StubHub Community

TeamStubHub1 · ‎12-06-2019

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board.

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response.

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

lotustixmalou · ‎08-11-2022

Hi team,

Please, change sections T1 to T7 to Mezzanine 0 SRO and Floor 1-5 to Floor unreserved general admission for event below:

Deadmau5
Austin City Limits Live at The Moody Theater, Austin, TX
November 20, 2022, 8:00 PM

Stubhub link: https://www.stubhub.com/deadmau5-austin-tickets-11-20-2022/event/150321379/

Primary ticket provider link: https://www.ticketmaster.com/event/3A005CF9955E3798

Thanks,
Malou

lotustixmalou · ‎08-11-2022

Hi team,

Please, add map for below event:

Deadmau5
713 Music Hall, Houston, TX
November 25, 2022, 9:00 PM

Primary ticket provider link: https://concerts.livenation.com/event/3A005CF8019D7F64

Thanks,
Malou

lotustixmalou · ‎08-11-2022

Hi team,

Please, add map for below event:

The Garden
Aztec Theatre, San Antonio, TX
November 08, 2022, 8:00 PM

Primary ticket provider link: https://concerts.livenation.com/the-garden-san-antonio-texas-11-08-2022/event/3A005CCF9DBC3862

Thanks,
Malou

Vina · ‎08-11-2022

Hi Team,

Kindly please add map for below event:

Event Name -Joe Pera
Event Date -9/9/22
Event Time - 9:45 PM
Venue -The Neptune Theatre|Seattle, WA
Event Link -https://www.ticketmaster.com/joe-pera-fall-standup-tour/event/0F005CACA9CE440A?refArtist=K8vZ9172oq0

StubHub link: https://www.stubhub.com/joe-pera-seattle-tickets-9-9-2022/event/150310052/

Thanks!

lotustixmalou · ‎08-11-2022

Hi team,

Please, add map for below event:

Sunny Day Real Estate
House of Blues Cleveland, Cleveland, OH
September 27, 2022, 7:00 PM

Primary ticket provider: https://concerts.livenation.com/event/05005CAADE5FC637

Thanks,
Malou

lotustixmalou · ‎08-11-2022

Hi team,

Please, add map for below event:
Billy Currington
Viejas Casino - Oak Ballroom, Alpine, CA
September 23, 2022, 8:00 PM

Primary ticket provider link: https://www.ticketmaster.com/event/0A005C9BC8032CE3

Thanks,
Malou

Vina · ‎08-11-2022

Hi Team,

Kindly please update map and add Section "FLOOR" for below event:
Event Name -Suicide boys
Event Date -8/17/22
Event Time - 6:30 PM
Venue -Climate Pledge Arena|Seattle, WA
Event Link -https://www.ticketmaster.com/event/0F005CC3F7D9B00B

StubHub link- https://www.stubhub.com/uicideboy-seattle-tickets-8-17-2022/event/150231746/?sections=1328708&ticket...

Thanks!