Map Errors on Site

[#1]

If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

[#2]

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

[lotus_gaymarie]

Event: Stephen Sanchez Parking 10/13/23

Kindly update the event map - please add North Lot and Main Lot.

Link to the event on StubHub.com:

https://www.stubhub.com/parking-passes-only-stephen-sanchez-indianapolis-tickets-10-13-2023/event/15...

Link to the event from the primary ticket provider:

https://concerts.livenation.com/event/05005E33B76B390C

Thanks!

[lotus_gaymarie]

Event:  Stomp 06/11/24

Kindly make the event map interactive.

Link to the event on StubHub.com

https://www.stubhub.com/stomp-sioux-falls-tickets-6-11-2024/event/152125765

Link to the event from the primary ticket provider:

https://wpmi-3encore.shop.secutix.com/selection/event/seat?perfId=10228790287069&productId=102287895...

Thanks!

[Melissa8]

Anatomy of a Fall, Toronto, Sept. 7, 5 pm - incorrect seat map.  This event has assigned seating, but it presently shows as "General Admission".  Correct seat map is here:  https://www.mirvish.com/de/cache/theatres/1/RAT-2022-VenueAccessSeatingMap.pdf

Link to event:  https://www.stubhub.ca/anatomy-of-a-fall-toronto-tickets-9-7-2023/event/152189546/

[Quiennie]

Hi Team,

Event is General Admission. Kindly update stubhub map for this event:

Boris and Melvins
Sep 07 • Thu • 7:30PM • 2023
The Rave / Eagles Club, Milwaukee, Wisconsin, USA

stubhub link: https://www.stubhub.com/boris-milwaukee-tickets-9-7-2023/event/151875389/?

primary link: https://www.etix.com/ticket/p/8648708/boris-melvinstwins-of-evil-tour-milwaukee-the-rave-eagles-club

Thanks,

Quiennie

[Quiennie]

Hi Team,

Kindly add stubhub map for this event:

PARKING PASSES ONLY Chappell Roan
Oct 20 • Fri • 10:00PM • 2023
930 Club Parking Lots, Washington, DC, USA

Stubhub link: https://www.stubhub.com/parking-passes-only-chappell-roan-washington-tickets-10-20-2023/event/151792...

Primary link: https://www.ticketmaster.com/930-club-parking-chappell-roan-washington-district-of-columbia-10-20-20...

Thanks,

Quiennie

[mrapt102]

Can you please update your listing for the following show? You currently have the incorrect City, State, Venue and map.

11/17/23 at 8p

Clay Walker

Deadwood Mountain Grand

Deadwood, SD

INCORRECT: https://www.stubhub.com/clay-walker-denver-tickets-11-17-2023/event/151810933/?quantity=2&clickref=1...

CORRECT: https://www.ticketmaster.com/clay-walker-deadwood-south-dakota-11-17-2023/event/1E005EEBA76529B0

Thanks!

[lotus_gaymarie]

Event: Lauryn Hill and Fugees 11/07/23 

Kindly fix the event map - interchange sections D and F.

Link to the event on StubHub.com

https://www.stubhub.com/lauryn-hill-oakland-tickets-11-7-2023/event/152205525/

Link to the event from the primary ticket provider:

https://www.ticketmaster.com/event/1C005F111A62884C

Thanks!

[lotustixmalou]

Hi team,

Please, change Balcony section to General Admission Balcony on vividseats map of below event:
Parkway Drive
Masonic Temple, Detroit, MI
September 13, 2023, 6:00 PM

Stubhub link:

https://www.stubhub.com/parkway-drive-detroit-tickets-9-13-2023/event/151707160/

See primary market place for reference:
https://www.axs.com/events/481397/parkway-drive-tickets

[ebweinstein]

9/30

Explosions in the Sky

https://www.stubhub.com/explosions-in-the-sky-new-haven-tickets-9-30-2023/event/151705412/?quantity=...

https://www.eventticketscenter.com/college-street-music-hall-new-haven-tickets/406319/e

In the above seating chart AS WELL AS on my tickets, section 201 is RIGHT and not LEFT. It is NEVER LEFT. The site only allows for 201 LEFT selection which is always wrong. Therefore my Listing No. 6519472045 is wrong and I can't fix it.

[lotustixmalou]

Hi team,

Please, fix map of below event. Map in primary market place has reserved sections. See image attached:
The Avett Brothers
Frost Amphitheater, Stanford, CA
September 24, 2023, 7:00 PM

Stuhub link: https://www.stubhub.com/the-avett-brothers-stanford-tickets-9-24-2023/event/152023445/

Primary market place link: https://www.axs.com/events/492524/the-avett-brothers-tickets