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If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

 

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

 

Thank you!

What can I submit?

  • Map design errors
  • Incorrect text labels on the map itself
  • Listing(s) not mapping or mapping to wrong section
  • No map on site
  • Wrong map on site

What should I NOT submit?

  • Wrong event name, venue, date, time (Post these here)
  • Missing events on-site (See instructions here)
  • Requests regarding seller comments

Will I get a follow up?

No, all requests are reported automatically.

How are my Requests prioritized?

Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

lotus_gaymarie
Stagehand

Re: Map Errors on Site

Event:  Paw Patrol 6/10/23 10am 

 

Missing Floor sections

 

Link to the event from Stubhub:

https://www.stubhub.com/paw-patrol-live-london-tickets-6-10-2023/event/151257273/


Link to the event from the primary ticket provider:

https://budweisergardens.evenue.net/cgi-bin/ncommerce3/SEGetEventInfo?ticketCode=GS%3AGLOBAL-LABATT%...

 

 

Reply
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aj123
Zamboni Driver

Re: Map Errors on Site

Hi Team,

 

Seeking your assistance to make the Stubhub map interactive for below event:

 

Event Name: Tina
Venue: Segerstrom Center for the Arts - Segerstrom Hall, Costa Mesa, CA
Event Date & Time: 07/15/2023 7:30 PM

 

Stubhub Link: https://www.stubhub.com/the-backseat-lovers-houston-tickets-5-19-2023/event/151221187/?quantity=0

Primary Link: https://seats.scfta.org/single?id=25502

 

 

Thanks

Reply
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angeldulce18
Zamboni Driver

Re: Map Errors on Site

Hi Team,

Requesting to add missing sections 104,105,116,117, 121A - 123A on Stubhub event map. Kindly refer to primary link provided.

 

Stubhub Link:

Jurassic World Live Tickets - StubHub

 

Primary Link:

TicketsWest.com | Online Ticket Office | Jurassic World Live Tour- Saturday 3 PM (evenue.net)

Reply
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lotus_gaymarie
Stagehand

Re: Map Errors on Site

Event: Trippie Redd 03/02/23

 

MISSING FLOOR SECTIONS

 

Link to the event from Stubhub:

https://www.stubhub.com/trippie-redd-tempe-tickets-3-2-2023/event/151339160/


Link to the event from the primary ticket provider:

https://www.ticketmaster.com/trippie-redd-tempe-arizona-03-02-2023/event/19005D959E681F4B

Reply
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angeldulce18
Zamboni Driver

Re: Map Errors on Site

Hi Team,

Please add missing POD1-POD4 sections on Stubhub event map. Kindly refer to pimary link provided.

 

Stubhub Link:

Jurassic World Live Tickets - StubHub

 

Primary Link:

Jurassic World Live Tour Tickets Jul 01, 2023 03:00 PM Sacramento, CA | Ticketmaster

Reply
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angeldulce18
Zamboni Driver

Re: Map Errors on Site

Hi Team,

Please add missing Trackside SRO sec. on Stubhub event map. Kindly refer to primary link provided.

 

Stubhub Link:

AMA Supercross Tickets - StubHub

 

Primary Link:

Monster Energy Supercross Tickets Apr 15, 2023 Hampton, GA | Ticketmaster

Reply
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angeldulce18
Zamboni Driver

Re: Map Errors on Site

Hi Team,

Please update Floor sections on Stubhub event map.

 

Stubhub Link:

Paw Patrol Live Tickets - StubHub

 

Primary Link:

Xtream Arena | Online Ticket Office | PAW Patrol Live! Heroes Unite 5.2.23 (evenue.net)

Reply
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Lotusjoyce
Zamboni Driver

Re: Map Errors on Site

Hi team, 

 

Please update the Stubhub map for this event:

 

Scotty McCreery
Canyon County Fairgrounds | Caldwell, ID
Fri, Jul 28, 2023, 7:00 PM

 

https://www.stubhub.com/scotty-mccreery-caldwell-tickets-7-28-2023/event/151489400/?quantity=0

 

https://www.etix.com/ticket/online/performanceSale.do?method=switchSelectionMethod&selection_method=...

 

Screenshot 2023-03-01 173546.jpgThank you

Reply
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angeldulce18
Zamboni Driver

Re: Map Errors on Site

Hi Team,

Please add missing 1,2,14 and 15 sections on Stubhub event map. 

 

Stubhub Link:

Jurassic World Live Tickets - StubHub

 

Primary Link:

Jurassic World Live Tour Tickets Jul 08, 2023 03:00 PM San Jose, CA | Ticketmaster

Reply
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Mauflores
Stagehand

Re: Incorrect Event Info

Hi Team, 

Seeking your assistance to add thew map for this event:

Event Name: Paw Patrol Live

Venue: Coronado Performing Arts Center

Event Date & Time:  Tue, May 16, 2023, 6:00 PM

Stubhub Link: https://www.stubhub.com/paw-patrol-live-rockford-tickets-5-16-2023/event/151296727/?clickref=1011lwB...

Primary Link: https://www.ticketmaster.com/paw-patrol-live-heroes-unite-rockford-illinois-05-16-2023/event/04005D1... paw 516.JPG

Reply
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Community Log-In Changes May 1st
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Read about the changes here