- Event Name
- Event Date
- Link to the event on our site
- A link to a correct map (if you have one)
We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board.
We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response.
Rest assured, if it's being posted here, it is being reported right away.
Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.
Thank you!
What can I submit? |
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What should I NOT submit? |
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Will I get a follow up? |
No, all requests are reported automatically. |
How are my Requests prioritized? |
Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date. |
12-06-2019
Hi,
I have 1 Texas Rangers parking ticket that shows up in the Listings column but does not show up for buyers when they click on the ticket’s lot. Please make it so that buyers will see the ticket when clicking on the lot. In this case, my 1 ticket is in Lot V.
Below is the information requested by the Maps Team:
PARKING PASSES ONLY San Francisco Giants at Texas Rangers
Saturday, June 08, 2024 | 15:05
There is no link to a correct map. StubHub's map is correct. It's just that when buyers click on Lot V, my listing does not show up. It is, however, in the Listings column.
Here is my Listing ID:
ListingID # 7490666338
My last few experiences with the Map Team have been good ones. This is in contrast to numerous previous experiences, as you may already know. I hope you will choose to keep this short, positive streak going and be helpful. If so, thank you. I appreciate you.
Sincerely,
TamY
Hi Team,
Seeking your assistance to add a map for below event:
Event Name: That Mexican OT
Venue: Legacy Hall, Plano, TX
Event Date & Time: Jul 12, 2024, 7:00PM
Stubhub Link: https://www.stubhub.com/that-mexican-ot-plano-tickets-7-12-2024/event/153634637/
Primary Link: https://www.prekindle.com/promo/id/533136497101864828
Thank you!
Event:
That Mexican OT
Legacy Hall | Plano, TX
Fri, Jul 12, 2024, 7:00 PM
No map on site.
Link to the event on StubHub.com:
https://www.stubhub.com/that-mexican-ot-plano-tickets-7-12-2024/event/153634637/
Link to the event from the primary ticket provider:
https://www.prekindle.com/promo/id/533136497101864828
Thanks!
Event:
Justin Timberlake Parking
United Center Parking | Chicago, IL
Fri, Jun 21, 2024, 7:31 PM
Kindly add parking map.
Link to the event on StubHub.com:
Link to the event from the primary ticket provider:
Thanks!
Event:
Justin Timberlake Parking
United Center Parking | Chicago, IL
Kindly add parking map.
Link to the event on StubHub.com:
Link to the event from the primary ticket provider:
Thanks!
Hi Team,
Requesting for map to be interactive for the event below:
That Mexican OT
Legacy Hall|Plano, TX
Fri, Jul 12, 2024, 7:00 PM
https://www.stubhub.com/that-mexican-ot-plano-tickets-7-12-2024/event/153634637/?
https://www.prekindle.com/promo/id/533136497101864828
Thank you!
Hi Team,
Requesting to update the map seat on Stubhub for the event below:
TEMS
History Toronto|Toronto, ON
Sun, Sep 08, 2024, 8:00 PM
https://www.stubhub.com/tems-toronto-tickets-9-8-2024/event/153576591/?quantity=2
https://www.ticketmaster.ca/event/100060AEC132227C
Thank you!
Hello,
Could you please have your map updated to the correct venue?
EVENT NAME: Andy Grammer
EVENT DATE: 09/14/24 at 8p
STUBHUB LINK: https://www.stubhub.com/andy-grammer-verona-tickets-9-14-2024/event/153706050/?quantity=4
PRIMARY LINK: https://www.ticketmaster.com/andy-grammer-greater-than-a-one-verona-new-york-09-14-2024/event/000060...
THANK YOU!!!
8.17.24 Sara Bareilles/Hollywood Bowl
INCORRECT MAP
https://www.stubhub.com/sara-bareilles-los-angeles-tickets-8-17-2024/event/153284914/?quantity=2
CORRECT MAP
https://my.hollywoodbowl.com/en/syos2/performance/9085