Map Errors on Site

[#1]

If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

[#2]

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

[mede661]

freeking YES!! Been asking for a year and this took less than 2 days!!!!!!   TYTYTYT

[TeamStubHub1]

We're happy to help! If you have any other map update requests, feel free to post them here. 😊

[mariefe_madrid]

Hi Team,

Requesting to update map seat for the parking event below:

Bryan Adams Parking

Vystar Veterans Memorial Arena Parking|Jacksonville, FL

Tue, Mar 05, 2024, 7:31 PM

https://www.stubhub.com/parking-passes-only-bryan-adams-jacksonville-tickets-3-5-2024/event/15259458...

https://www.parkwhiz.com/vystar-veterans-memorial-arena-parking/bryan-adams-so-happy-it-hurts-w-eury...

Thank you!

[BMakler78]

Marc Maron

5/2/2024

https://www.stubhub.com/marc-maron-montclair-tickets-5-2-2024/event/152523063

Should have the same map as other seated floor events on your site, such as:

https://www.stubhub.com/tom-segura-montclair-tickets-12-12-2023/event/152627121/

[BMakler78]

Eddie Griffin

3/8/2024

https://www.stubhub.com/eddie-griffin-montclair-tickets-3-8-2024/event/152497874/

Should have the same map as other seated floor events on your site, such as:

https://www.stubhub.com/tom-segura-montclair-tickets-12-12-2023/event/152627121/

[mariefe_madrid]

Hi Team,

Requesting to add  SPORTS COMPLEX GARAGE section on the map for the event below:

Rod Wave Parking

Vystar Veterans Memorial Arena Parking|Jacksonville, FL

Mon, Dec 18, 2023, 8:01 PM

https://www.stubhub.com/parking-passes-only-rod-wave-jacksonville-tickets-12-18-2023/event/152290406...

https://www.parkwhiz.com/vystar-veterans-memorial-arena-parking/rod-wave-nostalgia-tour-1359087/

Thank you!

[lotus_gaymarie]

Event:

Trans-Siberian Orchestra Parking

Vystar Veterans Memorial Arena Parking | Jacksonville, FL

Thu, Dec 21, 2023, 7:01 PM

 

Kindly add missing sections including SPORTS COMPLEX GARAGE.

 

Link to the event on StubHub.com:

https://www.stubhub.com/parking-passes-only-trans-siberian-orchestra-jacksonville-tickets-12-21-2023...

Link to the event from the primary ticket provider:

https://www.parkwhiz.com/vystar-veterans-memorial-arena-parking/trans-siberian-orchestra-the-ghosts-...

Thanks!

[mariefe_madrid]

Hi Team,

Requesting to add  SPORTS COMPLEX GARAGE section on the map for the event below:

Nardo Wick Parking

Vystar Veterans Memorial Arena Parking|Jacksonville, FL

Sat, Dec 30, 2023, 7:31 PM

https://www.stubhub.com/parking-passes-only-nardo-wick-jacksonville-tickets-12-30-2023/event/1525910...

https://www.parkwhiz.com/vystar-veterans-memorial-arena-parking/nardo-wick-friends-1386722/

Thank you...

[jtdoyle1]

For the Iowa Hawkeyes at Iowa State Cyclone's Women's basketball game on Wednesday, December 6th, 2023 at 6pm I feel like the map on StubHub is a little misleading for the buyer.  Iowa State is selling General Admission tickets for the Upper/200 Level seats but that isn't really clarified where the General Admission seats are on the map or description. Your map makes it look like the General Admission seats are on the lower level and there isn't a way to specify this when selling tickets with your dropdown menu choices. The General Admission tickets would be upper level sections 204-240 for this game.

Your Map: Iowa State Cyclones Women's Basketball Tickets - StubHub

Iowa States Map: Women's Basketball Tickets Second Level - Iowa State University Athletics (cyclones.com)

[jtdoyle1]

I see you have updated the map on StubHub but it still isn't correct.  You are showing the Lower Level section behind the baskets as General Admission now but those are reserved for students and Jr. Cyclone Club members.  It is ONLY the Upper Level sections 204-240 that are for the General Admission tickets (241, 242, 201-203 are also reserved for students for this game)

Your listing: Iowa State Cyclones Women's Basketball Tickets - StubHub

Correct Map for this game shown on right side of this page (also see diagram below): Women's Basketball Tickets Second Level - Iowa State University Athletics (cyclones.com)