StubHub Community

TeamStubHub · ‎12-06-2019

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board.

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response.

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

Quiennie · ‎05-12-2023

Hi Team,

Please update Stubhub map and add CL and CR section for this event

Young the Giant with Milky Chance
Aug 14 • Mon • 7:00PM • 2023
Amphitheater at Ford Idaho Center - Complex, Nampa, Idaho

To match the map on the primary market with link below for reference:

https://ictickets.evenue.net/cgi-bin/ncommerce3/SEGetEventInfo?ticketCode=PR%3AFIC%3AFIC23%3A0814YTG...

Thanks,

Quiennie

Quiennie · ‎05-12-2023

Hi Team,

Please update map on Stubhub for this event:

Trace Adkins

Sep 15 • Fri • 8:00PM • 2023
Skyline Event Center at Osage Casino - Complex, Tulsa, Oklahoma

Stubhub Link: https://www.stubhub.com/trace-adkins-tulsa-tickets-9-15-2023/event/151734088/?

Primary Link: https://www.etix.com/ticket/p/7257072/trace-adkins-tulsa-skyline-event-center

Thanks,

Quiennie

Quiennie · ‎05-11-2023

Hi Team,

Please update map on Stubhub for this event:

Summer Salt
Event info
Jun 10 • Sat • 8:00PM • 2023
The Foundry at the Fillmore Philadelphia, Philadelphia, Pennsylvania

Stubhub Link: https://www.stubhub.com/summersalt-philadelphia-tickets-6-10-2023/event/151496621/

Primary Link: https://concerts.livenation.com/summer-salt-philadelphia-pennsylvania-06-10-2023/event/02005E4904468...

Thanks,

Quiennie

Indiana_Jones · ‎05-12-2023

For Jonas Brothers in Las Vegas at the MGM Grand on Fri Sept 8, please allow sellers to select row numbers when listing seats. It doesn't allow you to select rows for anything other than floor. I have also noticed this happening for many other shows. Please fix asap as it's the most important thing with listing tickets. Thank you