Map Errors on Site

[#1]

If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

[#2]

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

[mariefe_madrid]

Hi Team,

Requesting for the map to be interactive for the event below:

Whose Live Anyway

Performing Arts Center San Luis Obispo|San Luis Obispo, CA

Tue, Nov 21, 2023, 7:30 PM

https://www.stubhub.com/whose-live-anyway-san-luis-obispo-tickets-11-21-2023/event/151934459/?quanti...

Thank you!

[mariefe_madrid]

Hi Team,

Requesting to update map seat for the event below:

Mannheim Steamroller Christmas

Arlene Schnitzer Concert Hall|Portland, OR

Fri, Nov 24, 2023, 7:30 PM

https://www.stubhub.com/mannheim-steamroller-north-charleston-tickets-11-24-2023/event/152082629/?qu...

Thank you!

[mariefe_madrid]

Hi Team,

Requesting to update map seat for the event below:

National Geographic Live - The Untold Story of Sharks

Benaroya Hall - Taper Auditorium|Seattle, WA

Sun, May 12, 2024, 2:00 PM

https://www.stubhub.com/national-geographic-live-seattle-tickets-5-12-2024/event/152292150/?quantity...

Thank you!

[mariefe_madrid]

Hi Team,

Requesting to update map seat for the event below:

Mariah Carey Christmas

Madison Square Garden|New York, NY

Sun, Dec 17, 2023, 7:30 PM

https://www.stubhub.com/mariah-carey-new-york-tickets-12-17-2023/event/152386020/?quantity=2

Thank you!

[mrapt102]

EVENT NAME: Mariah Carey

EVENT DATE: 12/15/23 at 730p

INCORRECT LINK: https://www.stubhub.com/mariah-carey-baltimore-tickets-12-15-2023/event/152385415/?quantity=2&seatMa...

CORRECT LINK: https://www.ticketmaster.com/mariah-carey-merry-christmas-one-and-baltimore-maryland-12-15-2023/even...

Thanks!

[Mauflores]

Hi Team,

We are making a follow up for you to make the map for this event interactive:

Event: Vasantotsav
Venue: Benaroya Hall - Nordstrom Recital Hall
Date: Fri, Oct 13, 2023, 7:30 PM

Stubhub Link: https://www.stubhub.com/vasantotsav-seattle-tickets-10-13-2023/event/152317109/?clickref=1101lxQEWZt...

Primary Link:  https://cart.seattlesymphony.org/25630/25631?queueittoken=e_2324seasononsale~q_93642cfd-cee1-4323-ac...

[Mauflores]

Hi Team,

Asking for your assistance in updating the selection for this event and add:
PREFERRED TABLES FOR 2
PREFERRED TABLES FOR 4
GA TABLE FOR 2
GA TABLE FOR 4
GA TABLE FOR 8

Event: Rene Vaca
Venue: Laugh Out Loud Comedy Club
Date: San Antonio

Stubhub Link: https://www.stubhub.com/rene-vaca-san-antonio-tickets-3-15-2024/event/152375895/?clickref=1011lxRibz...

Primary Link:  https://www.ticketweb.com/event/ren-vaca-laugh-out-loud-comedy-club-tickets/13631518

[Lotusjoyce]

Hi Team,

Please add the following sections to the StubHub map (see photo for reference:
- Preferred Tables for 2
- Preferred Tables for 4
- GA Table for 2
- GA Table for 4
- GA Table for 8

Rene Vaca (18+ Event)
Laugh Out Loud Comedy Club | San Antonio, TX
Sat, Mar 16, 2024, 9:30 PM

https://www.ticketweb.com/event/ren-vaca-laugh-out-loud-comedy-club-tickets/13631528

Thank you

[Mauflores]

Hi Team,

Asking for your assistance in updating the map and add YELLOW LOT for this event:

Event: Jason Aldean Parking
Venue: T-Mobile Center Parking
Date: Thu, Oct 12, 2023, 7:31 PM

Stubhub Link: https://www.stubhub.com/parking-passes-only-jason-aldean-kansas-city-tickets-10-12-2023/event/151469...

Primary Link:  https://tix.axs.com/nZA9NwAAAAAG4CcqAwAAAAAr%2fv%2f%2f%2fwD%2f%2f%2f%2f%2fCVNwcmludEN0cgD%2f%2f%2f%2... 

[mariefe_madrid]

Hi Team,

Requesting to update map seat for the event below:

Mannheim Steamroller Christmas

Arlene Schnitzer Concert Hall|Portland, OR

Fri, Nov 24, 2023, 7:30 PM

https://www.stubhub.com/mannheim-steamroller-north-charleston-tickets-11-24-2023/event/152082629/?qu...

https://tickets.orsymphony.org/5636/5637

Thank you!