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If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

 

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

 

Thank you!

What can I submit?

  • Map design errors
  • Incorrect text labels on the map itself
  • Listing(s) not mapping or mapping to wrong section
  • No map on site
  • Wrong map on site

What should I NOT submit?

  • Wrong event name, venue, date, time (Post these here)
  • Missing events on-site (See instructions here)
  • Requests regarding seller comments

Will I get a follow up?

No, all requests are reported automatically.

How are my Requests prioritized?

Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

mrapt102
Rookie

Re: Map Errors on Site

Hello,


Can you please have your map updated to reflect a seated PIT?

 

EVENT NAME: Third Eye Blind

EVENT DATE: 06/28/24 at 630p

 

STUBHUB LINK: https://www.stubhub.com/third-eye-blind-chicago-tickets-6-28-2024/event/152849569/?quantity=0&sectio...

 

PRIMARY LINK: https://concerts.livenation.com/third-eye-blind-with-special-guest-chicago-illinois-06-28-2024/event...

 

THANK YOU!

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Mauflores
Stagehand

Re: Map Errors on Site

Hi Team,

Asking for your assistance in updating the map and please add GA PIT section for this event: 

Event:  Blackberry Smoke
Venue: Uptown Theater Kansas City
Date: Sat, Mar 09, 2024, 8:00 PM

Stubhub Link: https://www.stubhub.com/blackberry-smoke-kansas-city-tickets-3-9-2024/event/152406159/

Primary Link: https://www.ticketmaster.com/event/06005F45E50C66A0 Screenshot 2024-01-11 162651.png

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katzbautista08
Zamboni Driver

Re: Map Errors on Site

Hi Team,

 

Seeking your assistance to add Section VIP Gold Seating for below event:


Event Name: Blackberry Smoke
Venue: Medina Entertainment Center, Hamel, MN
Event Date & Time: Mar 15, 2024, 8:30 PM
Stubhub Link: https://www.stubhub.com/blackberry-smoke-hamel-tickets-3-15-2024/event/152616491/?
Primary Link: https://www.eventbrite.com/e/blackberry-smoke-with-guest-tba-tickets-755215057567?aff=oddtdtcreator

 

Thanks!

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Quiennie
Zamboni Driver

Re: Map Errors on Site

Hi Team,

 

Event is General Admission. Please add stubhub map for the below event:

 

Qveen Herby
Jan 16 • Tue • 8:00PM • 2024
Gothic Theatre, Englewood, CO, USA

 

stubhub link: https://www.stubhub.com/qveen-herby-englewood-tickets-1-16-2024/event/152473036/?

 

primary link: https://www.axs.com/events/508535/qveen-herby-tickets

 

Thanks,

 

Quiennie

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matti58
Goalie

Re: Map Errors on Site

There are two Stubhub event pages for the same concert:  Adam Ant on March 27 in Indianapolis, IN.  My tickets aren't showing up on one of the pages, so I'm hoping you can collapse all listings into only one event page.

 

See the two separate pages for the same event here:

https://www.stubhub.com/adam-ant-indianapolis-tickets-3-27-2024/event/152700070/

 

https://www.stubhub.com/adam-ant-indianapolis-tickets-3-27-2024/event/152738598/ 

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JoeBoss
Stagehand

Stubhub not allowing me to add ticket section and row

I am not able to add the section to my tickets for sale so cannot post. 

Only option is General Admission.

 

Event is:

 

FEB 10
SAT
9:00 P
Chris D'Elia
Vogue Theatre Vancouver
Vancouver, Canada
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lotustixmalou
Zamboni Driver

Re: Map Errors on Site

Hi team,

 

Please, add map for below event:

Take3
Pablo Center at the Confluence, Eau Claire, WI
March 12, 2024, 7:30 PM

 

Stuhub link: https://www.stubhub.com/take3-eau-claire-tickets-3-12-2024/event/152318509/

 

Primary link: https://www.axs.com/events/492885/take3-tickets

lotustixmalou_0-1705085477109.png

 

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lotustixmalou
Zamboni Driver

Re: Map Errors on Site

Please, change General Admission section to reserved Orchestra, Floor Tier 1, Floor Tier 2, Floor Tier 3 and Balcony Left/Right/Center:
Jimbos Drag Circus Parking
Agora Theatre Parking, Cleveland, OH
March 02, 2024, 8:01 PM

 

Stuhub link: https://www.stubhub.com/jimbo-s-drag-circus-cleveland-tickets-3-2-2024/event/152098248/

 

Primary link: https://www.axs.com/events/495366/jimbo-s-drag-circus-tickets

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lotustixmalou
Zamboni Driver

Re: Map Errors on Site

Hi team,

 

Please, change General Admission to reserved sections Pit, Main and Rear:
Sasha Colby
Buckhead Theatre, Atlanta, GA
March 23, 2024, 8:00 PM

 

Stubhub link: https://www.stubhub.com/sasha-colby-atlanta-tickets-3-23-2024/event/152469398/

 

Primary link: https://concerts.livenation.com/sasha-colby-stripped-tour-18-atlanta-georgia-03-23-2024/event/0E005F...

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lotustixmalou
Zamboni Driver

Re: Map Errors on Site

Hi team,

 

Please, change Orchestra section to Floor Left/Right/Center and add Balcony left and right:
Eau Claire Chamber Orchestra
Pablo Center at the Confluence, Eau Claire, WI
March 16, 2024, 7:30 PM

 

Stubhub link: https://www.stubhub.com/eau-claire-chamber-orchestra-eau-claire-tickets-3-16-2024/event/152367743/

 

Primary link: https://tix.axs.com/ug34EQAAAAC1m7p1AAAAAABE%2fv%2f%2f%2fwD%2f%2f%2f%2f%2fBXRoZW1lAP%2f%2f%2f%2f%2f%...

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