StubHub Community

TeamStubHub · ‎12-06-2019

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board.

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response.

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

pmarenson

Please add the PIT section to the following event:

NEEDTOBREATHE

Moody Ampitheater- Austin, TX

5/4/24 7PM

https://www.stubhub.com/needtobreathe-austin-tickets-5-4-2024/event/152313961/?quantity=0

https://www.ticketmaster.com/needtobreathe-the-caves-world-tour-austin-texas-05-04-2024/event/3A005F...

JONA

Hi Team,

Kindly update Stubhub map for this Event Morgan Jay 11/16/2024 to match the map o the Primary market with link below for reference :

https://concerts.livenation.com/morgan-jay-aphrodesia-tour-atlanta-georgia-11-16-2024/event/0E006061...

Thanks,

Jona

pmarenson

Please fix the map to have a GA FLOOR.

Chevelle

The Wellmont Theatre- Montclair, NJ

8/3/24 7:30PM

https://www.stubhub.com/chevelle-montclair-tickets-8-3-2024/event/153434219/

https://www.ticketmaster.com/chevelle-montclair-new-jersey-08-03-2024/event/02006089C45B2EE4

babbanation

Death Cab for Cutie/The Postal Service

May 6th, 2024

Description: Missing upper and lower boxes (on right and left sides of venue) in dropdowns when trying to sell.

Link on StubHub

Photo of Correct Map

Source: https://www.pabsttheatergroup.com/venues/miller-high-life-theatre

babbanation

Lower Box location is still incorrect on StubHub map (looks like they are very far away from the stage when in reality they are right next to it). Can you please fix?

JONA

Hi Team,

Kindly add Stubhub map for this Event Christone "Kingfish" Ingram 05/16/2024 8:00 PM Show with Primary link below for reference:

https://thecenterforthearts.my.salesforce-sites.com/ticket/#/events/a0SUZ000000Hcor2AC

Thanks,

Jona

mrapt102

Hello,

Can you please have your map updated to reflect the primary map?

EVENT NAME: Corinne Bailey Rae

EVENT DATE: 08/07/24 at 730p

STUBHUB LINK: https://www.stubhub.com/corinne-bailey-rae-indianapolis-tickets-8-7-2024/event/153434135/?quantity=0...

PRIMARY LINK: https://concerts.livenation.com/corinne-bailey-rae-plum-red-lipstick-indianapolis-indiana-08-07-2024...

THANK YOU!!!

Mauflores

Hi Team,

Asking for your assistance in updating the map for this event and add these sections:
300 RIGHT FIELD
309 LEFT FIELD

Event: Aberdeen Ironbirds at Hudson Valley Renegades

Venue:Heritage Financial Park
Date: Fri, Apr 19, 2024, 7:05 PM

Stubhub Link: https://www.stubhub.com/hudson-valley-renegades-wappingers-falls-tickets-4-19-2024/event/152236553/

Primary Link: https://www.ticketmaster.com/event/00005F9BA0281D50?wt.mc_id=EML_TMNT740457_211556_0%5BPC_eventImage... Screenshot 2024-04-17 152523.png