- Event Name
- Event Date
- Link to the event on our site
- A link to a correct map (if you have one)
We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board.
We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response.
Rest assured, if it's being posted here, it is being reported right away.
Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.
Thank you!
What can I submit? |
|
What should I NOT submit? |
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Will I get a follow up? |
No, all requests are reported automatically. |
How are my Requests prioritized? |
Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date. |
12-06-2019
Hi,
Per the instructions above, I am submitting an appropriate issue here:
"What can I submit?" "Listing(s) not mapping. . . ."
I have 2 Baltimore Orioles parking tickets that show up in the Listings column but do not show up for buyers when they click on the tickets’ lot. Please make it so that buyers will see the tickets when clicking on the corresponding lot. Both tickets are in Lots B/C.
Below is the information requested by the Maps Team:
PARKING PASSES ONLY Chicago White Sox at Baltimore Orioles
Wednesday, September 04, 2024 | 18:35
There is no link to a correct map. StubHub's map is correct. It's just that when buyers click on Lots B/C, my listings do not show up on the map as available. They are, however, in the Listings column.
Here are my Listing IDs:
Listing ID: 7887568655
Listing ID: 7887587664
Thank you for your help. I appreciate it.
Sincerely,
TamY
Hi,
Per the instructions above, I am submitting an appropriate issue here:
"What can I submit?" "Listing(s) not mapping. . . ."
I have 3 Texas Rangers parking tickets that show up in the Listings column but do not show up for buyers when they click on the tickets’ lots. This happens even when I have deselected the Recommended Listings filter so that I am able to see all available tickets. Please make it so that buyers will see the tickets when clicking on the corresponding lot. One ticket is in Lot B, one is in Lot R, and one is in Lot V.
Below is the information requested by the Maps Team:
PARKING PASSES ONLY New York Yankees at Texas Rangers
Wednesday, September 04, 2024 | 19:05
There is no link to a correct map. StubHub's map is correct. It's just that when buyers click on Lot B, Lot R, or Lot V, my listings do not show up on the map as available. They are, however, in the Listings column.
Here are my Listing IDs:
Listing ID: 7888319450
Listing ID: 7887609276
Listing ID: 7889407964
Thank you for your help with this problem. I appreciate it.
Sincerely,
TamY
Hi Team,
Kindly add StubHub map for this event :Clay Walker 09/10/2024 with primary link below for reference:
Thanks,
Jona
Hi Team,
Seeking your assistance to please add missing sections Continental, East and West Wing and update floor section to Floors 1-3.
Event Details:
Kevin Hart
Armory - Minneapolis
Minneapolis, MN
Sat, Feb 22, 2025, 7:30 PM
Stubhub Link:
Primary Link:
Kevin Hart: Acting My Age Tickets Feb 22, 2025 MINNEAPOLIS, MN | Ticketmaster
Hi Team,
We would like to make a follow up for the map to be updated for this event and add :
UPPERBAL 1
UPPERBAL 2
UPPERBAL 3
LOWERBAL 1
LOWERBAL 2
LOWERBAL 3
Event: Berlioz
Venue: The Novo
Date: Fri, Nov 29, 2024, 8:00 PM
Stubhub Link: https://www.stubhub.com/berlioz-los-angeles-tickets-11-29-2024/event/153842633/?quantity=0
Primary Link: https://www.axs.com/events/605002/berlioz-live-tickets?skin=novo&src=AEGLIVE_WCLUNLAX030115VEN001
Hi Team,
Requesting all Dress Circle section , Orchestra Right Center,Orchestra Left Center, all Loge sections, Mezzanine Right Center, Mezzanine Left Center, Balcony Left Center, Balcony Right Center and Balcony Center to be interactive on Stubhub map for the event below:
The Thorn
Keybank State Theatre-Playhouse Square Center|Cleveland, OH
Tue, Sep 24, 2024, 7:00 PM
https://tickets.playhousesquare.org/online/mapSelect.asp
Thank you!
You have it listed as VIP, Early Entry, and GA.
https://www.stubhub.com/phil-wickham-westlake-village-tickets-12-7-2024/event/155277320/?quantity=2
It should be listed as a seating map of the church.
Hi Team,
Kindly update Stubhub map for this event Berlioz 11/29/2024 to match the map on the primary market with link and map photo below for reference:
https://www.axs.com/events/605002/berlioz-live-tickets?skin=novo&src=AEGLIVE_WCLUNLAX030115VEN001
Thanks,
Jona
Please add the GA pit and GA floor sections. Thanks
Omnipotent Youth Society
the Novo- Los Angeles, CA
10/27/24 8PM
https://www.axs.com/events/674767/omnipotent-youth-society-tickets