Map Errors on Site

[#1]

If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

[#2]

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

[lotustixmalou]

Hi team,

Please, add Stubhub map for below event:
Phoenix
Arvest Bank Theatre at The Midland, Kansas City, MO
October 12, 2022, 8:00 PM

Stubhub link: https://www.stubhub.com/phoenix-kansas-city-tickets-10-12-2022/event/150231337/

Primary ticket provider link: https://tix.axs.com/Z4khGgAAAACVR0OeAgAAAABh%2fv%2f%2f%2fwD%2f%2f%2f%2f%2fBXRoZW1lAP%2f%2f%2f%2f%2f%...

Thanks,

[Vina]

Hi Team,

Kindly please update map for below event, it should have Floor 2-9. Below is the primary link for your reference.

Event Name -Michael Buble
Event Date - Oct 15, 2022
Event Time -8:00 PM
Venue -FirstOntario Centre | Hamilton, ON
Event Link -https://www.ticketmaster.ca/an-evening-with-michael-buble-hamilton-ontario-10-15-2022/event/10005CCA9C746764
Thanks!

[lotustixmalou]

Hi team,

Please, change Pit A and B, A to E and Rear C-E sections to unreserved General Admission on Stubhub map for below event:
Noah Kahan
Charleston Music Hall, Charleston, SC
October 12, 2022, 8:00 PM

Stubhub link: https://www.stubhub.com/noah-kahan-charleston-tickets-10-12-2022/event/150289888/

Primary ticket provider link: https://www.ticketmaster.com/noah-kahan-the-stick-season-tour-charleston-south-carolina-10-12-2022/e...

Thanks,

[lotus_gaymarie]

Event name: Parker McCollum 10/27/2022

Link to the event on StubHub.com:

https://www.stubhub.com/parker-mccollum-wallingford-tickets-10-27-2022/event/150246251/?quantity=0&s...

Link to the event from the primary ticket provider :

https://concerts.livenation.com/event/1D005CD0D6D85581

Incorrect map:

Correct map:

[lotus_gaymarie]

Event name: Mt. Joy 10/21/22

Issue : NO MAP ON SITE

Link to the event on StubHub.com:

https://www.stubhub.com/mt-joy-richmond-tickets-10-21-2022/event/105229932/?quantity=1

Link to the event from the primary ticket provider :

https://www.etix.com/ticket/p/5091385/mtjoy-wthe-brook-the-bluff-richmond-browns-island

[angeldulce18]

Hi Team,

Please update unavailable event map.

Stubhub Link:

The Temptations Tickets - The Temptations Concert Tickets and Tour Dates - StubHub

Primary Link:

The Temptations Tickets Jan 15, 2023 Napa, CA | Ticketmaster

[Mauflores]

Hi Team,

Seeking your assistance for a 3rd follow-up to add this event on stubhub:

Event Name: Disney On Ice: Find Your Hero

Venue: Budweiser Gardens|London, ON

Event Date & Time: Jan 29, 2023, 11:00 AM

Primary Link: https://budweisergardens.evenue.net/cgi-bin/ncommerce3/SEGetEventInfo?ticketCode=GS%3AGLOBAL-LABATT%...

[Mauflores]

Hi Team,

Seeking your assistance for a 3rd follow-up to add this event on stubhub:

Event Name: Disney On Ice: Find Your Hero

Venue: Budweiser Gardens|London, ON

Event Date & Time: Jan 28, 2023, 3:00 PM

Primary Link: https://budweisergardens.evenue.net/cgi-bin/ncommerce3/SEGetEventInfo?ticketCode=GS%3AGLOBAL-LABATT%...

[Lotusjoyce]

Incorrect Main Floor sections, please update

Vance Joy
Paramount Theatre Seattle | Seattle, WA
Sat, Mar 04, 2023, 8:00 PM

https://www.stubhub.com/vance-joy-seattle-tickets-3-4-2023/event/150430901/?quantity=0

https://www.ticketmaster.com/event/0F005CB9A8DE252E?

[JONA]

Hi Team,

Please update Stubhub map for this event Trans-Siberian Orchestra 11/18/2022  to match the map on the primary market with link below for reference:

https://www.ticketmaster.com/event/05005D09E2A55953?wt.mc_id=EML_TMNT533880_755015_0[PC_eventImage&e...

Thanks,

Jona