StubHub Community

TeamStubHub1 · ‎12-06-2019

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board.

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response.

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

mountaindude93 · ‎04-11-2023

Event map is wrong on the below events. Please see attached picture for the correct seating map

https://www.stubhub.com/reno-rodeo-reno-tickets-6-16-2023/event/151651594/

https://www.stubhub.com/reno-rodeo-reno-tickets-6-17-2023/event/151644974/

https://www.stubhub.com/reno-rodeo-reno-tickets-6-21-2023/event/151652700/

https://www.stubhub.com/reno-rodeo-reno-tickets-6-23-2023/event/151652294/

https://www.stubhub.com/reno-rodeo-reno-tickets-6-24-2023/event/151659120/

katzbautista · ‎04-11-2023

Hi team,

Please make stubhub map FLOOR SECTION clickable for this event Baylen Levine 8/18/23 with link below for reference:

https://www.ticketmaster.com/event/22005E77DECBCA2E

Thanks,

Katz

lotus_gaymarie · ‎04-11-2023

Event: Brian Regan 06/16/23 8PM

NO MAP ON SITE

Link to the event from Stubhub:

https://www.stubhub.com/brian-regan-stroudsburg-tickets-6-16-2023/event/151645876/?

Link to the event from the primary ticket provider:

https://www.etix.com/ticket/p/6388831/brian-regan-stroudsburg-sherman-theater?partner_id=240

inchulyoon · ‎04-11-2023

Event: 2023 Canada Formula 1 Grand Prix

2023 Canada Formula 1 Grand Prix - 3 Day Pass (June 16 - June 18)
https://www.stubhub.com/formula-1-global-montreal-tickets-6-16-2023/event/150379366/

2023 Canada Formula 1 Grand Prix - Friday Pass
https://www.stubhub.com/formula-1-global-montreal-tickets-6-16-2023/event/150424898/

2023 Canada Formula 1 Grand Prix - Saturday Pass
https://www.stubhub.com/formula-1-global-montreal-tickets-6-17-2023/event/150382870/

2023 Canada Formula 1 Grand Prix - Sunday Pass
https://www.stubhub.com/formula-1-global-montreal-tickets-6-18-2023/event/150424899/

CORRECT:

grandstand ticket page from gp canada site (has map of grandstands)
https://www.gpcanada.ca/en/tickets-2023-3-2/
enlarged map of the track from the gp canada site of the grandstands
https://www.gpcanada.ca/wp-content/uploads/2022/08/capture-decran-le-2022-08-23-a-100259-1.jpg

suite ticket page from gp canada site (has map of the suites)
https://www.gpcanada.ca/en/suites-2023/

to eliminate any confusion, the following correction should be made:
platinum should be renamed platine grandstand and set to zone: grandstand
platine should be renamed platine chalet and set to zone: suite (https://www.gpcanada.ca/en/product/platine-chalet/)