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If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

 

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

 

Thank you!

What can I submit?

  • Map design errors
  • Incorrect text labels on the map itself
  • Listing(s) not mapping or mapping to wrong section
  • No map on site
  • Wrong map on site

What should I NOT submit?

  • Wrong event name, venue, date, time (Post these here)
  • Missing events on-site (See instructions here)
  • Requests regarding seller comments

Will I get a follow up?

No, all requests are reported automatically.

How are my Requests prioritized?

Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

lotustixmalou
Zamboni Driver

Re: Map Errors on Site

Hi team,

 

Please, add map for below event:
Riverdance
Cape Fear Community College, Wilmington, NC
February 01, 2023, 7:30 PM

 

Stubhub link: https://www.stubhub.com/riverdance-wilmington-tickets-2-1-2023/event/151186298/

 

Primary ticket provider link: https://wilsoncentertickets.com/show/?id=7404

Reply
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lotustixmalou
Zamboni Driver

Re: Map Errors on Site

Hi team,

 

Please, add map for below event:
Sam Morril
Vogue Theatre, Vancouver, BC
February 02, 2023, 9:30 PM

 

Stubhub link: https://www.stubhub.com/sam-morril-vancouver-tickets-2-2-2023/event/150593734/

 

Primary ticket provider link: https://admitone.com/events/sam-morril-vancouver-8473595

Reply
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lotustixmalou
Zamboni Driver

Re: Map Errors on Site

Hi team,

 

Please, add Platform Left and Platform Right sections on Stubhub map for below event:
Dusty Slay
Lexington Opera House, Lexington, KY
February 03, 2023, 7:30 PM

 

Stubhub link: https://www.stubhub.com/aaron-weber-lexington-tickets-2-3-2023/event/150567075/

 

Primary ticket provider link: https://www.ticketmaster.com/event/16005D4FB53C39B0

Reply
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timmyc
Stagehand

Re: Map Errors on Site

Chicago Symphony Orchestra w/ Harry Potter and the Sorcerers Stone in Concert

Every concert map listed at this venue is incorrect along with this show.  Should be separated as center sections and left and right sections.  Historically these were correct but somehow now they are all incorrect.  Every Chicago Symphony Orchestra show should have the same seating chart.  Melk Main Floor Center, Right and Left.  For other sections there should be a center right, right, center left, and left


https://www.stubhub.com/chicago-symphony-orchestra-chicago-tickets-1-13-2023/event/150357719/?quanti...

 

Preview attachment CSO Seating.pdf

 
 
CSO Seating.pdf
1.8 MB
Reply
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lotustixmalou
Zamboni Driver

Re: Map Errors on Site

Hi team,

 

Please, add Rear Box section on Stubhub map for below event:
Shane Gillis
Charline McCombs Empire Theatre, San Antonio, TX
February 03, 2023, 9:30 PM

 

Stubhub link: https://www.stubhub.com/shane-gillis-san-antonio-tickets-2-3-2023/event/151312119/

 

Primary ticket provider link: https://www.ticketmaster.com/event/3A005D86B3114093

Reply
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dkozar
Stagehand

Re: Map Errors on Site

- Mana in Chicago

- April 29, 2023

- https://www.stubhub.com/mana-chicago-tickets-4-29-2023/event/151228687

 

For listings in Section 2, the Row is not showing

Reply
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Lotusjoyce
Zamboni Driver

Re: Map Errors on Site

Hi Team, 

 

Please add the Stubhub map for this event:

 

Steve Trevino
Colonial Theatre Laconia | Laconia, NH
Fri, Apr 21, 2023, 8:00 PM

 

https://www.stubhub.com/steve-trevino-laconia-tickets-4-21-2023/event/150587373/?quantity=0

 

https://www.etix.com/ticket/online/performanceSale.do?method=switchSelectionMethod&selection_method=...

 

Screenshot 2023-01-06 160355.jpg

 

Thank you

 

Reply
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Mauflores
Stagehand

Re: Map Errors on Site

Hi Team,

Seeking your assistance  to update the map for this event on stubhub and make it clickable.

Event Name: Hamilton  7:00 PM

Venue: Popejoy Hall

Event Date & Time: Sun, May 14, 2023, 7:00 PM

Stubhub Link: https://www.stubhub.com/hamilton-albuquerque-tickets-5-14-2023/event/105024184/?clickref=1101lwtu7R8...

Primary Link: https://popejoypresents.evenue.net/cgi-bin/ncommerce3/SEGetEventInfo?ticketCode=GS%3AARTS%3APJ20%3AB...

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Lotusjoyce
Zamboni Driver

Re: Map Errors on Site

Hi Team, 

 

Please update the Stubhub map sections to be clickable for these events:

 

Hamilton (Rescheduled from 1/31/2021, 8/29/2021, 2/6/2022)
Popejoy Hall | Albuquerque, NM
Sun, May 21, 2023, 7:00 PM

 

https://www.stubhub.com/hamilton-albuquerque-albuquerque-tickets-5-21-2023/event/105021785/?quantity...

 

https://popejoypresents.evenue.net/cgi-bin/ncommerce3/SEGetEventInfo?ticketCode=GS%3AARTS%3APJ20%3AB...

 

Aladdin
Popejoy Hall | Albuquerque, NM
Sat, Jun 10, 2023, 8:00 PM

 

https://www.stubhub.com/aladdin-the-musical-albuquerque-albuquerque-tickets-6-10-2023/event/15059784...

 

https://popejoypresents.evenue.net/cgi-bin/ncommerce3/SEGetEventInfo?ticketCode=GS%3AARTS%3APJ22%3AB...

 

Thank you

 

Reply
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Lotusjoyce
Zamboni Driver

Re: Map Errors on Site

Please add REAR BOX section to Stubhub map

 

Shane Gillis
Charline McCombs Empire Theatre | San Antonio, TX
Fri, Feb 03, 2023, 9:30 PM

 

https://www.stubhub.com/shane-gillis-san-antonio-tickets-2-3-2023/event/151312119/?quantity=0

 

https://www.ticketmaster.com/event/3A005D86B3114093?

 

Screenshot 2023-01-06 205135.jpg

 

Thank you

Reply
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