Name: Rodney Carrington

Venue: Kansas Star Casino

Event Date & Time: Sat, Jul 15, 2023, 8:00 PM

Stubhub Link:https://www.stubhub.com/rodney-carrington-mulvane-tickets-7-15-2023/event/151568829/?clickref=1011lw...

Primary Link: https://www.ticketmaster.com/event/06005E6AAAA48478

[angeldulce18]

Hi Team,

Please update missing 11-18 sections on Stubhub event map. Kindly refer to primary link provided.

Stubhub Link:

Big Time Rush Tickets - Big Time Rush Concert Tickets and Tour Dates - StubHub

Primary Link:

Big Time Rush: Can't Get Enough Tour Tickets Jul 28, 2023 Simpsonville, SC | Ticketmaster

[Chelle22]

Hi Team,
Seeking your assistance to add event map for below event:
Event Name: Big Time Rush
Venue: Dickies Arena|Fort Worth, TX
Event Date & Time: Jun 22, 2023, 7:00 PM
Stubhub Link: https://www.stubhub.com/big-time-rush-fort-worth-tickets-6-22-2023/event/151451516/?
Primary Link: https://www.ticketmaster.com/event/0C005E36BA2D28E4

[Quiennie]

Hi Team,

Please update map on Stubhub for this event:

Counting Crows
PARKING PASSES ONLY
Fri 11 Aug 2023 19:30
Ameris Bank Amphitheatre at Encore Park (Formerly Verizon Wireless) Parking Lots, Alpharetta, GA

Stubhub Link: https://www.stubhub.com/parking-passes-only-counting-crows-alpharetta-tickets-8-11-2023/event/151567...

Primary Link: https://concerts.livenation.com/event/0E005E6799511B67

Thanks,

Quiennie

[Chelle22]

Hi Team,
Seeking your assistance to add event map for below event:
Event Name: Rodney Carrington 
Venue: Kansas Star Casino|Mulvane, KS
Event Date & Time: Jul 15, 2023, 8:00 PM
Stubhub Link: https://www.stubhub.com/rodney-carrington-mulvane-tickets-7-15-2023/event/151568829
Primary Link:https://www.ticketmaster.com/event/06005E6AAAA48478

[angeldulce18]

Hi Team,
Please replace GA sec. to sections 1-3 on Stubhub event map. Kindly refer to primary link provided.

Stubhub Link:
https://www.stubhub.com/counting-crows-highland-tickets-8-30-2023/event/151569810/?quantity=0

Primary Link:
https://tix.axs.com/LGvDMQAAAAADBoZ2AAAAAAB6%2fv%2f%2f%2fwD%2f%2f%2f%2f%2fBXRoZW1lAP%2f%2f%2f%2f%2f%...

[Mauflores]

Hi Team,

Seeking your assistance to update the map and make the FLOOR section seated and not as General Admission for this event: 

Event Name: The Chicks

Venue:Canada Life Centre

Event Date & Time: Tue, Sep 12, 2023, 7:30 PM

Stubhub Link: https://www.stubhub.com/the-chicks-winnipeg-tickets-9-12-2023/event/151472716/?clickref=1100lwDgRYL8...

Primary Link: https://www.ticketmaster.ca/the-chicks-world-tour-2023-winnipeg-manitoba-09-12-2023/event/11005E4AB5... 

[Chelle22]

Hi Team,
Seeking your assistance to add Section General Admission for below event:
Event Name: Lainey Wilson
Venue: Rodeo Austin|Austin, TX
Event Date & Time: Mar 24, 2023, 7:00 PM
Stubhub Link: https://www.stubhub.com/lainey-wilson-austin-tickets-3-24-2023/event/151397374/

[JONA]

Hi Team,

Kindly update Stubhub map and make it 2 Sections for LAWN and PATIO to match the map on the primary market with link below for reference:

Event : Train
Venue: Leach Amphitheater Oshkosh, WI
Date and Time: Sun, Aug 06, 2023, 6:30 PM

https://www.ticketmaster.com/event/07005E653B945035?irgwc=1&clickid=XpcUAtQ0ExyNRriyXCRw8XCiUkARP9XP...

Thanks,
Jona

[lotustixmalou]

Hi team,

Please, CORRECT event time on Stubhub for below event:
Beyond Wonderland - 2 Day Pass
NOS Events Center, San Bernardino, CA
March 24 and 25, 2023

CORRECT EVENT TIME: 4:59 PM
INCORRECT EVENT TIME: TBA/12:59PM

Stubhub link: https://www.stubhub.com/beyond-wonderland-music-festival-san-bernardino-tickets-3-24-2023/event/105285057/ 

Primary ticket provider link: https://beyondsocal.frontgatetickets.com/