Map Errors on Site

[#1]

If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

[#2]

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

[jasonbrown021]

Currently trying to sell tickets to Bruno Mars at the Dolby Live in Las Vegas on 1/28/23 and when I go to list tickets it only shows VIP options and not individual sections of the venue. Can someone please assist?

[lotus_gaymarie]

Event name: Nick Swardson 10/29/22 9:45pm

Issue: NO MAP ON SITE

Link to the event on StubHub.com:

https://www.stubhub.com/event/150177606?quantity=0

Link to the event from the primary ticket provider :

https://concerts.livenation.com/event/1C005CA3D1B37244

[lotus_gaymarie]

Event name: Journey 03/01/23

Link to the event on StubHub.com:

https://www.stubhub.com/journey-washington-tickets-5-10-2022/event/105099742/?quantity=1

Link to the event from the primary ticket provider :

https://www.ticketmaster.com/event/15005B32C7375ACB

Kindly remove the general admission section on the event map

[lotus_gaymarie]

Event name: Echosmith 10/26/22

Issue: NO MAP ON SITE

Link to the event on StubHub.com:

https://www.stubhub.com/event/150300613?quantity=0

Link to the event from the primary ticket provider :

https://www.etix.com/ticket/p/7450336

[lotus_gaymarie]

Event name: John Petrucci 10/26/22

Issue: NO MAP ON SITE

Link to the event on StubHub.com:

https://www.stubhub.com/john-petrucci-new-orleans-tickets-10-26-2022/event/150354159/?quantity=0

Link to the event from the primary ticket provider :

https://concerts.livenation.com/event/1B005D050D1A8A32

[lotus_gaymarie]

Event name: Death Cab for Cutie 10/26/22

Link to the event on StubHub.com:

https://www.stubhub.com/death-cab-for-cutie-seattle-tickets-10-26-2022/event/105285565/?quantity=0

Link to the event from the primary ticket provider :

https://www.ticketmaster.com/event/0F005CA6F1C644F3

Kindly update the event map - change floor sections MF1-MF4 to a single general admisison section

[lotus_gaymarie]

Event name: Parker McCollum 10/27/22

Link to the event on StubHub.com:

https://www.stubhub.com/parker-mccollum-wallingford-tickets-10-27-2022/event/150246251/?quantity=0&s...

Link to the event from the primary ticket provider :

https://concerts.livenation.com/event/1D005CD0D6D85581

Incorrect map:

Correct map:

[lotus_gaymarie]

Event name: Bert Kresicher 10/27/22

Issue: NO MAP ON SITE

Link to the event on StubHub.com:

https://www.stubhub.com/bert-kreischer-rochester-tickets-10-27-2022/event/150297112/?quantity=0

Link to the event from the primary ticket provider :

https://www.ticketmaster.com/event/06005CBBC3224F0A

[lotus_gaymarie]

Event name: Bert Kreischer 10/27/22

Issue: NO MAP ON SITE

Link to the event on StubHub.com:

https://www.stubhub.com/bert-kreischer-rochester-tickets-10-27-2022/event/150297112/?quantity=0

Link to the event from the primary ticket provider :

https://www.ticketmaster.com/event/06005CBBC3224F0A

[angeldulce18]

Hi Team,

Please update missing Front Row Sec. on event map.

Stubhub Link:

Josh Turner Tickets - StubHub

Primary Link:

Josh Turner - King Size Manger Tour Tickets Dec 02, 2022 Macon, GA | Ticketmaster