Map Errors on Site

[#1]

If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

[#2]

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

[lotus_gaymarie]

Event:

Say Anything 

Hard Rock Live - Orlando | Orlando, FL

Wed, May 01, 2024, 7:30 PM

Kindly make the Floor section interactive.

Link to the event on StubHub.com:

https://www.stubhub.com/say-anything-orlando-tickets-5-1-2024/event/152701588/?quantity=0

Link to the event from the primary ticket provider:

https://www.ticketmaster.com/event/22005F7C9DA00E7F

Thanks!

[angeldulce18]

Hi Team,

Sending you a follow-up request to update A-F SRO sections to Track SRO section for the following event:

Warren Zeiders

Clearfield County Fairgrounds

Clearfield, PA

Fri, Jul 12, 2024, 7:00 PM

Stubhub Link:

Warren Zeiders Tickets - Warren Zeiders Concert Tickets and Tour Dates - StubHub

[angeldulce18]

Hi Team,

Seeking your assistance to please add missing 75 W. TEMPLE ST. section on the parking map for the following event:

NCAA Mens Basketball Tournament Parking

Delta Center Parking

Salt Lake City, UT

Thu, Mar 21, 2024, 12:01 PM

Stubhub Link:

NCAA Tournament - Salt Lake City Tickets - StubHub

[Mauflores]

Hi Team,

Seeking your assistance to update event time for below event:

Event Name: NCAA Mens Basketball Tournament - All Sessions Parking
Venue: Delta Center Parking, Salt Lake City, UT
Event Date & Time: Mar 21, 2024, 11:59 AM
Stubhub Link: https://www.stubhub.com/parking-passes-only-ncaa-tournament-salt-lake-city-salt-lake[…]tions=1855274...
Primary Link: https://www.ticketmaster.com/ncaa-mens-basketball-tournament-all-sessions-charlotte-03-21-2024/event...

[lotustixmalou]

Add General admission SEATING and GA SRO Only sections for below event:
Event Name: Al Di Meola
Event Date: April 11, 2024, 8:00 PM
Stubhub link: https://www.stubhub.com/al-di-meola-new-york-city-tickets-4-11-2024/event/152452137/
Primary ticket provider link: https://www.ticketweb.com/event/al-di-meola-sony-hall-tickets/13501508

 

[Melpik]

Hi

Neil Young is appearing at Forest Hills on May 14 and May 15.  Your map for May 14 correctly shows both Club 501,601 and 701 - Neil Young Tickets - StubHub

However your map for May 15 does not break ou tthe club seats - Crazy Horse - Band Tickets - StubHub

Can you break out the club seats on the 15th?

[aj123]

Hi Team,
Seeking your assistance to make the map interactive (clickable) for below event:

Event Name: Celtic Woman
Venue: Keybank State Theatre-Playhouse Square Center, Cleveland, OH
Event Date & Time: Mar 28, 2024, 7:00 PM

Stubhub Link: https://www.stubhub.com/celtic-woman-cleveland-tickets-3-28-2024/event/152383550/?priceOption=1%2C25...
Primary Link: https://tickets.playhousesquare.org/online/default.asp

Thank you!

[lotus_gaymarie]

Hi Team,

Please make the section TRACK SRO clickable in Stubhub Map for below event.Warren Zeiders
Clearfield County Fairgrounds
Clearfield, PA
Fri, Jul 12, 2024, 7:00 PM

Stubhub link : https://www.stubhub.com/warren-zeiders-clearfield-tickets-7-12-2024/event/153243585/?

[mrapt102]

Hello,

Can you please have your map updated to reflect a GA floor?

EVENT NAME: Skillet

EVENT DATE: 06/17/24 at 8p

STUBHUB LINK: https://www.stubhub.com/skillet-winnipeg-tickets-6-17-2024/event/153285397/?quantity=0

PRIMARY LINK: https://www.ticketmaster.ca/skillet-winnipeg-manitoba-06-17-2024/event/1100606FA8B82565?_gl=1*vu8lre...

THANK YOU!!!

[angeldulce18]

Hi Team,

Sending you a follow up on request to please update the Floor section on event map to be interactive/clickable. 

Say Anything

Hard Rock Live - Orlando

Orlando, FL

Wed, May 01, 2024, 7:30 PM

Say Anything Tickets - StubHub