Event Request for StubHub.com
StubHub's Event Request Form has moved! Click here *Some events may not be added due to Charity or Fulfillment Restrictions. We apologize for any inconvenience this may cause!
Forum activity
NEW Incorrect Event Info
Are you aware of recent changes to an event? Do you see a discrepancy in the event details we have on-site versus the primary? Let us know about it by commenting below! To help us address and review the issue as quickly as possible, please make sure ...
NEW Map Errors on Site
If a venue map on StubHub isn’t right or your listing isn’t mapping correctly, please tell us through our Maps Request form here https://support.stubhub.com/en/support/solutions/articles/61000276500-event-map-is-wrong The Maps Request Form is your di...
MSG rotating barcode
I got a QR code screenshot, is it possible to check if the venue uses rotating QR codes?
Help! I can't locate my seats in the concert venue seating chart. Are my tickets good?
Hi there! I recently purchased tickets to BTS in LA. The tickets I purchased were for section VIP111 Row 25 Seats 201 and 202. I went to the Ticketmaster seating chart for the event (which I couldn't get to at the time I bought the tickets), and it l...
Concert event status to be announced when the concert never happened and it was supposed to be last month…
This event never happened and there is no rescheduled date. The artist released an entirely new set of dates and this event along with others was not included. This concert is clearly not happening. And my $250 is in the void.
Weeknd tour cancellation - how and when will I get a refund?
My show for the weeknd was cancelled recently and Ive only received emails from the venue about ticket refunds. My account says refund in progress, but I did not press the refund button in my wallet. Is it an automatic cash refund? If so, how long wi...
University of Cincinnati failure of network
Bought tickets for 11/6 University of Cincinntai vs Tulsa football---Stubb Hub network down and could not donwload tickets to get into game---where do I send message to get my money back
Missing venue
I am trying to sell ticket for an event that is not listed. Many Alton Brown live dates are listed but not the one on Nov 22 in Great Falls MT. How do I lost tickets for this venue and date?
Wrong Venue listed for event
You have the Fiddler on the Roof in Columbus from December 14 to December 19 at the Ohio Theatre it is at the Palace Theatre. I have attached a link to the primary.... https://www.ticketmaster.com/palace-theatre-columbus-tickets-columbus/venue/41030
Parking at Fed Ex Field
Is it worth purchasing Orange lots over Green Lots for Washington football games?
Border
Has anyone received help with the Canada/USA border restrictions? I have Rolling Stones tickets and cannot cross the land border. These tickets were purchased in January 2020 before we even knew about the pandemic.
Foo Fighters Sacramento - Seat or General Admission?
Is there actual customer service at Stubhub? (other than 48 hours before the show). It's great if someone in the community can help, but it seems strange that StubHub expects users to answer my question - but great if someone does. I bought three tic...
