Map Errors on Site

[#1]

If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

[#2]

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

[zhariiel]

Hi Team, 

Seeking your assistance to add map on this event:

Event Name: Big Thief
Event Date & Time: 02/24/23 8:30pm
Stubhub Link: https://www.stubhub.com/big-thief-atlanta-tickets-2-24-2023/event/150456040/
Primary Link: https://tix.axs.com/xchIGgAAAABGQs9%2fAAAAAADc%2fv%2f%2f%2fwD%2f%2f%2f%2f%2fCVplcm8gTWlsZQD%2f%2f%2f...

Thank you !

[boemer23]

Wrong Floor (should be 101,102,103)

https://www.stubhub.com/chicago-la-crosse-tickets-5-10-2023/event/151221249/?quantity=2

Correct Floor

https://www.ticketmaster.com/chicago-la-crosse-wisconsin-05-10-2023/event/07005D5A8CA41226

[boemer23]

New map for this event

https://www.stubhub.com/brit-floyd-milwaukee-tickets-5-7-2023/event/151372929/?quantity=2

Correct map (just click on buy tickets)

https://www.axs.com/events/464773/brit-floyd-tickets

[boemer23]

https://www.stubhub.com/pantera-west-valley-city-tickets-8-29-2023/event/151410804/?quantity=2

This map is correct but you can't put rows in for this event

[boemer23]

https://www.stubhub.com/billy-idol-cincinnati-tickets-5-6-2023/event/151414774/?quantity=2&sections=...

This map is correct but you can't put rows in for this event? 

[angeldulce18]

Hi Team,

Please update correct Stubhub map to GA and Mezzanine Sections only. Kindly refer to primary link provided.

Stubhub Link:

Kevin Kaarl Tickets - StubHub

Primary Link:

The Eastern - Ticketing System (axs.com)

[Mauflores]

Hi Team,

Seeking your assistance to add map for this event:

Event Name:  Jackiem Joyner (21+ Event)

Venue: Humphreys Backstage Live

Event Date & Time: Sun, Feb 05, 2023, 6:00 PM

Stubhub Link: https://www.stubhub.com/jackiem-joyner-san-diego-tickets-2-5-2023/event/151343001/?clickref=1100lwvt...

Primary Link: https://www.ticketmaster.com/event/0A005D97938C172B?wt.mc_id=EML_TMNT549497_1734821_0[PC_eventImage&...

[Mauflores]

Hi Team,

Seeking your assistance to please add the event map:

Event Name: Cats  6:30 PM

Venue: Ford Wyoming Center

Event Date & Time: Thu, May 18, 2023, 6:30 PM

Stubhub Link: https://www.stubhub.com/wine-and-cheese-pre-reception-casper-tickets-5-18-2023/event/151222349/?quan...

Primary Link: https://www.ticketmaster.com/cats-touring-casper-wyoming-05-18-2023/event/1E005D02F7D25D4D 

[Mauflores]

Hi Team,

Seeking your assistance for a 3rd attempt to add event on stubhub for this event:

Event Name: Cats 7:00 PM

Venue: Spencer Theater for the Performing Arts

Event Date & Time: Mon, May 08, 2023, 7:00 PM

Primary Link: https://mpv.tickets.com/schedule/?agency=SPENCER_THEATER_MPV&orgid=47409#/?event=CATS&view=list&incl...

[Mauflores]

Hi Team,

Seeking your assistance for a second follow-up to update map for this event:  

Event Name: Kevin Kaarl

Venue: The Eastern

Event Date & Time: Sat, Apr 22, 2023, 8:00 PM

Stubhub Link: https://www.stubhub.com/kevin-kaarl-atlanta-tickets-4-22-2023/event/151198986/?clickref=1011lwweWGuN...

Primary Link: https://www.axs.com/events/453597/kevin-kaarl-tickets?aff=usaffsongkick