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Are you aware of recent changes to an event? Do you see a discrepancy in the event details we have on-site versus the primary?  Let us know about it by commenting below!

To help us address and review the issue as quickly as possible, please make sure to include all of the following details: 

  • Event name
  • Link to the event on StubHub.com
  • Link to the event from the primary ticket provider (other secondary marketplaces will not be accepted)
  • What is wrong (date/time, venue, rescheduled/postponed, etc.)
  • What is correct (what the primary has)

We will forward all of this information to our events team who will work to verify the discrepancies and update the site!

*These changes can sometimes take up to 48 hours to complete.  

This thread is only for events with incorrect info.

 

Please use the Event Request Form for events not on-site and the Map Errors on Site form for events with an incorrect map rather than posting your event details on this thread directly. If an event has incorrect event information, you can definitely post that on this board. A moderator will be sure to review the post, escalate it, and then remove it after the request has been submitted. 

helpme
Pit Crew

Re: NEW Incorrect Event Info

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D12345
Zamboni Driver

Re: NEW Incorrect Event Info

Adam Ant at Paramount Theatre, Seattle, WA (Fri, May 07, 2021 • 8:00pm) is now POSTPONED without a date

https://www.stubhub.com/adam-ant-seattle-tickets-5-7-2021/event/104357405/?sort=price+asc

https://www.ticketmaster.com/event/0F00572AD43A5588

 

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ToddFleury
Rookie

Re: NEW Incorrect Event Info

Genesis Toronto November 25th 2021

 

https://www.stubhub.ca/genesis-tickets-toronto-scotiabank-arena-11-25-2021/event/104833506

 

https://www.ticketmaster.ca/event/10005A9A92030AF3

 

Incorrect Floor Layout

 

Floor layout should have 10 Sections, Stubhub is showing 3 sections

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helpme
Pit Crew

Re: NEW Incorrect Event Info

https://www.stubhub.com/event/104448836 

You have this on your site as taking place tomorrow but it's been moved to 10/16.

Event Link 

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Ohana
Zamboni Driver

Re: NEW Incorrect Event Info

Diamond Rio at American Music Theatre Lancaster is still listed on StubHub 2x for two different dates. 

 

There is only one show.  The show is rescheduled for 10-17-2021

Venue link: https://amtshows.com/diamond-rio-blackhawk/

 

StubHub links:

https://www.stubhub.com/diamond-rio-lancaster-tickets-10-17-2021/event/104826513/?ticket_id=17820302...

 

https://www.stubhub.com/diamond-rio-lancaster-tickets-6-5-2021/event/104499162/

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Ohana
Zamboni Driver

Re: NEW Incorrect Event Info

Kenny Wayne Shephard at Hard Rock Hotel and Casino Sioux City has been rescheduled to June 26 2021

 

https://www.hardrockcasinosiouxcity.com/event/kenny-wayne-shepherd/

 

Please note this event is 21 and older. 

 

There are currently no COVID restrictions, however the venue states "Entertainment department will continue to monitor industry-wide protocols as the nation transitions back into allowing larger gatherings. As new protocols are developed, they will be detailed on venue website"

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russsilvers
Stagehand

NCAA Men's and Women's Soccer Tournament College Cup (Please list individual days)

NCAA Men's and Women's Soccer Tournament College Cup... Please list individual days for sale, currenly listed just as all sessions. In addition to all session, tickets can/should be able to be listed as individual PDFs per session.

 

Session 1 - Women's Semifinal Games
May 13, 2021
6:00 PM
 
Session 2 - Men's Semifinal Games
May 14, 2021
6:00 PM
 
Session 3 - National Championship Games (Mens & Womens)
May 17, 2021
5:30 PM
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JordanDevelop
Stagehand

Re: NEW Incorrect Event Info

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helpme
Pit Crew

Re: NEW Incorrect Event Info

https://www.stubhub.com/event/104669529/ 

Venue has changed to Texas Trust CU Theatre at Grand Prairie. 

Venue Link 1

Venue Link 2 

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matti58
Pit Crew

Re: NEW Incorrect Event Info

Kathleen Madigan, August 6, 2021 in Las Vegas:

https://www.stubhub.com/kathleen-madigan-las-vegas-tickets-8-6-2021/event/104843523/

 

As per the primary ticketing site, all attendees are required to wear masks:

https://www.ticketmaster.com/kathleen-madigan-las-vegas-nevada-08-06-2021/event/2E005A9ADE583B45

 

Could you update the event page to note that additional health screenings/protocols may be required by the venue?

 

Thanks.

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