Map Errors on Site

[#1]

If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

[#2]

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

[Quiennie]

Hi Team,

Please update map on Stubhub for this event:

Comedy Bunker ft. Steph Tolev, Shang, Trevor Wallace, Zach Zimmerman, Chip Nicholson, Latif Tayour and more!
Thu 02 Feb 2023 19:30
The Lab at Hollywood Improv, Los Angeles, California

Stubhub Link: https://www.stubhub.com/steph-tolev-hollywood-tickets-2-2-2023/event/151397864/?

Primary Link: https://www.ticketweb.com/event/comedy-bunker-ft-steph-tolev-hollywood-improv-the-lab-tickets/128159...


Thanks,

Quiennie

[Mauflores]

Hi Team,

[standardnine]

Hello Team!

The map on this event is not showing proper sections. Please update the map using the reference below. Thank you!

StubHub Link: https://www.stubhub.com/dear-evan-hansen-south-bend-tickets-4-30-2023/event/151193912/?quantity=2

Reference Link: https://www.etix.com/ticket/p/8469807/dear-evan-hansen-south-bend-morris-performing-arts-center

Many thanks,

Stephanie

[Rachelle22]

Hi Team,
Seeking your assistance to add event map for below event:
Event Name: Riverdance 
Venue: Findlay Toyota Center|Prescott Valley, AZ
Event Date & Time: May 02, 2023, 7:00 PM
Stubhub Link: https://www.stubhub.com/riverdance-prescott-valley-tickets-5-2-2023/event/151186637/
Primary Link: https://www.ticketmaster.com/riverdance-touring-prescott-valley-arizona-05-02-2023/event/19005B4CDB2...

[mariefe_madrid]

Hi Team,

Requesting to update map seat on the event below:

Blue October

Agora Theatre|Cleveland, OH

Fri, Mar 10, 2023, 8:00 PM

https://www.stubhub.com/blue-october-cleveland-tickets-3-10-2023/event/151238590/?quantity=1

https://tix.axs.com/fp3dHgAAAADk3GFHAgAAAAAq%2fv%2f%2f%2fwD%2f%2f%2f%2f%2fCVRoZSBBZ29yYQD%2f%2f%2f%2...

Thank you

[mariefe_madrid]

Hi Team,

Requesting to update the map seat on the event below:

Kevin Kaarl

Tower Theatre - OKC|Oklahoma City, OK

Tue, Mar 28, 2023, 8:00 PM

https://www.stubhub.com/kevin-kaarl-oklahoma-city-tickets-3-28-2023/event/151233824/?quantity=1

https://www.prekindle.com/find-tickets/id/531433528948688504?1

Thank you

[Indiana_Jones]

Phish at Hollywood Bowl

Saturday April 22, 2023

https://www.stubhub.com/phish-hollywood-tickets-4-22-2023/event/151374226/?quantity=2&sections=&tick...

Correct Map with "Reserved Pool" Sections: https://www.ticketmaster.com/phish-hollywood-california-04-22-2023/event/0B005E29D9DB2656

[zhariiel]

Hi Team, 

Seeking your assistance to update the map on this event base on the primary link:

Event Name: Junior H
Event Date & Time:  01/27/23  7:45 PM
Stubhub Link: https://www.stubhub.com/junior-h-houston-tickets-1-27-2023/event/150471180/?quantity=0
Primary Link: https://concerts.livenation.com/event/3A005CCD9EB738CF?wt.mc_id=EML_TMNT549497_1602680_0[PC_eventIma...

Thank you !

[EM2023]

There is a map error for Wilco's listing at the Riviera Theater in Chicago, IL:

https://www.stubhub.com/wilco-tickets/performer/3062/

Here is the correct map:

However, this is the map listed and it's incorrect:

Incorrect map

[stampede]

Hi Stubhub:

I have a pair of seats in section 121 row 14 for sale for Saturday Jan 21, 2023 Vancouver Canucks vs Edmonton Oilers. When I first listed the seats, your map would only show rows from 16 or 17 on and wouldn't allow me to input row 14. So despit me trying to update the row info afterward, it would only show up as section 121 with the row "blank". Section 121 in this arena starts with row 13 to row 25, please fix this, thanks