Events and Venues
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NEW Incorrect Event Info

Are you aware of recent changes to an event? Do you see a discrepancy in the event details we have on-site versus the primary? Let us know about it by commenting below! To help us address and review the issue as quickly as possible, please make sure ...

NEW Map Errors on Site

Loading… Uploading assets requires you to be signed into your Google account to submit The Maps Request Form is your direct access to the Maps Team! So we can resolve your request as efficiently as possible, please review some frequently asked questi...

*NEW* Event Request for

Introducing StubHub's new Event Request form. *ATTENTION: Events not added through the form, e.g. commented below, will have a delay in processing after completing the form, scroll up to see confirmation Some events will not be added due to Charity o...

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Listing Delays and Events Ineligible for Resale on StubHub

Events Ineligible for Resale The below events will not be added to our site due to Charity or Fulfillment Restrictions. For events that will be added to our site until a later date, please scroll down to Event Listing Delays. Please note, Meet and Gr...

by Community Manager Community Manager
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Sturgill Simpson cancelled LA - refund?

I received an email that the Sturgill Simpson concert in LA was "cancelled" and that I'd get a refund. Has anyone else received their refund? Customer service told me that the promoters are still trying to determine the show won't be rescheduled, but...

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Adam sandler

I had tickets for adam sandler in buffalo ny. On April 25 or was cancelled and I haven't received any emails and in my account it just says hope you enjoyed the show please let me know

Rolling Stones cancelled concert

Rolling Stones concert cancelled for July in Charlotte, NC. Haven’t received an email or anything in reference to the concert. Saw it had been cancelled on social media. 🤷🏻‍♀️

boston celtics VS Indiana pacers REFUND

Hi everyone, I bought tickets to go and see the Boston Celtics VS the Indiana Pacers on April, 8th in Boston. Do you know if I can get a refund? If so, how? I haven't been able to find an answer! If the community could help me out that would be great...

Still woozy corona

With everything goin on does anyone know if Still Woozy is still set to perform may 10 in Houston? I haven’t heard of then canceling but can’t imagine that Texas would allow that kind of event to occur with the present conditions

MLB Refund

So i had purchased tickets to two baseball games in Toronto. At this point it’s obvious these games are not being made up and I have simply asked for the 120% coupon as per my purchase price as Stubhub had said they would do long ago! Nothing. MLB an...

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Aerosmith, May 25th, Las Vegas

Hi,Has anyone received any information regarding Aerosmith, May 25th, Las Vegas? Ticket Master has it as CANCELLED but Stub Hub doesn't have it listed anywhere. You search on Aerosmith and nothing comes up. I am a buyer and have not received any info...

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Elton John Toronto

What is the acceptable timeframe for postponing a concert. Purchased tickets to view concert, if it can't be reschedule, they can not keep ticket fees. Anyone have any advise what to do in these situations... Recent note from TM:Ticketmaster said sta...

BTS Concert Dallas

Why is the BTS World Tour not listed in the affected venues list? It’s not cancelled, rescheduled, or to be determined. Does anyone have ANY information on this concert?


How will I find out about the bts concert in June 5 in Chicago, Illinois. I have bought 3 tickets but will I be notified if it's going to be cancelled.