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If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

 

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

 

Thank you!

What can I submit?

  • Map design errors
  • Incorrect text labels on the map itself
  • Listing(s) not mapping or mapping to wrong section
  • No map on site
  • Wrong map on site

What should I NOT submit?

  • Wrong event name, venue, date, time (Post these here)
  • Missing events on-site (See instructions here)
  • Requests regarding seller comments

Will I get a follow up?

No, all requests are reported automatically.

How are my Requests prioritized?

Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

lotustixmalou
Zamboni Driver

Re: Map Errors on Site

Hi team,

 

Please, add map interactive for below event:
Cats
Ford Wyoming Center, Casper, WY
May 18, 2023, 6:30 PM

 

Stubhub link: https://www.stubhub.com/wine-and-cheese-pre-reception-casper-tickets-5-18-2023/event/151222349/

 

Primary ticket provider link: https://www.ticketmaster.com/cats-touring-casper-wyoming-05-18-2023/event/1E005D02F7D25D4D

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ticketmvp
Olympian

Re: AT&T Pebble Beach Pro-Am and AT&T Pebble Beach National are duplicate events listed under different event names

Please follow up with catalog/events team. Event is this week and there shouldn't still be duplicate events on the site. The name of the event is AT&T Pebble Beach Pro-Am not AT&T Pebble Beach National.

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zhariiel
Zamboni Driver

Re: Map Errors on Site

Hi Team, 

 

Seeking your assistance to add map on this event:

 

Event Name: Detroit Jackiem Joyner
Event Date & Time: 02/05/23 6pm
Stubhub Link:https://www.stubhub.com/jackiem-joyner-san-diego-tickets-2-5-2023/event/151343001/?quantity=0
Primary Link: https://www.ticketmaster.com/event/0A005D97938C172B?wt.mc_id=EML_TMNT549497_1734821_0[PC_eventImage&...

 

Thank you !

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ltcnica08
Zamboni Driver

Re: Map Errors on Site

Hi Team,

Seeking your assistance to add map for below event:

Event Name: Kevin Kaarl 
Venue: The Eastern|Atlanta, GA
Event Date & Time: at, Apr 22, 2023, 8:00 PM
Stubhub Link: https://www.stubhub.com/kevin-kaarl-atlanta-tickets-4-22-2023/event/151198986/
Primary Link: https://tix.axs.com/xchIGgAAAAD2A%2f2EAAAAAABJ%2fv%2f%2f%2fwD%2f%2f%2f%2f%2fCVplcm8gTWlsZQD%2f%2f%2f...

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Quiennie
Zamboni Driver

Parov Stelar 03/02/23

Hi Team,

Please update map on Stubhub for this event:

 

Parov Stelar

Thu, Mar 02, 2023, 8:00 PM

MTELUS, Montreal, QC


Stubhub Link: https://www.stubhub.com/parov-stelar-montreal-tickets-3-2-2023/event/150480708/?quantity=0

Primary Link: https://www.ticketmaster.ca/event/31005D1FDCE15077?lang=en-ca&brand=evenko


Thanks,

Quiennie

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zhariiel
Zamboni Driver

Re: Map Errors on Site

Hi Team, 

 

Seeking your assistance to add missing section Orchestra Pit on this event:

 

Event Name: Ain't Too Proud
Event Date & Time: 02/17/23 730pm
Stubhub Link:https://www.stubhub.com/ain-t-too-proud-reno-tickets-2-17-2023/event/151171613/?quantity=0&priceRang...
Primary Link: https://pioneercenter.com/Online/default.asp?BOparam::WScontent::loadArticle::permalink=AintTooProud...

 

Thank you !

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Gabebcknr
New User

Add event - Freddie Dredd - Hawthorne Theater portland

Please add event 2/26/23 Rolling Loud Presents: Freddie Dredd at Hawthorne Theater Portland Oregon
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zhariiel
Zamboni Driver

Re: Map Errors on Site


Hi Team, 

 

Seeking your assistance to add map on this event:

 

Event Name: Big Thief
Event Date & Time: 02/24/23 8:30pm
Stubhub Link: https://www.stubhub.com/big-thief-atlanta-tickets-2-24-2023/event/150456040/
Primary Link: https://tix.axs.com/xchIGgAAAABGQs9%2fAAAAAADc%2fv%2f%2f%2fwD%2f%2f%2f%2f%2fCVplcm8gTWlsZQD%2f%2f%2f...

 

Thank you !

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boemer23
Rookie
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boemer23
Rookie

Re: Map Errors on Site

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