Map Errors on Site

[#1]

If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

[#2]

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

[mrapt102]

Hello,

Can you please have your map updated to reflect the primary?

EVENT NAME: Sarah Silverman

EVENT DATE: 11/21/24 at 8p

STUBHUB LINK:  https://www.stubhub.com/sarah-silverman-philadelphia-tickets-11-21-2024/event/153720645/?quantity=2

PRIMARY LINK: https://concerts.livenation.com/sarah-silverman-postmortem-philadelphia-pennsylvania-11-21-2024/even...

THANK YOU!!!

[mariefemadrid]

Hi Team,

Requesting to update the Stubhub map to General Admission PIT, General Admission Floor, VIP Balcony 1, VIP Balcony 2, VIP Balcony 3 and Admission Balcony (in this order) for the event below:

Nero

The Novo|Los Angeles, CA

Sat, Nov 23, 2024, 8:00 PM

https://www.stubhub.com/nero-los-angeles-tickets-11-23-2024/event/153686297/?quantity=2

https://tix.axs.com/2L07CQAAAACkGIoQMwAAAAC0%2fv%2f%2f%2fwD%2f%2f%2f%2f%2fBXRoZW1lAP%2f%2f%2f%2f%2f%....

Thank you!

[mrapt102]

Hello,

Can you please have the floor updated to match the seated primary?

EVENT NAME: Judas Priest

EVENT DATE: 10/09/24 at 730p

STUBHUB LINK: https://www.stubhub.com/judas-priest-everett-tickets-10-9-2024/event/153723467/?quantity=4

PRIMARY LINK: https://www.ticketmaster.com/judas-priest-everett-washington-10-09-2024/event/0F0060C68E9D14E6

THANK YOU!!!

[pmarenson]

Please add the GA PIT section. Thanks!

Forrest Frank

8/17/24 7PM

Masonic Cathedral Theatre at Detroit Masonic Temple - Complex, Detroit, Michigan, USA

https://www.stubhub.com/forrest-frank-detroit-tickets-8-17-2024/event/153720698/

https://www.axs.com/events/579996/forrest-frank-tickets

[mariefemadrid]

Hi Team,

Requesting for Stubhub map to be interactive for the event below:

T-Pain

Aloha Stadium|Honolulu, HI

Sat, Jul 13, 2024, 6:00 PM

https://www.stubhub.com/t-pain-honolulu-tickets-7-13-2024/event/153530779/?

https://tmrevents.thundertix.com/events/229426

Thank you!

[BMakler78]

Celtic Woman

Dec. 15, 2024

https://www.stubhub.com/celtic-woman-montclair-tickets-12-15-2024/event/153723655/

Please update General Admission floor to reserved seating like you have for other reserved floor events at this venue, such as:

https://www.stubhub.com/in-conversation-with-the-sopranos-montclair-tickets-11-30-2024/event/1535290...

PRIMARY:

https://www.ticketmaster.com/celtic-woman-white-christmas-symphony-tour-montclair-new-jersey-12-15-2...

[BMakler78]

The Hold Steady

June 28, 2024

7PM: https://www.stubhub.com/the-hold-steady-evanston-tickets-6-28-2024/event/153323364/

9:30PM: https://www.stubhub.com/the-hold-steady-evanston-tickets-6-28-2024/event/153334983/

Include reserved tables like you have for other reserved seating events at this venue, such as:

https://www.stubhub.com/jeff-skunk-baxter-evanston-tickets-8-16-2024/event/153282282/

[katzbautista08]

REQUESTING FOR SH MAPPING 

Event Name: T-Pain 11:59 PM
Event Date:  07/13/24
Issue to Resolve: Please update map and make it clickable/interactive.
Primary Map Link: https://tmrevents.thundertix.com/events/229426
Screenshot of SH error: 

Thanks!

[Mauflores]

Hi Team,

Asking for your assistance in updating the map and remove GENERAL ADMISSION:

Event: Meghan Trainor
Venue: Red Rocks Amphitheatre
Date:Tue, Oct 08, 2024, 6:30 PM

Stubhub Link:https://www.stubhub.com/meghan-trainor-morrison-tickets-10-8-2024/event/153256198/?quantity=0&sectio...

Primary Link: https://www.axs.com/events/535931/meghan-trainor-the-timeless-tour-tickets 

[JONA]

Hi Team,

Kindly update time on StubHub for this event T-Pain  07/13/2024  from 01:59 PM to 06:00 PM  with primary link below for reference:

https://tmrevents.thundertix.com/events/229426

Thanks,

Jona