Map Errors on Site

[#1]

If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

[#2]

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

[lotus_gaymarie]

Kehlani 08/28/22

Please remove PIT section. 

Stubhub link: https://www.stubhub.com/kehlani-indianapolis-tickets-8-28-2022/event/105286195/?sections=1499725&tic...

Primary event link: https://concerts.livenation.com/event/05005CACEBC47D00

[lotus_gaymarie]

The Wiggles 10/23/22 12pm - No map on site

Stubhub link:

https://www.stubhub.com/the-wiggles-tour-saskatoon-tickets-10-23-2022/event/150314887/

Primary event link:

https://tcutickets.ca/Online/default.asp?BOparam::WScontent::loadArticle::permalink=wigglesbigshowto...

[lotus_gaymarie]

Heather McDonald 09/17/22

Stubhub link:

https://www.stubhub.com/heather-mcdonald-chicago-tickets-9-17-2022/event/150334307/

Primary link:

https://www.axs.com/events/442780/juicy-scoop-live-with-heather-mcdonald-tickets

Kindly remove Floor Front and Back and add the following floor sections:

Floor Center 1, 2 and 3

Floor Left 1-4

Floor Right 1-4

[angeldulce18]

Hi Team,

Please update unavailable event map.

Stubhub Link

Alice in Chains Tickets - Alice in Chains Concert Tickets and Tour Dates - StubHub

Primary Link

ALICE IN CHAINS and BREAKING BENJAMIN wsg BUSH - Friday, September 23, 2022 (OUTDOORS) Tickets | Mt....

[zyzzyva]

Venue map for Roger Waters in DC on August 16th isn't loading. It's only showing VIP tickets, making it impossible to buy or sell tickets.

https://www.stubhub.com/roger-waters-washington-tickets-8-16-2022/event/104563597/

[angeldulce18]

Hi Team,

Please update missing ADA sec. on event map.

Stubhub Link
Interpol Tickets - StubHub

Primary Link
https://www.ticketmaster.com/event/01005C79C1A85908

[Lotusjoyce]

No map on site

Whitney

The Jones Assembly | Oklahoma City, OK

Fri, Oct 07, 2022, 6:30 PM

Stubhub link:

https://www.stubhub.com/whitney-oklahoma-city-tickets-10-7-2022/event/150321510/https://www.stubhub....

Primary link:

https://www.etix.com/ticket/p/6702566/whitney-oklahoma-city-the-jones-assembly

Map sections are consists of:

Floor Booth
Mezzanine Booth 21+ GA
Mezzanine Booth 21+
Patio Booth
Large Patio Booth
General Admission

[angeldulce18]

Hi Team,

Please update missing PIT sec. on event map.

Stubhub Link

Rob Zombie Tickets - StubHub

Primary Link

Rob Zombie and Mudvayne: Freaks on Parade Tour Tickets Aug 10, 2022 West Valley City, UT | Live Nati...

[Vina]

Hi Team,

Seeking your assistance to update map and add Section "General Admission Floor" on StubHub map for below event: 

Event Name:Carrie Underwood
Venue: Vivint Smart Home Arena|Salt Lake City, UT
Event Date & Time: Thu, Nov 17, 2022, 7:30 PM

Stubhub Link: https://www.stubhub.com/carrie-underwood-salt-lake-city-tickets-11-17-2022/event/105285327/
Primary Link: https://www.ticketmaster.com/event/1E005CA9AD152175?locale=en-US&camefrom=AEGAXS1_WMAIN

Thank you!

[lotus_gaymarie]

Corb Lund 11/06/22  - No map onsite

Stubhub link: 

https://www.stubhub.com/corb-lund-virginia-beach-tickets-11-6-2022/event/150337189/

Primary event link:

https://www.ticketmaster.com/event/01005CFB011ACE31