StubHub Community

TeamStubHub · ‎12-06-2019

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board.

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response.

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

quags2006

PVRIS on July 12, 2024 @ 6pm - Wiltern Theatre (Los Angeles, CA)

Incorrect: https://www.stubhub.com/pvris-los-angeles-tickets-7-12-2024/event/152853984

Current StubHub listing has the Balcony as General Admission seating, which is incorrect. I am trying to sell an assigned seat in the Balcony.

Correct: https://concerts.livenation.com/pvris-los-angeles-california-07-12-2024/event/09006024A4033550?_gl=1...

Balcony (Mezzanine) seating is assigned

mariefemadrid

Hi Team,

Requesting to remove the General Admission and add GA PIT, Section F, E and D then GA Lawn for the event below:

Koe Wetzel

KEMBA LIVE!|Columbus, OH

Thu, Aug 22, 2024, 7:00 PM

https://www.stubhub.com/koe-wetzel-columbus-tickets-8-22-2024/event/153349730/?quantity=2

https://www.axs.com/events/538821/koe-wetzel-tickets?q=Koe+Wetzel

Thank you!

mrapt102

Hello,

Can you please have your floor updated to reflect a seated floor?

EVENT NAME: Don Omar

EVENT DATE: 08/18/24 at 8p

STUBHUB LINK: https://www.stubhub.com/don-omar-el-paso-tickets-8-18-2024/event/153401183/?sections=&ticketClasses=...

PRIMARY LINK: https://www.ticketmaster.com/don-omar-back-to-reggaeton-tour-el-paso-texas-08-18-2024/event/0C006089...

THANK YOU!!!

mrapt102

Hello,

Can you please have your map updated to reflect the primary?

EVENT NAME: Sarah Silverman

EVENT DATE: 11/21/24 at 8p

STUBHUB LINK: https://www.stubhub.com/sarah-silverman-philadelphia-tickets-11-21-2024/event/153720645/?quantity=2

PRIMARY LINK: https://concerts.livenation.com/sarah-silverman-postmortem-philadelphia-pennsylvania-11-21-2024/even...

THANK YOU!!!

mariefemadrid

Hi Team,

Requesting to update the Stubhub map to General Admission PIT, General Admission Floor, VIP Balcony 1, VIP Balcony 2, VIP Balcony 3 and Admission Balcony (in this order) for the event below:

Nero

The Novo|Los Angeles, CA

Sat, Nov 23, 2024, 8:00 PM

https://www.stubhub.com/nero-los-angeles-tickets-11-23-2024/event/153686297/?quantity=2

https://tix.axs.com/2L07CQAAAACkGIoQMwAAAAC0%2fv%2f%2f%2fwD%2f%2f%2f%2f%2fBXRoZW1lAP%2f%2f%2f%2f%2f%....

Thank you!