Map Errors on Site

[#1]

If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

[#2]

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

[lotus_gaymarie]

Event: Subtronics 01/13/23

Kindly update event map

Link to the event from Stubhub:

https://www.stubhub.com/subtronics-las-vegas-tickets-1-13-2023/event/150485532/?quantity=0

Link to the event from the primary ticket provider:

https://bassrush.frontgatetickets.com/event/j2eyzktzr83kg5k0?irgwc=1&clickid=T0cS6C3YixyNWADW-MxoQWo...

INCORRECT MAP:

CORRECT MAP:

[ltcnica08]

Hi Team,

Seeking your assistance to add map for below event:

Event Name: Sierra Ferrell
Venue:  Cains Ballroom|Tulsa, OK
Event Date & Time: Sat, Mar 11, 2023, 7:30 PM
Stubhub Link: https://www.stubhub.com/sierra-ferrell-tulsa-tickets-3-11-2023/event/150595354/
Primary Link: https://event.etix.com/ticket/online/performanceSale.do?performance_id=2289259&method=restoreToken

[mariefe_madrid]

Hi Team,

Requesting to remove PIT GA and replace it to PIT 1 and PIT 2 on the event below:

Cirque Du Soleil Twas The Night Before

Arizona Financial Theatre|Phoenix, AZ

Sun, Dec 18, 2022, 12:00 PM

https://www.stubhub.com/cirque-du-soleil-twas-the-night-before-phoenix-phoenix-tickets-12-18-2022/ev...

https://concerts.livenation.com/twas-the-night-before-cirque-du-phoenix-arizona-12-18-2022/event/190...

Thank you

[lotus_gaymarie]

Event: Cirque Du Soleil 12/20/22

Kindly change PIT GA into PIT 1 and PIT 2.

Link to the event from Stubhub:

https://www.stubhub.com/cirque-du-soleil-twas-the-night-before-phoenix-phoenix-tickets-12-20-2022/ev...

Link to the event from the primary ticket provider:

https://concerts.livenation.com/event/19005D09F6F537AA

[mariefe_madrid]

Hi Team,

Requesting to remove PIT GA and replace it to PIT 1 and PIT 2 for the event below:

Cirque Du Soleil Twas The Night Before

Arizona Financial Theatre|Phoenix, AZ

Fri, Dec 23, 2022, 4:00 PM

https://www.stubhub.com/cirque-du-soleil-twas-the-night-before-phoenix-phoenix-tickets-12-23-2022/ev...

https://concerts.livenation.com/twas-the-night-before-cirque-du-phoenix-arizona-12-23-2022/event/190...

Thank you

[angeldulce18]

Hi Team,

Please update missing 100 lvl sec. and stage left / right table sec. on event map.

Stubhub Link:

Usher Tickets - Usher Concert Tickets and Tour Dates - StubHub

Primary Link:

Usher: My Way - The Vegas Residency Tickets Apr 19, 2023 Las Vegas, NV | Ticketmaster

[ltcnica08]

Hi Team,

Seeking your assistance to add map for below event:

Event Name: Jump Little Children
Venue: City Winery - Nashville|Nashville, TN
Event Date & Time:  Sun, Dec 11, 2022, 7:00 PM

Stubhub Link: https://www.stubhub.com/jump-little-children-nashville-tickets-12-11-2022/event/150367562/?
Primary Link:

[ltcnica08]

Hi Team,

Seeking your assistance to add map for below event:

Event Name:  Little Feat 
Venue: McDonald Theatre|Eugene, OR
Event Date & Time: Mon, Dec 12, 2022, 8:00 PM
Stubhub Link: https://www.stubhub.com/little-feat-eugene-tickets-12-12-2022/event/150369429/
Primary Link:

[ltcnica08]

Hi Team,

Seeking your assistance to update floor section of map for below event:

Event Name: Five Finger Death Punch with Brantley Gilbert
Venue: Spokane Arena|Spokane, WA
Event Date & Time: Tue, Dec 13, 2022, 7:30 PM
Stubhub Link: https://www.stubhub.com/five-finger-death-punch-spokane-tickets-12-13-2022/event/150369413/
Primary Link: https://ticketswestinw.evenue.net/cgi-bin/ncommerce3/SEGetEventInfo?ticketCode=GS%3ATWC%3AEARN22%3AE...

[ltcnica08]

Hi Team,

Seeking your assistance to change north/south balcony section to balcony left/right,main floor rear to floor back section to for below event:

Event Name: Andrew Bird
Venue: Fourth Presbyterian Church - Chicago|Chicago, IL
Event Date & Time: Tue, Dec 13, 2022, 7:00 PM
Stubhub Link: https://www.stubhub.com/andrew-bird-chicago-tickets-12-13-2022/event/150361350/
Primary Link: