- Event Name
- Event Date
- Link to the event on our site
- A link to a correct map (if you have one)
We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board.
We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response.
Rest assured, if it's being posted here, it is being reported right away.
Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.
Thank you!
What can I submit? |
|
What should I NOT submit? |
|
Will I get a follow up? |
No, all requests are reported automatically. |
How are my Requests prioritized? |
Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date. |
12-06-2019
Hi Team,
Requesting to add 555 GARAGE section in the map for the event below:
Monster Jam Parking
Golden 1 Center Parking|Sacramento, CA
Sat, Jan 27, 2024, 7:01 PM
REQUESTING FOR SH MAPPING
Event Name: Jon Batiste: UNEASY Tour
Event Date: 2/27/2024
Issue to Resolve: Please add correct map for this event and please base it on the primary.
Primary Map Link: https://concerts.livenation.com/jon-batiste-uneasy-tour-indianapolis-indiana-02-27-2024/event/05005F...
Screenshot of SH error:
Thanks!
Hello,
Can you please have your map updated to reflect the primary?
EVENT NAME: LetterKenny Live
EVENT DATE: 3/22/24 at 8p
STUBHUB LINK: https://www.stubhub.com/a-night-of-stand-up-comedy-coquitlam-tickets-3-22-2024/event/152739132/
PRIMARY LINK: https://www.ticketmaster.ca/letterkenny-presents-a-night-of-standup-coquitlam-british-columbia-03-22...
THANK YOU!!
Hello,
Can you please update your map to reflect the primary?
EVENT NAME: Matt Rife
EVENT DATE: 8/9/24 at 8p
STUBHUB LINK: https://www.stubhub.com/matt-rife-thackerville-tickets-8-9-2024/event/152753209/
PRIMARY LINK: https://seatgeek.com/matt-rife-tickets/comedy/2024-08-10-8-pm/6310822?preview_token=mqvyYmG5Rx&li...
THANK YOU!!!!
Incorrect Floor Map:
Nicki Minaj Presents: Pink Friday 2 World Tour
April 17th, 2023
https://www.stubhub.ca/nicki-minaj-montreal-tickets-4-17-2024/event/152728029/
https://www.ticketmaster.ca/nicki-minaj-presents-pink-friday-2-montreal-quebec-04-17-2024/event/3100...
I understand that section wise there are no differentiations on tickets, but we should be able to include the row of tickets in sale. Makes a very big difference as its not GA
The following events are not mapped in Stubhub at all. I cannot find them.
Event: Super Bowl Experience Presented By Toyota
Date: Feb 7 2024
Date: Feb 8 2024
Date: Feb 9 2024
Date: Feb 10 2024
Hi Team,
Asking for your assistance in updating the map and add 112 WASHINGTON PL for this parking event:
Event: Trans-Siberian Orchestra Parking
Venue: PPG Paints Arena Parking
Date: Sat, Dec 16, 2023, 2:31 PM
Hi Team,
Seeking your assistance in updating and adding GENERAL ADMISSION, E LEFT, E CENTER, and E RIGHT Sections on the event map for the below event:
Event Name: Say Anything
Venue: Royal Oak Music Theatre|Royal Oak, MI
Event Date & Time: Wed, May 15, 2024, 7:30 PM
Stubhub Link: https://www.stubhub.com/say-anything-royal-oak-tickets-5-15-2024/event/152701547/?
Primary Link: https://tix.axs.com/fp3dHgAAAADk4NZSAgAAAADt%2fv%2f%2f%2fwD%2f%2f%2f%2f%2fCFJveWFsT2FrAP%2f%2f%2f%2f....
Hi Team,
Asking for your assistance in updating the map and add 112 WASHINGTON PL for this parking event:
Event: Trans-Siberian Orchestra Parking
Venue: PPG Paints Arena Parking
Date: Sat, Dec 16, 2023, 7:31 PM
Stubhub Link: https://www.stubhub.com/parking-passes-only-trans-siberian-orchestra-pittsburgh-tickets-12-16-2023/e...
Primary Link: https://www.parkwhiz.com/ppg-paints-arena-parking/trans-siberian-orchestra-the-ghosts-of-christmas-e...