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Incorrect Map/Event Info on Site

Are you aware of a recent seating, date/time, or venue changes with one of our events? Do you see a discrepancy in the event details (like a rescheduled show) we have on-site versus the primary? With such a large marketplace, we truly appreciate our ...

by Moderator Moderator
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  • 5939 Replies
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First time not getting actual ticket

This is my first time getting a digital bar code, not an actual ticket. I'm going to Citi field in New York. 1) is that all that is necessary just show the codes on the phone?2) as we are bringing our kid without a ticket, what do we do if one takes ...

Luke Voit Meet & Greet NYC - Free Event

WHEN: Thursday, May 16th @ 5:00 PM - 6:30 PM WHERE: StubHub NYC, 1412 Broadway, New York, NY 10018 StubHub is proud to present fans with an opportunity to meet Luke Voit of the New York Yankees! There will be a meet and greet with photo ops and signi...

0941_NYC Meet and Greet Event Cover Photos-Luke Voit.png
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  • 587 Views

Why can't I choose my seat?

As StubHub is a fan to fan market place tickets listed on thr website are not owned by StubHub. With that being said the system is designed to assign seata to buyers in order from lowest seat numbers to highest so because of that no one is able to ch...

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  • 5 Replies
  • 3523 Views

Young Nudy at The Novo on 5/23/19 cancelled - FYI

IMPORTANT EVENT INFORMATION:Dear Fan,Thank you for your purchase to Young Nudy at The Novo on Thursday, May 23, 2019. Due to unforeseen circumstances, this show has been cancelled. If you purchased your tickets via AXS online or by phone, a refund wi...

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  • 2 Replies
  • 334 Views

Cleveland Indians Parking Pass for Park1

I purchased Cleveland Indians tickets for tonight which included a parking pass for Section: Park1 Row: GA Seat: 11. Can anyone tell me WHERE this entitles me to part? There is no adress included on my printed ticket.

Something in the water

Day one at something in the water got cancelled. Will I get a refund for that day? The something in the water original site, will be giving a refund.

Missing event

So stub hub... Where in the heck did the 4 May 8pm, New York, Hamilton show go? It just disappeared from your site along with my ticket listing.