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If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

 

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

 

Thank you!

What can I submit?

  • Map design errors
  • Incorrect text labels on the map itself
  • Listing(s) not mapping or mapping to wrong section
  • No map on site
  • Wrong map on site

What should I NOT submit?

  • Wrong event name, venue, date, time (Post these here)
  • Missing events on-site (See instructions here)
  • Requests regarding seller comments

Will I get a follow up?

No, all requests are reported automatically.

How are my Requests prioritized?

Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

aj123
Zamboni Driver

Re: Map Errors on Site

Hi Team,

 

Seeking your assistance to make the map interactive (clickable) for below event:

Event Name: Harry Potter and the Half Blood Prince
Venue: Eastman Theatre, Rochester, NY
Event Date & Time: Oct 20, 2023, 7:00 PM

 

Stubhub Link: https://www.stubhub.com/rochester-philharmonic-orchestra-rochester-tickets-10-20-2023/event/15210466...
Primary Link: https://rpo.org/event/harry-potter-and-the-half-blood-prince/2023-10-20/


Thank you!

Reply
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aj123
Zamboni Driver

Re: Map Errors on Site

Hi Team,


Seeking your assistance to add a map for below event:

 

Event Name: Stomp
Venue: Washington Pavilion of Arts & Science, Sioux Falls, SD
Event Date & Time: Jun 11, 2024, 7:30 PM


Stubhub Link: https://www.stubhub.com/stomp-sioux-falls-tickets-6-11-2024/event/152125765/
Primary Link: https://wpmi-3encore.shop.secutix.com/selection/event/seat?perfId=10228790287069&productId=102287895...


Thank you!

Reply
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Mauflores
Stagehand

Re: Map Errors on Site

Hi Team,

Asking for your assistance in adding the FLOOR section for this event:

Event: Fuerza Regida
Venue: Mechanics Bank Arena
Date: Sat, Oct 07, 2023, 8:00 PM

Primary Link:  https://www.axs.com/events/499752/fuerza-regida-tickets map.png

Reply
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mariefe_madrid
Stagehand

Re: Map Errors on Site

Hi Team,

 

Requesting to update map seat for the event below:

Fuerza Regida

Mechanics Bank Arena|Bakersfield, CA

Sat, Oct 07, 2023, 8:00 PM

 

https://www.stubhub.com/fuerza-regida-bakersfield-tickets-10-7-2023/event/152215567/?quantity=2

Reply
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Lotusjoyce
Zamboni Driver

Re: Map Errors on Site

Hi Team, 

 

Please update sections 109,108 in the StubHub map into BERM SEATING. 

 

Norfolk Tides at Worcester Red Sox
Polar Park | Worcester, MA
Sat, Sep 02, 2023, 4:05 PM

 

https://www.stubhub.com/worcester-red-sox-worcester-tickets-9-2-2023/event/151555132/

 

 

Screenshot 2023-08-25 172307.png

 

Thank you

 

 

Reply
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Lotusjoyce
Zamboni Driver

Re: Map Errors on Site

Hi Team, 

 

Please add HIGHLAND PARKING GARAGE section to Stubhub map

 

Tim McGraw Parking
Fiserv Forum Parking | Milwaukee, WI
Fri, Apr 19, 2024, 7:01 PM

 

https://www.ticketmaster.com/highland-parking-garage-tim-mcgraw-milwaukee-wisconsin-04-19-2024/event...

 

https://www.stubhub.com/parking-passes-only-tim-mcgraw-milwaukee-tickets-4-19-2024/event/152108317/?...

 

Screenshot 2023-08-25 191725.png

 

Thank you

Reply
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Lotusjoyce
Zamboni Driver

Re: Map Errors on Site

Hi Team,

 

Please the parking vivid map for this event

 

Teddy Swims Parking
Old National Centre Parking | Indianapolis, IN
Fri, Nov 03, 2023, 8:01 PM

 

https://www.stubhub.com/parking-passes-only-teddy-swims-indianapolis-tickets-11-3-2023/event/1518768...

Thank you

Reply
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saraftatum
Team Mascot

Re: Map Errors on Site

Reply
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Quiennie
Zamboni Driver

Re: Map Errors on Site

Hi Team,

 

It should be General Parking. Kindly update stubhub map for this event:

 


PARKING PASSES ONLY Inter Miami CF at LAFC
Sep 03 • Sun • 7:30PM • 2023
BMO Stadium (formerly Banc of California Stadium) Parking Lots, Los Angeles, CA, USA

 

Stubhub link: https://www.stubhub.com/parking-passes-only-lafc-los-angeles-tickets-9-3-2023/event/151296729/?quant...

 

primary link: https://www.ticketmaster.com/event/0A005E5C21FB55A9

 

Thanks,

 

Quiennie

 

 

Reply
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aj123
Zamboni Driver

Re: Map Errors on Site

Hi Team,

 

Seeking your assistance to add Lot A and Lot B sections for below event:

 

Event Name: Avenged Sevenfold Parking
Venue: Ameris Bank Amphitheatre Parking, Alpharetta, GA
Event Date & Time: Sep 20, 2023, 6:31 PM


Stubhub Link: https://www.stubhub.com/parking-passes-only-avenged-sevenfold-alpharetta-tickets-9-20-2023/event/151...
Primary Link: https://concerts.livenation.com/avenged-sevenfold-north-american-tour-with-alpharetta-georgia-09-20-...


Thank you!

Reply
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Community Log-In Changes May 1st
We are changing the way you register and sign-in to the StubHub Community. After the switch, you will enter the email address you use to access the community in order to reset your password. You will enter your community username and new password and done!

Read about the changes here