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If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

 

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

 

Thank you!

What can I submit?

  • Map design errors
  • Incorrect text labels on the map itself
  • Listing(s) not mapping or mapping to wrong section
  • No map on site
  • Wrong map on site

What should I NOT submit?

  • Wrong event name, venue, date, time (Post these here)
  • Missing events on-site (See instructions here)
  • Requests regarding seller comments

Will I get a follow up?

No, all requests are reported automatically.

How are my Requests prioritized?

Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

smizera
Rookie

Re: Map Errors on Site

- Event Name: Sebastian Bach

- Event Date: May 24th 2024

- Link to the event on our site: https://www.stubhub.ca/sebastian-bach-montreal-tickets-5-24-2024/event/153159407/

- A link to a correct map (if you have one): https://www.ticketmaster.ca/sebastian-bach-montreal-quebec-05-24-2024/event/31006057C62F490D

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quantumnavy
Zamboni Driver

Re: Map Errors on Site

Jim Breuer - May 9, 2024 in Orlando, FL.  Seating map is not correct.  Event is not a General Admission event!!!!!

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Dhaug28
New User

Re: Map Errors on Site

Lainey Wilson
London, Ontario 10/24/24
Check out this cool event Lainey Wilson on Thu, Oct 24 @7:00 PM!

https://budweisergardens.evenue.net/cgi-bin/ncommerce3/SEGetEventInfo?ticketCode=GS%3AGLOBAL-LABATT%...
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liricksa
Team Mascot

mapping errors on site

Trying to list a parking pass for: 

 

Red River Showdown

 

October 12, 2024

 

Parking pass 

 

3200 Hamilton St.   

 

 

3200 Hamilton st. is not there for me to list the parking pass.    How do I list the parking pass?  

 

Oklahoma Sooners Football Tickets - StubHub

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pmarenson
Rookie

Re: Map Errors on Site

Please update the map to have a Reserved Center, Reserved Left and Reserved Right section. Thanks

 

Girl in Red

Red Rocks- Morrison, CO

5/25/24 7PM

 

https://www.axs.com/events/529876/girl-in-red-tickets

 

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pmarenson
Rookie

Re: Map Errors on Site

Please update the map to include the GA PIT section. Thanks.

 

My Morning Jacket

Masonic Tempre Theatre- Detroit, MI

7/2/24 7PM

 

https://www.stubhub.com/my-morning-jacket-detroit-tickets-7-2-2024/event/153466163/?sections=1446737...

 

https://www.axs.com/events/544130/my-morning-jacket-tickets

 

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quantumnavy
Zamboni Driver

Re: Map Errors on Site

Jim Breuer - Orlando, FL on Thursday May 9, 2024; seating map is incorrect.  This is NOT a General Admission event.

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quantumnavy
Zamboni Driver

Re: Map Errors on Site

Jim Breuer Orlando, FL 5/9/24 - not a GA event!  seating map on SH is wrong

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mrapt102
Rookie

Re: Map Errors on Site

Hello,

 

Can you please have your map updated to reflect a seated show?

 

EVENT NAME: Steve Earle

EVENT DATE: 06/30/24 at 8p

 

STUBHUB LINK: https://www.stubhub.com/steve-earle-fort-worth-tickets-6-30-2024/event/153473463/?quantity=2&section...

 

PRIMARY LINK: https://www.ticketmaster.com/steve-earle-fort-worth-texas-06-30-2024/event/0C006093D39639B3

 

THANK YOU!!!

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