Map Errors on Site

[#1]

If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

[#2]

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

[Eyeficom]

[mariefe_madrid]

Hi Team,

Requesting to update the map seat of the event below:

Kenny G

Nashua Center for the Arts|Nashua, NH

Sun, Dec 03, 2023, 7:00 PM

https://www.stubhub.com/kenny-g-nashua-tickets-12-3-2023/event/152161568/

https://www.etix.com/ticket/p/6939682/kenny-g-miracles-holiday-and-hits-nashua-nashua-center-for-the...

Thank you!

[valleymonger]

Laker map - unable to click on sections for some reason. Los Angeles Laker tickets. Was looking 12/25 specifically but I'm sure it's for other dates as well. Have to be able to click on a section. 

[katzbautista08]

Event Name: Blue October 8PM
Event Date: 12/3/23
Issue to Resolve: Please update map base on the primary link.
Primary Map Link: https://event.etix.com/ticket/online/performanceSale.do?cobrand=rave&_gl=1*bm4o2q*_gcl_au*MTI1ODIxOD...
Screenshot of SH error: 

Primary map: 

Thanks!

[FLCathy]

Can you please update this listing to include the correct seat map?   Thank you so much.

Demetri Martin

Tampa Theatre

Friday, February 02
8:00pm

Venue Listing with correct map: https://tampatheatre.org/live/demetri-martin-the-joke-machine-tour/

Stubhub listing with no map: https://www.stubhub.com/demetri-martin-tampa-tickets-2-2-2024/event/152430658/

[Quiennie]

Hi Team,

Please update stubhub map and add section Green Lots for this event: 

PARKING PASSES ONLY Disney On Ice presents Magic in the Stars
Jan 25 • Thu • 7:00PM • 2024
United Center Parking Lots, Chicago, Illinois, USA

stubhub link: https://www.stubhub.com/parking-passes-only-disney-on-ice-chicago-tickets-1-25-2024/event/152355374/...

primary link: https://spothero.com/search?kind=event&id=817464

Thanks,

Quiennie

[mariefe_madrid]

Hi Team,

Requesting to update the map seat for the event below:

Disney On Ice: Find Your Hero

Simmons Bank Arena|North Little Rock, AR

Sat, Apr 13, 2024, 11:00 AM

https://www.stubhub.com/disney-on-ice-wayfinding-with-moana-north-little-rock-tickets-4-13-2024/even...

https://www.ticketmaster.com/disney-on-ice-presents-find-your-north-little-rock-arkansas-04-13-2024/...

Thank you!

[mrapt102]

Hello,

Can you please have the floor section of your map updated to match the primary?

EVENT NAME: Sebastian Maniscalco

EVENT DATE: 09/18/24 at 730p

STUBHUB LINK: https://www.stubhub.com/sebastian-maniscalco-new-york-tickets-9-18-2024/event/152659823/?quantity=4&...

PRIMARY LINK: https://www.ticketmaster.com/sebastian-maniscalco-it-aint-right-tour-new-york-new-york-09-18-2024/ev...

Thank You!!!

[mrapt102]

Hello,

Can you please have your floor section updated to match the primary?

EVENT NAME: Sebastian Maniscalco

EVENT DATE: 12/04/24 at 730p

STUBHUB LINK: https://www.stubhub.com/sebastian-maniscalco-estero-tickets-12-4-2024/event/152494328/?clickref=1101...

PRIMARY LINK: https://www.ticketmaster.com/sebastian-maniscalco-it-aint-right-tour-estero-florida-12-04-2024/event...

THANK YOU!!!

[mrapt102]

Hello,

Can you please have the floor map updated to match the primary?

EVENT NAME: Theo Von

EVENT DATE: 02/07/24 at 730p

STUBHUB LINK: https://www.stubhub.com/theo-von-university-park-tickets-2-7-2024/event/152654628/?quantity=4

PRIMARY LINK: https://www.ticketmaster.com/theo-von-return-of-the-rat-university-park-pennsylvania-02-07-2024/even...

Thank You!!!!