Map Errors on Site

[#1]

If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

[#2]

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

[mrapt102]

Hello,

Can you please have the map updated to include the floor seating? Thanks!

EVENT NAME: Disturbed

EVENT DATE: 02/06/24 at 7p

STUBHUB MAP: https://www.stubhub.com/disturbed-toledo-tickets-2-6-2024/event/152447520/?quantity=4&sections=17158...

PRIMARY MAP: https://www.ticketmaster.com/disturbed-take-back-your-life-tour-toledo-ohio-02-06-2024/event/08005F4...

[behrDM]

Chase Center, San Francisco

Depeche Mode

12/3/23

Floor section numbers are flipped.

Incorrect:

https://www.stubhub.com/depeche-mode-san-francisco-tickets-12-3-2023/event/151481504/?quantity=2

Correct:

https://www.ticketmaster.com/depeche-mode-memento-mori-tour-san-francisco-california-12-03-2023/even...

[mrapt102]

Hello,

Can you please add the map for the following event:

EVENT NAME: Gregory Porter

EVENT DATE: 12/22/23 at 8p

STUBHUB MAP: https://www.stubhub.com/gregory-porter-detroit-tickets-12-22-2023/event/152345427/?quantity=4&listin...

PRIMARY MAP: https://www.ticketmaster.com/an-evening-with-gregory-porter-2023-detroit-michigan-12-22-2023/event/0...

Thanks!

[aj123]

Hi Team,

Seeking your assistance to make the map interactive (clickable) for below event:

Event Name: Rene Vaca
Venue: Laugh Out Loud Comedy Club, San Antonio, TX
Event Date & Time: Mar 15, 2024, 7:30 PM

Stubhub Link: https://www.stubhub.com/rene-vaca-san-antonio-tickets-3-15-2024/event/152375895/?
Primary Link: https://www.ticketweb.com/event/ren-vaca-laugh-out-loud-comedy-club-tickets/13631518

Thank you!

[aj123]

Hi Team,

Seeking your assistance to update the event time for below event:

Event Name: The Book of Mormon
Venue: Paramount Theatre Seattle, Seattle, WA
Event Date & Time: Jan 10, 2024, 7:30 PM

Stubhub Link: https://www.stubhub.com/the-book-of-mormon-seattle-tickets-1-10-2024/event/151426156/
Primary Link: https://www.ticketmaster.com/the-book-of-mormon-touring/event/0F005F26F82F47C1

Thank you!

[mrapt102]

Hello,

Can you please correct the floor map for the following event:

EVENT NAME: Aaron Lewis

EVENT DATE: 03/01/24 at 8p

STUBHUB MAP: https://www.stubhub.com/aaron-lewis-macon-tickets-3-1-2024/event/152458724/

PRIMARY MAP: https://www.ticketmaster.com/aaron-lewis-macon-georgia-03-01-2024/event/0E005F4BD9A34D58

Thanks!

[mrapt102]

Hello,

Can you please update the map for the following show:

EVENT NAME: Aaron Lewis

EVENT DATE: 03/03/24 at 730p

STUBHUB LINK: https://www.stubhub.com/aaron-lewis-huntsville-tickets-3-3-2024/event/152458544/?sections=&ticketCla...

PRIMARY LINK: https://www.ticketmaster.com/aaron-lewis-huntsville-alabama-03-03-2024/event/20005F4BAD3D0C86

Thanks!

[mrapt102]

Hello,

Can you please update the map for the following show to reflect a GA Floor?

EVENT NAME: Portugal. The Man

EVENT DATE: 02/24/24 at 8p

STUBHUB LINK: https://www.stubhub.com/portugal-the-man-washington-tickets-2-24-2024/event/152458400/?quantity=4

PRIMARY LINK: https://www.ticketmaster.com/portugal-the-man-washington-district-of-columbia-02-24-2024/event/15005...

Thanks!

[Robpipwil]

ZACH BRYAN 

JULY 25, 2024- Caesars Superdome

WRONG MAP on site https://www.stubhub.com/zach-bryan-new-orleans-tickets-7-25-2024/event/152417807/.  

FLOOR GA is missing. 

CORRECT MAP https://tix.axs.com/X8%2bEDQAAAADqpzd5AAAAAADo%2fv%2f%2f%2fwD%2f%2f%2f%2f%2fA2F4cwD%2f%2f%2f%2f%2f%2...

[mariefe_madrid]

Hi Team,

Requesting for the map to be interactive for the event below:

Rene Vaca (18+ Event)

Laugh Out Loud Comedy Club|San Antonio, TX

Fri, Mar 15, 2024, 9:45 PM

https://www.stubhub.com/rene-vaca-san-antonio-tickets-3-15-2024/event/152375895/?quantity=2

Thank you!